Permanent Proactive Management Jobs in London

1 to 25 of 35 Permanent Proactive Management Jobs in London

Consultant / Manager, SAP S/4HANA, Tax Technology

London, United Kingdom
Hybrid / WFH Options
Deloitte LLP
architect: Design, build, and integrate tax requirements into SAP systems and broader tax technology landscapes. Impact assessment: Evaluate the business impact of technical decisions, balancing functionality with operational efficiency. Proactive risk management: Identify, manage, and mitigate project risks and issues, fostering strong client relationships. Documentation and communication: Contribute to proposals, process documentation, and project updates, ensuring transparency and … stakeholder alignment. Compliance and risk awareness: Adhere to risk management and engagement acceptance protocols, upholding professional standards. Team player: Thrive in a diverse and inclusive team environment, actively contributing and valuing diverse perspectives. Connect to your skills and professional experience Proven track record of successful SAP tax solution design and end-to-end implementation in global settings. Strong client … modules including the setup of underlying SAP business processes (e.g. intercompany billing, 3rd party drop-shipments, consignment etc) as well as their interplay with tax processes Excellent communication, stakeholder management, and project management skills. Strong analytical and problem-solving abilities. Ability to work effectively in matrix teams and manage diverse stakeholder groups. Good understanding of the tax touchpoints More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Renewals Manager

City of London, London, United Kingdom
Digital Realty (UK) Limited
centricity and financial & operational excellence. Set team goals aligned to Global Business strategy with strong focus on growth and financial performance. Conduct regular performance reviews and support career development. Proactive Management of Auto-Renewing Agreements Perform benchmarking analysis of upcoming auto-renewing agreements to identify commercial opportunities, risks, and other business requirements for renewal. Collaborate with Segment Leads … Lead initiatives to reduce churn and improve renewal conversion. What youll need Ideally Bachelor or equivalent level of education. 5+ years work experience in Commercial Operations, Renewals, or Account Management, ideally in the data center or other relevant industry. Strong understanding of contract lifecycle management and negotiations Proficient in Salesforce CRM, CPQ tools, Microsoft Excel. Experience in managing More ❯
Employment Type: Permanent
Posted:

Head of Customer Operations

City of London, London, United Kingdom
Hybrid / WFH Options
Cardaq UK
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
Posted:

Head of Customer Operations

London Area, United Kingdom
Hybrid / WFH Options
Cardaq UK
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
Posted:

Head of Customer Operations

london, south east england, united kingdom
Hybrid / WFH Options
Cardaq UK
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
Posted:

Head of Customer Operations

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Cardaq UK
cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end … and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools … by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service More ❯
Posted:

Environmental Health & Safety Manager

London, United Kingdom
Vantage Data Centers
Mobile Elevated Work Platforms (MEWPs), etc.) Fire/Life Safety Hazardous Substances Handling WasteManagement Ergonomics Spill Prevention Control and Countermeasures (SPCC) Risk Assessment and Mitigation methodology 3rdParty Safety Supplier Management Essential Job Functions Implement health and safety standards and principles, policies, and practices including but not limited to; safety management systems, training, risk assessments, assist with industrial hygiene … identified, communicated globally, and implemented. Conducting/delivering regulatory training programs to meet EHS requirements. Monitor, interpret and communicate summaries of standards and regulatory requirements to assure compliance and proactive management of risk. Analyses safety metrics and communicates results to leadership to drive action and accountability. Work with leaders, staff, and contractors at all levels to implement effective … have familiarity with consensus standards such as those published by ANSI/NFPA/DGUV/BG Bau Effective ability to operate beyond a compliance-based health and safety management approach in order to collaborate with all stakeholders to find solutions that support the business while identifying and controlling risk Role requires a self-starter, a skilled and confident More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global Chapter Lead - Scripting & Low No-Code

