Senior Tier 3 Technical Support Engineer
City of London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Frossell Recruitment Ltd
Senior Tier 3 Technical Support Engineer Salary : £90,000 £110,000 Location UK (Remote Working) Our Award-winning client a global provider of enterprise storage platforms and solutions is seeking an Senior Tier 3 Technical Support Engineer to be based in the UK covering … from the storage analyst and storage press community. The position requires a willingness to work one Saturday per month. Responsibilities: Provide technical assistance and support for the most complex field issues. Provide proactive recommendations customers for improving their use of company storage solutions and help maximise their satisfaction. Diagnose … dockers and related technologies an advantage. VCE Certification an advantage. Administration level backup expertise an advantage. Previous experience as a Tier 3/4 Support an advantage. Ability to effectively communicate issues and resolutions to all levels of the organisation and customer base. Security clearance an advantage. Behavioural Requirements more »
Employment Type: Permanent, Work From Home
Posted: