ITIL ProcessAnalyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL ProcessAnalyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes related to Incident Management. Identify and categorise … is fit for purpose. When required to deputies in hosting and running Change Advisory Board (CAB) meetings Maintain the change schedule Identify areas for process improvement and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support and mentorship to staff … accreditation. At least 2 years’ experience in delivery of ITIL processes Manages multiple ITIL processes efficiently. Prioritises tasks to meet SLAs and deadlines. ITIL ProcessAnalyst - London/Hybrid - Permanent - Up to £58k More ❯
ITIL ProcessAnalyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL ProcessAnalyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes related to Incident Management. Identify and categorise … is fit for purpose. When required to deputies in hosting and running Change Advisory Board (CAB) meetings Maintain the change schedule Identify areas for process improvement and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support and mentorship to staff … accreditation. At least 2 years’ experience in delivery of ITIL processes Manages multiple ITIL processes efficiently. Prioritises tasks to meet SLAs and deadlines. ITIL ProcessAnalyst - London/Hybrid - Permanent - Up to £58k More ❯
ITIL ProcessAnalyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL ProcessAnalyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes related to Incident Management. Identify and categorise … is fit for purpose. When required to deputies in hosting and running Change Advisory Board (CAB) meetings Maintain the change schedule Identify areas for process improvement and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support and mentorship to staff … accreditation. At least 2 years' experience in delivery of ITIL processes Manages multiple ITIL processes efficiently. Prioritises tasks to meet SLAs and deadlines. ITIL ProcessAnalyst - London/Hybrid - Permanent - Up to £58k In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised More ❯
Albany Beck are seeking a highly skilled Business ProcessAnalyst to join our team, working on a long-term digital transformation programme with one of our largest wealth management clients. This role focuses on a client portal project aimed at providing their clients across the banking and investments … single web/mobile portal experience. This will be working on the business side of the digital transformation programme. Role Overview: As a Business ProcessAnalyst, you will play a pivotal role in driving the success of the digital transformation initiative. You will work closely with stakeholders, product … document business requirements. Translate business needs into clear and concise functional specifications. Facilitate workshops, interviews, and meetings to gather insights and drive alignment. Develop process models, use cases, user stories, and workflow diagrams. Map and analyse current-state business processes across key areas of the organisation Collaborate with stakeholders More ❯
Job Description ITIL ProcessAnalyst - London/Hybrid - Permanent - Up to £58k A fantastic opportunity has arisen for a ITIL ProcessAnalyst to join our London based global law firm on a permanent basis. Document and maintain all policies and processes related to Incident Management. Identify … is fit for purpose. When required to deputies in hosting and running Change Advisory Board (CAB) meetings Maintain the change schedule Identify areas for process improvement and optimisation. Assist with implementing best practices and drive initiatives to enhance service delivery and efficiency Provide coaching, support an... More ❯
The ITIL ProcessAnalyst is responsible for promoting and supporting the ITIL (Information Technology Infrastructure Library) framework and best practices. This role is crucial in ensuring that IT services are delivered efficiently and effectively, aligning with business needs, adhering to best practice guidelines, and continually improving service quality. … and Problem Management, with the intention to expand into other practices as the function matures and grows. This role will report to the ITIL Process Manager. Roles and Responsibilities 1. Incident Management: o Document and maintain all policies and processes related to Incident Management. o Identify and categorise incidents … the status of problems and their potential solutions to stakeholders, including any constraints or hold-ups. o Work to improve the overall Problem Management process and maintain documentation. o Collaborate with team managers to assign ownership and manage workloads. 3. Change Management: o Document and maintain all policies and More ❯
Business Technical Analyst - Fund Accounting/Financial Services We are seeking an experienced Business Analyst with a strong background in fund administration and financial reporting , as well as familiarity with Fidelity Information Services (FIS) . Key Responsibilities: Analyse data and processes in Fund Accounting, Financial Reporting, and Regulatory … and contribute to team knowledge. Collaborate on global solutions for data challenges and contribute to release planning. Required Experience: Proven experience as a Business Analyst in asset management . Solid Back Office background in fund accounting . Strong understanding of Fidelity Information Services (FIS) software. Technical Analysis experience (SQL More ❯
to translate business requirements into system requirements, user stories and test scripts Develop and document current and future state end-to-end processes utilising process improvement methodologies, tools, and techniques (i.e., VSM, Lean, Six Sigma, DMAIC, PDCA, A3, Kaizen). Conduct thorough analyses of business processes, systems, and data … effective communication with project stakeholders Assist with any other ad-hoc assignments relevant to your field of expertise Qualifications Essential: Experience working as business analyst or people process specialist on a large-scale software development or business transformation project and can bridge the gap between the business and … technology Can demonstrate expertise across all areas of business analysis including requirements and process elicitation and analysis, workflow design, and developing user stories and test scripts Ability to recognise whether a technical solution meets the requirements of the business, and challenge accordingly Experience developing FAQ's, user guides or More ❯
We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Process Mapping Analyst, the role will centre around mapping and improving existing (and creating new) processes, procedures to help identify improvement areas and ways … needs and behaviour so we can develop innovative products that change people's lives for good. What you'll do: Creating end-to-end process maps for the operational team, identifying areas where automation can streamline workflows. Helping to identify potential risks and issues in business processes, including inefficiencies … better. We're looking for someone who has: At least 12 months experience in financial services helping define operational processes. A brilliant understanding of process mapping, modelling and automation. Experience liaising with key stakeholders to help evaluate and improve existing processes. Excellent written and verbal communication skills and a More ❯