we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking an experienced and highly motivated Salesforce Functional Lead or Senior Business Analyst with a strong background in designing and delivering Salesforce solutions within the public sector. The ideal candidate has proven experience in … Analysis & Functional Design Perform business analysis and solution design activities across Discovery and Implementation project phases. Collaborate with business stakeholders across different functions to gather and analyse requirements for Salesforce solutions. Lead a team to design and documentation of scalable and compliant solutions to meet business needs. Collaborate with client Product Owners in the creation and upkeep of product … backlogs, acting as a trusted advisor to provide recommendations based on understanding of business need, value drivers, process expertise and Salesforce functional knowledge. Plan and execute engaging, high quality functional workshops to elicit business needs. Project Management Create and execute workstream plans. Assist in the management of project delivery across end-to-end project lifecycle including change management, hypercare More ❯
decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are seeking an experienced and highly motivated Salesforce Manager or Senior Business Analyst with a strong background in designing and delivering Salesforce solutions within the public sector. The ideal candidate has proven experience in leading … Analysis & Functional Design Perform business analysis and solution design activities across Discovery and Implementation project phases. Collaborate with business stakeholders across different functions to gather and analyse requirements for Salesforce solutions. Lead a team to design and documentation of scalable and compliant solutions to meet business needs. Collaborate with client Product Owners in the creation and upkeep of product … backlogs, acting as a trusted advisor to provide recommendations based on understanding of business need, value drivers, process expertise and Salesforce functional knowledge. Plan and execute engaging, high quality functional workshops to elicit business needs. Project Management Create and execute workstream plans. Assist in the management of project delivery across end-to-end project lifecycle including change management, hypercare More ❯
Salesforce Business Analyst About the Job Creation Technology is looking for a Salesforce Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. Our head office is based in Chiswick (West London) where the role is primarily located however, the … be able to travel from time to time to client sites around the UK, Republic of Ireland, Northern Ireland as well as different locations around Europe. As a Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and … and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Experience Required · Excellent working knowledge of Salesforce (in particular Service Cloud & ideally Industry Clouds) & with proven and demonstrable experience working on large scale digital transformation projects from a consultancy perspective. · Previous consultancy background · Ability to apply More ❯
Salesforce Business Analyst About the Job Creation Technology is looking for a Salesforce Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. Our head office is based in Chiswick (West London) where the role is primarily located however, the … be able to travel from time to time to client sites around the UK, Republic of Ireland, Northern Ireland as well as different locations around Europe. As a Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and … and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Experience Required · Excellent working knowledge of Salesforce (in particular Service Cloud & ideally Industry Clouds) & with proven and demonstrable experience working on large scale digital transformation projects from a consultancy perspective. · Previous consultancy background · Ability to apply More ❯
Salesforce Business Analyst About the Job Creation Technology is looking for a Salesforce Business Analyst to join our Consultancy Team, focused on delivering large scale projects to leading customers in the Higher Education vertical, using Salesforce Education Cloud. Our head office is based in Chiswick (West London) where the role is primarily located however, the … be able to travel from time to time to client sites around the UK, Republic of Ireland, Northern Ireland as well as different locations around Europe. As a Business Analyst within the team, the individual must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and … and in person where required. Prepare professional decks & documentation to be used in relation to both client presentations and also client user training. Experience Required · Excellent working knowledge of Salesforce (in particular Service Cloud & ideally Industry Clouds) & with proven and demonstrable experience working on large scale digital transformation projects from a consultancy perspective. · Previous consultancy background · Ability to apply More ❯
markets. Our on-premise products are well established with strong customer loyalty while our cloud product customer base is growing every year. About the Opportunity : As a Business Operations Analyst, you will serve as a vital link between business stakeholders and technical teams, ensuring that Salesforce and our internal solutions effectively meet business needs. You will work closely … with cross-functional teams to analyze, document, and implement process enhancements, workflows, and automation within Salesforce and other internal tools. Your efforts will optimize our systems, improve business performance, and streamline operations and ensure alignment across functional teams. At Exan, you will be part of a culture that embraces ownership, collaboration, and creativity and allows you to impact our … embrace open communication and be part of a flexible, high-performing environment. Key Responsibilities: Requirements Gathering: Collaborate with business users to understand and document business requirements, translating them into Salesforce solutions that drive efficiency and performance. Process Mapping and Documentation: Develop and document business processes, system workflows, and functional specifications for new Salesforce features, integrations, or enhancements. Solution More ❯