London, United Kingdom
Hybrid / WFH Options
Ramboll Group A/S
End Developers, Database Engineers, Software Architects, Cloud Engineers, DevOps Engineers, Agile Coaches/Scrum Masters, Subject Matter Experts, Business Analysts, Citizen Developers and other Global Chapter Leads (especially Product Management and Agile Chapter Lead). Low-Code/No-Code Platforms :Proficiency in Microsoft Power Platform tools: Power BI (for data visualization), PowerApps (for app development), and Power Automate … for workflow automation).Experience with SharePoint for document management and collaboration, particularly in environments where interoperability between platforms is essential. Programming & Scripting : Knowledge of Python and Rust for pre- and post-processing tasks, prototyping, and interoperability with low-code solutions. Familiarity with MATLAB or Pandas/Polar for numerical computing and data analysis, particularly for processing workflows that require … complex calculations. Database Management : Proficiency in SQL for database management (such as Microsoft SQL Server, MySQL, or PostgreSQL), including schema design, query optimisation, and data manipulation. DevOps : Knowledge of Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools such as GitHub Actions, Azure Pipelines. Basic understanding of cloud computing services (Google Cloud, Azure) and containerisation for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global PMO Director

London, United Kingdom
BOARD Deutschland GmbH
those executed with or by SI and consulting partners. Delivery Quality & Standards Ensure projects and programs are delivered on time, within scope, and to the highest quality standards. Drive proactive risk management, escalation processes, and issue resolution to safeguard delivery success. Create and maintain standard templates, playbooks, and checklists to elevate project discipline. Monitor adherence to ISO/… projects, ensuring they adhere to the same quality, methodology, and governance standards as internal delivery. Work closely with Systems Integrators (SIs), consulting partners, and alliance teams to align project management practices, share accountability, and guarantee consistency in customer outcomes. Portfolio & Resource Management Manage global portfolio prioritization, ensuring resources are allocated effectively across strategic programs and customer delivery initiatives. … joint improvement initiatives with key SI partners to ensure continuous alignment of practices, skills, and customer-facing delivery excellence. Key Qualifications 12+ years of experience in project/program management, with at least 5 years in a senior PMO leadership role in EPM SaaS or ERP Enterprise Software. Proven track record managing global teams across the US, Europe, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Quality Computer System Validation Senior Lead

London, United Kingdom
Hybrid / WFH Options
GlaxoSmithKline
life-cycle stages. You will encompass business, technical and operational change activities within projects. The role will ensure robust, consistent processes are utilized and maintained with a focus on proactive risk management and data driven continuous improvement. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer … processes to reduce customer costs, improve the user experience and improve Quality understanding and performance. Drive these improvement activities through to business benefit delivery. Establish quality standards for data management including data formatting, data cleaning, standardization and analysis and educate users in these standards. Work with IT teams and GSC to enforce the standards. Ensure robust pro-active risk … management processes are in-use and that risks are clearly defined and communicated to stakeholders. Actively manage risks through problem solving and clearly planned mitigations. Qualifications Basic Qualifications & Skills: Proven ability to organize and manage the validation, deployment, change management of large, complex, computerised systems, people and tasks based at multiple locations globally, prioritizing conflicting demands in a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal, Delivery Manager

London, UK
European Bank for Reconstruction and Development
and confidence, ensuring insights, risks, and decisions are communicated in ways that drive action. They advocate for the right things—such as user needs and team priorities—and are proactive in closing the feedback loop, ensuring that feedback is acknowledged, acted upon, and communicated back to the team. Collaborate smartly The Principal thinks "Bank Wide" and champions collaboration across … They enable teams to focus on optimising efficiency and delivering value, ensuring resources are used effectively to maximise ROI. The Principal fosters a culture of continuous improvement in cost management, ensuring that work is delivered within organisational budget constraints while driving innovation, reducing waste, and aligning with financial governance practices. Quality at our core The Principal takes full accountability … ensuring security is prioritised from the outset, influencing the design and architecture of solutions to ensure they are secure by design. They lead by balancing speed and innovation with proactive risk management, ensuring that security is embedded in all decisions and workflows to safeguard the organisation's assets. Drives User Experience The Principal works closely with teams to More ❯
Posted:

