3 of 3 Permanent Service Desk Analyst Jobs in London

Description An entry-level Service Desk Analyst role focused on delivering high-quality first-line support and an excellent digital workplace experience. You will provide friendly, responsive technical assistance, resolve common IT issues, and support colleagues in using workplace technology effectively, escalating more complex problems where required. … requests via ticketing system and walk-ups Resolve common hardware, software and access issues at first-line level Log, update and manage incidents and service requests in line with SLAs Provide clear guidance to users on Microsoft 365, Teams, OneDrive and workplace tools Support device setup, onboarding and offboarding ...

Service Desk Analyst - Permanent - London - up to £35,000 plus benefits We have an exciting opportunity for a Service Desk Analyst to join a well known retail company. This is a permanent & full time position, where you will be needed onsite in their London … software issues Keeping inventory accurate and assessing the requirement for IT equipment Supporting with other activities such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection etc. Key requirements: Background in 1st and 2nd line IT support A good understanding of Microsoft ...

Looking for your next step in IT support within a professional, fast-paced environment? We’re looking for a service-driven IT Service Desk Analyst who genuinely enjoys helping people and solving problems. You’ll be the first point of contact for colleagues across the firm … channels—email, phone, MS Teams, and in person. No two days are the same, but your core responsibilities will include: Managing and resolving Service Desk tickets quickly and professionally Supporting users with faults, queries, and access requests Escalating issues where needed to minimise disruption Setting up and maintaining ...