2 of 2 Permanent Senior Applications Support Analyst Jobs in London

you FIS? Your new role The FIS Supply Chain Finance Client Services team is responsible for monitoring the operation of the system, providing support to our customers, performing configuration changes and working with other teams within the organisation to roll out the platform to new customers. In your … new role as a Senior Operations & Application Support Analyst you will be responsible for the provision of 2nd and 3rd line support to our global network of customers. You will take full and independent ownership of the resolution and root cause analysis … or escalating where needed Monitoring and responding to monitoring events Who you are Professional experience in a 1st, 2nd and 3rd line application support role in a customer-facing environment We value quality of experience as opposed to number of years experience but as a guide a Senior More ❯

About the role This is a unique opportunity to join a business services company within the education sector as a Senior Support Analyst. Providing flexible and bespoke support for schools' Education ICT, HR, Governor Services and School Management. Duties and Responsibilities To manage incidents … software , specific SIMS modules or other MIS related software support as per the requirements of the service. To maintain appropriate security for applications, databases, interfaces and any data stored, processed or transmitted, including user access controls and physical security. To maintain documentation including support processes … other information £45,000 - £50,000 Hybrid If you are interested in hearing more, please apply today! Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application More ❯