RevOps Lead

City of London, London, United Kingdom
Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. You will directly own Sales, Customer Success and Partner Operations and partner closely with Sales … Mid-Market, Enterprise) and geographies. Expert in Salesforce, forecasting tools, and dashboarding platforms. Strong understanding of territory and capacity planning, quota design, and compensation modelling. Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams. Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives. Commercial acumen and the ability to More ❯
Posted:

RevOps Lead

London Area, United Kingdom
Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. You will directly own Sales, Customer Success and Partner Operations and partner closely with Sales … Mid-Market, Enterprise) and geographies. Expert in Salesforce, forecasting tools, and dashboarding platforms. Strong understanding of territory and capacity planning, quota design, and compensation modelling. Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams. Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives. Commercial acumen and the ability to More ❯
Posted:

RevOps Lead

london, south east england, united kingdom
Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. You will directly own Sales, Customer Success and Partner Operations and partner closely with Sales … Mid-Market, Enterprise) and geographies. Expert in Salesforce, forecasting tools, and dashboarding platforms. Strong understanding of territory and capacity planning, quota design, and compensation modelling. Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams. Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives. Commercial acumen and the ability to More ❯
Posted:

RevOps Lead

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. This role will work closely with the Sales and Marketing organisations while reporting into the Group Management Division, in order to ensure independent and GTM-wide visibility, planning and performance management. You will directly own Sales, Customer Success and Partner Operations and partner closely with Sales … Mid-Market, Enterprise) and geographies. Expert in Salesforce, forecasting tools, and dashboarding platforms. Strong understanding of territory and capacity planning, quota design, and compensation modelling. Excellent communication and stakeholder management skills, able to engage credibly across C-suite and frontline teams. Comfortable working in a hands-on capacity while simultaneously driving strategic initiatives. Commercial acumen and the ability to More ❯
Posted:

Senior Software Developer/Ruby Specialist - CO - G7

London, United Kingdom
Manchester Digital
reliable service that meets SLA targets for millions of authentications monthly. You will collaborate closely with SREs to maintain 100% uptime and operational resilience, lead automation efforts in certificate management, and innovate solutions for large-scale onboarding challenges, including major public sector organisations like the NHS. In this role, you will mentor junior developers and foster a culture of … on Rails applications to support service growth and operational resilience. Collaborating closely with Site Reliability Engineers (SREs) and product leadership to maintain 100% service uptime and meet SLAs through proactive incident management and response. Designing, implementing, and automating key operational processes such as certificate rotation, deployment pipelines, and system monitoring. Serving as the technical escalation point for complex … at Pace Developing Self and Others Leadership Technical skills We'll assess you against these technical skills during the selection process: Expertise in Ruby and Ruby on Rails Certificate Management Integration with Third-Party APIs and Tools Emerging Technologies & AI Proof-of-Concepts AWS Cloud: Deployment using IaC with Terraform. We only ask for evidence of these technical skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Enterprise Onsite Support

London, South East, England, United Kingdom
Onecom
are met and their expectations are exceeded. You will manage and nurture the client account, offering seamless support and facilitating effective communication between clients and our internal teams. Your proactive approach will drive customer satisfaction and retention, contributing significantly to our organisation's success. What makes you a great fit: Proven experience in customer service or account management … relationships alongside the Client Director Serving as the first point of contact for IT support for telecom issues within the organisation Installing, configuring, and maintaining software and hardware components Proactive process management ensuring customer queries are promptly addressed Monitoring and meeting service level targets Handling all mobile connections, including onboarding/offboarding Acting as the escalation point and More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Head of Regulatory and Compliance