becoming the world's leading job platform. Job Description Join our team and you'll be responsible for driving business transformation and optimising processes through the effective use of Salesforce and other related technologies. Working in theCommercial Systems & Intelligence function, you will be experienced in Salesforce and have a blend of analytical, technical and business acumen with a … best practices; Contribute to the standardisation of internal BA artefacts; Provide training and support to more junior members of the Business Analysis team. Qualifications Proven experience as a Business Analyst working on high complexity/value initiatives. Proven experience working with Salesforce and related technologies. Strong track record of facilitation with multiple, diverse and complex stakeholder groups. Proficient More ❯
Salesforce Business Analyst (Certified Admin) Location: London/hybrid Salary: £65,000 to £75,000 Mason Frank are proud to partner with a global end user who are looking to hire an experienced Salesforce Business Analyst. This role would suit a dynamic and detail-oriented Salesforce Business Analyst who is passionate about leveraging Salesforce to drive business transformation The SF BA acts as a key liaison between business stakeholders and technical teams, you'll play a pivotal role in optimizing the Salesforce platform to meet their evolving business needs. Key Responsibilities Collaborate with stakeholders to gather, analyze, and document business requirements. Translate business needs into functional Salesforce solutions. Configure and maintain … Salesforce objects, workflows, validation rules, and reports. Support user adoption through training, documentation, and ongoing support. Partner with developers and admins to implement scalable solutions. Conduct regular system audits and prepare for Salesforce releases. Required Qualifications Salesforce Administrator Certification (ADM 201) - mandatory . 3+ years of experience as a Business Analyst, with at least 2 years More ❯
Senior Business Analyst - Salesforce Department: Technology & Product Employment Type: Permanent Location: London, UK Description We believe in the power of technology to drive business success. As a Senior Business Analyst , you will possess a Salesforce Business Analyst certification , and will play a critical role in bridging the gap between business needs and technology solutions . … support our strategic goals. In this role, you'll be responsible for gathering and translating business requirements into clear, functional designs that guide our technical teams. As a Certified Salesforce Business Analyst, you'll leverage your expertise in Salesforce Sales, Service, and Marketing Cloud to ensure our technology solutions align with business needs. Your ability to communicate … solutions , and you will use industry-standard business process models to create clear documentation, including functional designs, user stories, and requirement analysis models. Support the development and testing of Salesforce solutions , building and demonstrating prototypes while applying standard testing methodologies to ensure quality and performance. Your role will also involve leading feature demos and UAT sessions, providing post-implementation More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Stepstone UK
labour market and becoming the worlds leading job platform. Job Description Join our team and youll be responsible fordriving business transformation and optimising processes through the effective use of Salesforce and other related technologies. Working in theCommercial Systems & Intelligence function, you will be experienced in Salesforce and have a blend ofanalytical, technical and business acumen with a proven … best practices; Contribute to the standardisation of internal BA artefacts; Provide training and support to more junior members of the Business Analysis team. Qualifications Proven experience as a Business Analyst working on high complexity/value initiatives. Proven experience working with Salesforce and related technologies. Strong track record of facilitation with multiple, diverse and complex stakeholder groups. Proficient More ❯
Certified Senior Business Analyst - Salesforce Mordern, London, UK (2 days on-site) Salary: £85-95k per annum Salesforce Business Analyst certification is mandate Hello, iO Associates is looking for a Certified Senior Business Analyst - Salesforce for a leading global provider of technology-driven risk and compliance solutions, this company helps organizations manage health … and consulting services to streamline compliance, improve contractor management, and enhance workplace safety, supporting over 45,000 businesses worldwide. Key Requirements: Break down complex business information into structured, feasible Salesforce solutions, guiding stakeholders effectively. Design and document enterprise-scale Salesforce solutions with hands-on experience. Collaborate with business stakeholders to analyse requirements, create functional specs, and troubleshoot system … issues. Proficient in data migration tools (Salesforce Data Loader, Migration Tool) and experienced in both Waterfall and Agile methodologies. Responsibilities: Lead business requirement gathering and analysis through workshops, and document solutions using industry-standard models, functional designs, and user stories. Support Salesforce development and testing, conduct feature demos and UAT sessions, and drive post-implementation adoption and change More ❯
This role is open to candidates based in any EMEA country. Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration More ❯
soon as we get a new job matching your search criteria. This job posting was marked by employer as filled and is probably no longer available Nonprofit Success Pack, Salesforce Nonprofit Cloud Work Hours Full Time Description Our client is looking for a skilled Salesforce Technical Business Analyst to join their team. This role involves working remotely … with occasional travel to London. The successful candidate will be responsible for gathering requirements, managing stakeholders, and configuring Salesforce solutions. If you are a proactive and experienced Salesforce Technical Business Analyst looking to make an impact, we would love to hear from you. This is a 12 month FTC. Responsibilities As the Salesforce Technical Business Analyst you will be responsible for the following: - Gather and document business requirements for Salesforce projects. - Manage relationships with stakeholders to ensure alignment and successful project delivery. - Configure Salesforce to meet business needs, ensuring optimal functionality and performance. Skills We are looking for the following skills for the Salesforce Technical Business Analyst: - Proven background as a More ❯
