4 of 4 Permanent Remote Monitoring and Management Jobs in London

Field/2nd Line Support Engineer Job Specification SPONSORSHIP IS NOT AVAILABLE AT THIS OR ANY TIME IN THE FUTURE Driving Licence required Location: On-site and Remote (Field-based and Office-based as required) Salary Range: Competitive, based on experience Overview We are seeking a motivated and skilled Field/2nd Line Support Engineer to join the growing technical … MSSP providing expert IT solutions to a diverse range of businesses across the UK. This role is a critical part of thier Service Desk function, bridging 1st Line Support and more complex technical escalations. The successful candidate will be responsible for delivering exceptional service to the companys' clients through on-site and remote support, troubleshooting, and delivering technical solutions in … line with company values. Key Responsibilities Technical Support: Provide 2nd line support for incidents and service requests escalated from 1st line. Act as an escalation point for complex technical issues, ensuring timely resolution. Diagnose, troubleshoot, and resolve hardware and software issues on client endpoints, servers, and network devices. Collaborate with 3rd Line/Pre-sales engineers to escalate or resolve More ❯

arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong emphasis on cybersecurity, resilience and regulatory compliance. The Opportunity: We are seeking an experienced Cyber Security & Centralised Services Manager with … a strong cybersecurity focus to join our growing technical team. In this pivotal role, you will: Act as the primary escalation point for complex IT and cybersecurity incidents. Manage and secure core client infrastructure and cloud environments. Ensure centralised security, monitoring, and incident response platforms operate effectively. You will collaborate closely with our Service Desk, Projects and Account Management teams … to maintain high standards of service, document solutions and mentor junior engineers in line with cybersecurity best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Key Responsibilities – Cyber Security & Centralised Services Manager: Serve as the primary escalation point for complex IT and cybersecurity incidents, including malware infections, ransomware attacks, phishing attempts, and unauthorised access events. Monitor, analyse More ❯

arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of 30 IT professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rd Line Engineer to join … our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client infrastructure and cloud environments Ensuring centralized security and monitoring platforms run smoothly You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs … . Senior 3rd Line IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rd line incidents and service requests across infrastructure, networking, Azure, Microsoft 365, and cybersecurity. Manage and maintain client systems and centralized services, including Mimecast, Avanan, SentinelOne, MDR/XDR, Fortinet, DR/BC, Huntress, Autotask, and Datto RMM. Provide and present clients More ❯

position that requires relocation to the Cayman Islands. You’ll work directly with business clients across a wide range of industries, delivering high-quality technical support, managing system infrastructure, and performing on-site service visits when needed. If you enjoy problem-solving, working with cutting-edge Microsoft and virtualization technologies, and want to advance your career in a tropical setting … this role is for you. What You’ll Do 🔹 Microsoft 365 Administration Manage and secure Microsoft 365 tenants, focusing on Intune, Conditional Access, and Exchange Online Deploy and manage endpoint compliance and application policies Monitor alerts via Microsoft Defender and Security Center 🔹 Windows Server & Active Directory Maintain Active Directory, Group Policy, and DNS/DHCP Administer Windows Server and Hyper … V environments Manage domain joins, OU structure, and identity integrations 🔹 Virtualization & Backup Administer VMware ESXi and vCenter environments Manage backup and replication using Veeam Backup & Replication Conduct regular disaster recovery testing and verification 🔹 End-User & Desktop Support Provide advanced troubleshooting for Windows 10/11 systems and remote access Support user onboarding/offboarding and endpoint security Deliver professional, client More ❯