an ideal world you will also have: 5 years IT experience with 2 years in an adjacent or similar function Proven experience of managing multi-sourced environments, exposure to SIAM type implementations an advantage Experience working with Managed Service Providers in a leadership capacity Proven experience in identifying and improving IT processes Strong analytical and numerical ability Self-starter who More ❯
offerings. - Proven track record of exceeding quotas and closing complex, service-led deals. - Strong understanding of value selling in the context of recurring service delivery. - Familiarity with ITSM or SIAM frameworks is a strong plus. - High energy, curiosity, and a proactive, self-starter mindset. - Excellent communication, presentation, and relationship-building skills. - Hands-on experience with CRM and sales tools (e.g. More ❯
a proven track record of sales performance and a strong understanding of the UK Managed Services marketplace including end user services, technical managed services/traditional support towers andSIAM models. Experience with key vendors in your specialism Strong understanding of the marketplace, technologies and emerging trends in your specialism Experienced at presenting strategic solutions to C-Suite Experience creating More ❯
Employment Type: Permanent
Salary: £60000 - £70000/annum + 100% Commision + Car
Senior Service Designer - National Crime Agency - G7 Belfast, Birmingham, Bristol, Calder(Normanton), Leicester, London, Warrington To note for candidates selecting London as a preference - For roles based in London, your contractual place of work will be Stratford. While the Stratford More ❯
Job description Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones required to be More ❯
people across the UK. This role is critical in acting as the SME in Service Delivery, from the imbedding processes to continual service improvement, and managing suppliers in a SIAM model. Rate:£550 Inside IR35 Duration:6 months (likely extension) Location:2 days per week in Central London. You will focus on the strategic direction, governance, and implementation of IT … supporting organizational change managementand user adoption efforts. You ideally possess: ITIL certification with 10+ years in ITSM. Strong preference for individuals who have operated in a Senior capacity. SIAMand ServiceNow experience. Proven background in IT ServiceManagement with a strong focus on service delivery. Experience collaborating with third parties and managing outsourced service providers. Sounds like you? Pleaseapplybelow. More ❯
to capture trends, improve quality and drive continual service process improvements. Deliver and improve ServiceManagementand ITIL best practice, taking ownership of incident quality control, working closely with SIAM, service desk and internal and external vendors. Utilise your experience in tooling, communication & workflow – working closely with the SIAM team to drive improvements in tooling, our communications (P1’s andMore ❯