Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list … with Azure, (Azure Active Directory/Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including RemoteDesktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies More ❯
the sales team with infrastructure guidance duringRFI/RFPs and POC stages. Provide ongoing infrastructure support for client implementationteams and internal teams throughout project lifecycles. Deliver on-site and remote training for clients and partners,ensuring they understand best practices and optimizationstrategies. Document solutions and maintain a repository of best practices. Stay current with new product releases and roadmaps … experience with AWS, Azure,and GCP. Virtualization: Expertise in VMware vSphere, Hyper-V, andother virtualization technologies. Networking and Security: Experience with Palo Alto,Sophos, FortiNet, and Cisco firewall solutions. RemoteDesktop Services: Proficiency in supporting RDS,RemoteApp, and Citrix environments (both on-premises and cloud). Project Management: 2+ years of project managementexperience, with excellent communication and organizationalskills. More ❯
2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem - Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration - Including OS installation, driver management, and troubleshooting hardware … MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows 10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good understanding of PC hardware/software set-up/configuration and TCP/IP Technical experience in video conferencing, AV setups More ❯
East London, London, England, United Kingdom Hybrid / WFH Options
Understanding Recruitment
incidents and service requests through the ticketing system* Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment* Supporting Office 365, Active Directory, and remote access tools* Assisting with onboarding/offboarding, asset management, and MDM setup* Travelling to offices and service sites to provide face-to-face IT support when needed Skills required … the Service Support Engineer: * Hands-on experience with Microsoft Intune, Office 365, and Active Directory* Knowledge of ticketing and asset management systems (e.g. FreshService)* Understanding of basic networking and remotedesktop tools* Excellent verbal and written communication skills* Calm, helpful, and approachable-able to support non-technical users* Organised, with strong attention to detail and process-following skills … whether through education, training, or self-learning Understanding Recruitment is acting as an employment agency for this vacancy. IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer More ❯
