1 to 25 of 346 Permanent Process Improvement Jobs in London

some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯

some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯

some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯

some of the world’s most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability … s operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and leading initiatives … Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and reduce risk. More ❯

Business Analyst - Inside IR35 6 Months Process Improvement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and process improvement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯

Business Analyst - Inside IR35 6 Months Process Improvement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and process improvement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯

Business Analyst - Inside IR35 6 Months Process Improvement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and process improvement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯

Business Analyst - Inside IR35 6 Months Process Improvement//Workflows//Automation//Agile Our client is seeking an experienced Business Analyst to join their modernisation programme on a contract basis. This role will focus on driving process improvements and enhancing workflow automation across key business functions. Key Responsibilities: Analyse and redesign business processes … to support efficiency and automation goals. Develop and maintain detailed process maps and documentation. Collaborate with cross-functional teams to identify opportunities for improvement and implement solutions. Support the integration of workflow automation tools into existing systems. Essential Skills & Experience: Proficiency in process modelling tools such as Visio or Lucidchart. Strong background in process design, workflow … development, and process improvement initiatives. Solid understanding of Agile methodologies and their application in business transformation projects. Familiarity with workflow automation platforms. Working Arrangements: Hybrid working model with a requirement to be on-site at least 2 days per week. More ❯

actuals, revenue and expense analysis, and insights that further facilitate decision-making Lead the operational/financial integration of acquisitions and implement financial initiatives identified during the M&A process Lead finance process improvement projects that drive efficiency and best-practices within our operating companies. Other ad-hoc tasks that may arise from time-to-time Applicant … Discliplined self starter who is happy to work in a hybrid environment, 2 days office/3 days at home. Proven ability to lead teams, implement change, and drive process improvement Ability to delegate, and coordinate various tasks & projects with our offshore team More ❯

Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain More ❯

Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain More ❯

complex, high-value transactions across our corporate and banking and finance matters, as an extension of our legal and support teams, dealing with activities that are best performed by process-centric specialists utilising legal technology tools, including AI for enhanced matter support and delivery. You will be both client and business facing and will play a pivotal role in … technology, and new ways of working. Key Responsibilities Team Management Supervise a team of legal professionals on a per matter basis with legal tasks that are best performed by process-centric specialists utilising legal technology tools, including AI to streamline processes and improve efficiency. Identifying training needs, creating guidance and providing coaching to ensure matter teams have the requisite … scoping and design of matter delivery, ensuring all requirements and risk considerations are addressed before work commences. Where appropriate, support follow-up reviews with clients to identify opportunities for process improvement and enhance future service delivery. Address inquiries and concerns promptly, including triaging issues to ensure critical items are dealt with timely. Build and maintain strong relationships with More ❯

Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around process improvement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and process improvement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯

Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around process improvement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and process improvement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯

Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around process improvement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and process improvement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯

Business Process Transformation Specialist London – Hybrid Permanent £60,000 - £68,000 p/a The Background This IT consultancy has built a strong reputation for helping clients transform processes and redesign the way their businesses actually work. They’re based in London with a global reach and client base. They are growing and the Business Process Transformation (BPT … more is: You’re good with data analysis - whether that’s Excel, SQL, Tableau, or just structuring problems properly (MECE, thematic analysis, etc.). You know your way around process improvement techniques (Lean, Six Sigma, process mapping, modelling). You can translate analysis into something clients can understand and present the insights with recommendations. You’ve delivered … and can point to where your work has made a difference. You understand change management methodologies and have put them into practice. A foundation in PMP or PRINCE2 (and process improvement certifications) would be advantageous They’ll look after you with a range of corporate benefits including private medical, pension contributions, flexible benefits fund and a professional development More ❯

extraordinary, for all kinds of people. What you'll be doing The PMO Analyst is responsible for supporting project, programme, and portfolio delivery by providing data analysis, reporting and process improvement support to the PMO.You will manage all central project information such as our Project Register, Milestones and Resource Model ensure the following are accurate and up to … environments Background in retail/hospitality or similar fast-paced customer focused organisation Ability to influence and engage stakeholders across all levels and functions An eye for detail and process improvement Excellent Excel skills and knowledge of SharePoint including Lists What you'll get in return As well as all the things you'd expect from us, such More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

Global Process Owner Location: Hybrid – Aldermaston/Paddington (2 days per week onsite, some flexibility for meetings) Contract: 12 months Rate: £72–£82 per hour (Umbrella) IR35: Inside IR35 Are you a proactive and experienced product or process leader ready to take ownership of complex procurement processes? This is a new, high-impact role leading P2P process improvement, system implementation, and content strategy for a transformation programme. You’ll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding, preferably with Jaggaer or similar SaaS … platforms. Conduct complex process mapping and engineering, translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles, including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement post-launch More ❯

Global Process Owner Location: Hybrid – Aldermaston/Paddington (2 days per week onsite, some flexibility for meetings) Contract: 12 months Rate: £72–£82 per hour (Umbrella) IR35: Inside IR35 Are you a proactive and experienced product or process leader ready to take ownership of complex procurement processes? This is a new, high-impact role leading P2P process improvement, system implementation, and content strategy for a transformation programme. You’ll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding, preferably with Jaggaer or similar SaaS … platforms. Conduct complex process mapping and engineering, translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles, including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement post-launch More ❯

Global Process Owner Location: Hybrid – Aldermaston/Paddington (2 days per week onsite, some flexibility for meetings) Contract: 12 months Rate: £72–£82 per hour (Umbrella) IR35: Inside IR35 Are you a proactive and experienced product or process leader ready to take ownership of complex procurement processes? This is a new, high-impact role leading P2P process improvement, system implementation, and content strategy for a transformation programme. You’ll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding, preferably with Jaggaer or similar SaaS … platforms. Conduct complex process mapping and engineering, translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles, including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement post-launch More ❯

Process Optimisation and Digitisation - Associate Director Job ID: Location: London Reports to Head of the POD A key leader within the Process Optimisation and Digitisation (POD) capability centre, managing a team and leading strategic optimisation and automation projects to enhance client satisfaction, reduce risk, improve efficiency and effectiveness. Key responsibilities: Lead a team within the POD function to … optimise and automate processes Lead strategically importance projects that to contribute to transformation goals Quantify realised benefits to client satisfaction, risk, efficiency and effectiveness Conduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvement Create business requirements documents to enable process automation and project manage automation delivery via Agile sprints. … deliver transformation benefits Report progress aligned to Aztec transformation Governance framework Collaborate with Technology teams to rapidly automate processes Lead POD communication activities to share success and facilitate continuous improvement Skills, Experience, Qualifications: A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body) Minimum five More ❯