5 of 5 Permanent Platform Support Engineer Jobs in London

The role of a Platform Support Engineer involves providing excellent technical support and maintenance for platform solutions within the technology and telecoms industry. You will ensure the smooth operation of systems, troubleshoot issues, and deliver high-quality service to internal and external stakeholders. Client Details This opportunity is with a medium-sized organisation in the … technology and telecoms industry. Description Key Responsibilities Act as the first point of contact for platform-related incidents, requests, and escalations. Monitor system performance, uptime, and availability using DataDog. Troubleshoot application, API, and infrastructure issues across multiple environments (mainly on Azure). Collaborate with development, DevOps, and product teams to resolve complex technical issues. Manage incident response and provide … root cause analysis (RCA) for platform outages. Automate repetitive support tasks using scripting (Python, Bash, PowerShell). Maintain documentation of processes, troubleshooting steps, and known issues. Ensure adherence to SLAs and help improve operational support efficiency. Participate in on-call rotations to provide 24/7 platform coverage. Continuously optimize monitoring, alerting, and platform reliability More ❯

We are seeking a Technical Support Engineer with a passion for technology and problem-solving to join our team. You'll play a key role in resolving platform-related issues and supporting both internal and external customers. The Offer: Annual Salary - £41,000 doe Location : Surrey - 40 minutes by train from London (if you drive, there is More ❯

We are seeking a Technical Support Engineer with a passion for technology and problem-solving to join our team. You'll play a key role in resolving platform-related issues and supporting both internal and external customers. The Offer: Annual Salary - £41,000 doe Location : Surrey - 40 minutes by train from London (if you drive, there is More ❯

We are seeking a Technical Support Engineer with a passion for technology and problem-solving to join our team. You'll play a key role in resolving platform-related issues and supporting both internal and external customers. The Offer: Annual Salary - £41,000 doe Location : Surrey - 40 minutes by train from London (if you drive, there is More ❯

We are seeking a Technical Support Engineer with a passion for technology and problem-solving to join our team. You'll play a key role in resolving platform-related issues and supporting both internal and external customers. The Offer: Annual Salary - £41,000 doe Location : Surrey - 40 minutes by train from London (if you drive, there is More ❯