soon as we get a new job matching your search criteria. This job posting was marked by employer as filled and is probably no longer available Are you a Salesforce Business Analyst looking for your next contract position? Then please read on. Our client are a global name, and are seeking an experienced Salesforce Business Analyst for a quick start. As the Salesforce Business Analyst you will be instrumental in ensuring a successful implementation of their Salesforce solution, working alongside a dedicated product manager and cross functional project team. This contract position is Outside IR35, working approximately two days per week in London. Immediate interviews taking place. Apply today! Responsibilities Key responsibilities … for the Salesforce Business Analyst include: - Ensure a good understanding of all aspects of CRM project, both technical and non-technical. - Design, develop, document, and test system requirements and changes in accordance with the project plan. - Manage testing and end user training, ensuring training materials are developed and shared. - Work with key stakeholders to ensure that 'To Be More ❯
Salesforce Support & Maintenance Analyst Our client is seeking a Salesforce Support & Maintenance Analyst to join their EMEIA Sales Planning and Operations team. In this role, you will play a key part in maintaining the day-to-day health of our Salesforce platform. You will collaborate across regional and global teams to manage user support, monitor … system operations, implement enhancements, and drive data quality initiatives. A strong understanding of Salesforce administration and a focus on continuous improvement will help create a seamless and secure experience for the client's sales community. This position is ideal for someone who enjoys solving problems, working cross-functionally, and delivering value through a detailed, thoughtful approach. Key Responsibilities System … Support & Monitoring Monitor the performance and availability of the Salesforce platform, integrations, and scheduled jobs. Identify and resolve system issues and inefficiencies proactively. Manage Tier 2 and Tier 3 support tickets, collaborating with the Salesforce Admin and relevant teams for troubleshooting and resolution. Communicate resolution timelines to stakeholders effectively. Enhancements & Configuration Implement minor enhancements and configuration updates (e.g. More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Aquent
Job Title: Salesforce Support & Maintenance Analyst Client Location: London - hybrid Starting: 01/07/2025 Salary/Pay Rate: £438.79 daily UMBRELLA Duration: 12 months Job Description: Our client is seeking a Salesforce Support & Maintenance Analyst to join their EMEIA Sales Planning and Operations team. In this role, you’ll play a key part in … maintaining the day-to-day health of our Salesforce platform. You’ll work collaboratively across regional and global teams to manage user support, monitor system operations, implement enhancements, and drive data quality initiatives. With a strong understanding of Salesforce administration and an eye for continuous improvement, you will help create a seamless and secure experience for client’s … someone who enjoys solving problems, working cross-functionally, and delivering value through a thoughtful, detail-oriented approach. Key Responsibilities System Support & Monitoring • Monitor the performance and availability of the Salesforce platform, integrations, and scheduled jobs. • Identify and address system issues and inefficiencies before they impact users. Incident & Issue Management • Manage Tier 2 and Tier 3 support tickets, partnering with More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Aquent
Job Title: Salesforce Support & Maintenance Analyst Client Location: London - hybrid Starting: 01/07/2025 Salary/Pay Rate: £438.79 daily UMBRELLA Duration: 12 months Job Description: Our client is seeking a Salesforce Support & Maintenance Analyst to join their EMEIA Sales Planning and Operations team. In this role, you’ll play a key part in … maintaining the day-to-day health of our Salesforce platform. You’ll work collaboratively across regional and global teams to manage user support, monitor system operations, implement enhancements, and drive data quality initiatives. With a strong understanding of Salesforce administration and an eye for continuous improvement, you will help create a seamless and secure experience for client’s … someone who enjoys solving problems, working cross-functionally, and delivering value through a thoughtful, detail-oriented approach. Key Responsibilities System Support & Monitoring • Monitor the performance and availability of the Salesforce platform, integrations, and scheduled jobs. • Identify and address system issues and inefficiencies before they impact users. Incident & Issue Management • Manage Tier 2 and Tier 3 support tickets, partnering with More ❯
Systems Analyst (Salesforce) - Charity/Non-profit Sector - £52,075 - Maternity Cover 12 month Fixed Term Hybrid 2 days in London HQ The Systems Analyst (Salesforce) plays a crucial role in ensuring that our clients information systems meet the organisations needs effectively and efficiently. Acting as the bridge between business stakeholders and Information Systems Team, you … business requirements into robust system solutions. Your work will support the design, evaluation, and continuous improvement of systems to ensure they deliver real value to the organisation. The Systems Analyst (Salesforce) will be responsible for testing configuration, creating testing environments and scripts to allow testers a structured approach to development evaluations. Key responsibilities: Administration ofour clients Information Systems … Salesforce in particular. Management of incident tickets raised by Salesforce users, ensuring timely and effective first-line support. Provide user training and support, including creating and delivering training materials and training programs. Develop and maintain excellent working relationships with the business; communicate with stakeholders and users on an ongoing basis to understand their system needs. Gather and analyse More ❯