London, United Kingdom
Hybrid / WFH Options
Doccla UK Limited
enable hospitals and health systems to care for patients at home. We support patients across the full care journey-from early discharge and acute recovery to long-term condition management and proactive care. We provide everything clinicians need to deliver safe, effective Virtual Care: medical-grade devices, logistics, patient onboarding, EHR integration, and an end-to-end clinical … a high-performing team of 6, and engage with senior stakeholders across the business. What Experience You'll Bring to the Team Regulatory Affairs Provide regulatory strategic leadership in management for SaMD, ensuring alignment with applicable regulatory requirements and enabling innovation in regulated software development. Partner with the Head of RAQA and lead interpretation and implementation of regulatory frameworks … counsel to interpret new legislation, manage regulatory risks, and maintain strong governance practices. Lead internal compliance audits, incident reporting, and remediation processes. Champion a culture of ethical operations and proactive risk management. Cross-Functional Leadership Act as a strategic partner to the Senior Leadership and translate regulatory complexity into clear and concise recommendations Liaise with Commercial, Technology, and Operations More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Global Chapter Lead - Digital Delivery Automation - Ramboll Tech

London, United Kingdom
Hybrid / WFH Options
Ramboll Group A/S
The Global Chapter Lead for Digital Delivery Automation will lead a team of Software Developers and Digital Project Execution Administrators (System Administrators) focusing on automating workflows, processes, and data management of CAD3D and 2D Drawing oriented software. This leadership role extends across various product teams (Pods) and interfaces directly with market-driven initiatives to ensure alignment of technical and … level: Product Owners, Software Developers, Cloud Engineers, Quality Assurance Engineers, Agile Coaches/Scrum Masters, Subject Matter Experts, Business Analysts, Citizen Developers and other Global Chapter Leads (especially Product Management and Agile Chapter Lead). CAD Software Proficiency :Extensive experience with CAD software (such as AVEVA, AutoCAD, SolidWorks, Inventor, and Revit) for 2D and 3D design, along with a … communication skills, capable of conveying complex topics to both technical and non-technical audiences. Demonstrated servant leadership qualities, focusing on the growth and development of team members. Clear and proactive stakeholder management through regular follow-ups: managing expectations, gathering feedback and mediating conflicting priorities. WHAT DEFINES US: CURIOSITY, OPTIMISM, AMBITION, EMPATHY Our team at Ramboll Tech is currently More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Chief Information Security Officer

London, United Kingdom
Fuse Energy, LLC
including data protection, access control, and insider risk. Ensure compliance with SOC 2, ISO 27001, GDPR, and other relevant frameworks. Oversee security audits and third-party risk programs. Risk Management & Threat Intelligence Lead threat modelling, risk assessments, and security reviews of critical systems; design and deliver security awareness training programs for all employees to promote a culture of proactive risk management. Build threat intelligence capabilities to stay ahead of emerging risks. Balance risk management with product and engineering velocity. Incident Response & Resilience Own response plans for high-severity threats and incidents. Build robust detection, containment, and remediation processes. Drive business continuity and disaster recovery strategy. Technology & Infrastructure Security Partner with engineering to embed security in the SDLC More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager - Investors SMB

London, United Kingdom
SimilarWeb
skills and context needed for long-term success. Relationship Building : Cultivate deep, long-term partnerships by understanding each client's strategic goals and aligning our solutions to support them. Proactive Client Management : Anticipate pain points, mitigate churn risks, and identify upsell opportunities. Ensure customers are fully engaged and realize the "so what?" behind every data point. Product Mastery … writing and verbally, to diverse audiences. Analytical thinker who can quickly dissect complex problems and design data-driven solutions. Comfortable in a fast-paced SaaS environment with strong project management skills. Able to work both independently and collaboratively across global teams. Nice-to-Haves Experience using Similarweb or other digital intelligence platforms. Fluency in multiple languages . Proficiency in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager - Investors

London, United Kingdom
Hybrid / WFH Options
SimilarWeb
skills and context needed for long-term success. Relationship Building : Cultivate deep, long-term partnerships by understanding each client's strategic goals and aligning our solutions to support them. Proactive Client Management : Anticipate pain points, mitigate churn risks, and identify upsell opportunities. Ensure customers are fully engaged and realize the "so what?" behind every data point. Product Mastery … writing and verbally, to diverse audiences. Analytical thinker who can quickly dissect complex problems and design data-driven solutions. Comfortable in a fast-paced SaaS environment with strong project management skills. Able to work both independently and collaboratively across global teams. Nice-to-Haves Experience using Similarweb or other digital intelligence platforms. Fluency in multiple languages . Proficiency in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Delivery Manager

London, United Kingdom
V-Nova Ltd
who bring expertise, passion, and collaborative skills in order to help it succeed. They must be able to illustrate a vision, build good working relationships with peers and senior management, and roll up their sleeves to get the job done, and must be able to embrace the risk and challenge that a start-up brings. V-Nova's Engineering … external dependencies. Collaborate with technical teams to define realistic delivery timelines and provide clear, consistent progress updates. While V-Nova operates with an agile mindset, maintaining structured schedules and proactive risk management is essential for delivery predictability. Understand and present the status of projects/initiatives that you are responsible for delivering, both to internal and external project … stakeholders. Serve as Scrum Master in collaboration with the Technical Lead and Product Owner to drive successful delivery of V-Nova technologies. Partner with Product Management and technical stakeholders to plan sprint content aligned with business priorities and strategic goals. Maintain an overview and awareness of all projects, and their status inflight within V-Nova and coordinate key initiatives More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr Customer Success Manager (UK)

London, United Kingdom
Hybrid / WFH Options
Relometrics
Sound like Relo Metrics could be a good fit for you? Check out our Careers page to learn more! Sr Customer Success Manager This full-time position requires a proactive, experienced, client-facing professional that possesses a demonstrated ability to successfully deliver on Relo Metrics and client goals. This is a hybrid role with the expectation to work in … as thought leaders. The Senior Customer Success Manager will be responsible for managing a portfolio of Enterprise and SMB clients, delivering strong client retention and upsell. Your strategic account management will enable product optimization and provide thought leadership and industry best practices. You have a strong passion for sports, previous hands-on account management experience, with a SaaS … will orchestrate account success by partnering with Marketing, Product, Sales and Executive Leadership. What You'll Be Doing You have a strong passion for sports, previous hands-on account management experience, with a SaaS/data or Sports Sponsorship/Partnership background and thrives in a fast-paced environment. This person will orchestrate account success by partnering with Marketing More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager

London, United Kingdom
Heimdal Security
companies worldwide against cybercriminal attacks and data security breaches. Our award-winning line-up of 10+ fully integrated cybersecurity solutions span the entire IT estate, allowing organizations to be proactive, whether remote or onsite. From endpoints, networks, and cloud to emails, and beyond, Heimdal offers advance detection and response capabilities, ensuring complete security coverage. The Role As Customer Success … your career and skills further within the cybersecurity sector. You will work in close collaboration with sales leadership to improve retention, minimize churn risk, and drive additional growth through proactive engagement with your assigned customer base. You will take ownership of a portfolio of accounts, with a strong focus on public sector organizations, ensuring they see maximum value and … of contact for assigned customers, building trusted, long-term relationships Onboard new customers, ensuring smooth adoption and effective use of our platform Drive customer engagement, adoption, and satisfaction through proactive account management Understand customer's goals, challenges, and constraints, providing tailored advice and best practices Partner with the wider Sales, Product, and Support teams to address customer needs More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Proactive Management
London
10th Percentile
£77,500
25th Percentile
£79,375
Median
£85,000
75th Percentile
£88,750
90th Percentile
£89,500