ServiceDeskAnalyst City of London (Hybrid) £30,000 - £35,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled ServiceDeskAnalyst with a passion for helping others. In this role, you will … in their conveniently located City of London offices 3 days per week. Responsibilities: Accountability of day-to-day tickets for tech support incidents at servicedesk level. Ensuring timely resolution and excellent customer service. Ability to maximise impact by prioritising and escalating issues as necessary to ensure critical … is up-to-date and accessible to all users. Experience/Skills required: Minimum of 2 years of experience in a 1st line/ServiceDesk role. Proficiency in Windows and macOS troubleshooting at ServiceDesk level. Experience of supporting office meeting room equipment. CompTIA A+ more »
We are looking for an experienced servicedeskanalyst with 2 years’ experience on support for Microsoft based systems and Cloud services, to be based in the City of London. The starting base salary is £28,000-32,000, depending on experience and certifications. To be considered … to work long-term in the UK and within easy range of the City of London. Responsibilities will include support via telephone, email, and desk-side on client sites, troubleshooting and problem analysis, proactive maintenance to systems and Cloud services, computer and desk setups. Musts are very solid more »
day Inside IR35 Initial Duration: 3 months Location : Central London/5 days per week We’re working with an exciting rapidly growing Managed Service Provider that provides specialist Cloud, Network, Infrastructure, and Security solutions to large blue-chip organisations. As the On-site Engineer, you will be supporting more »
Wandsworth, Greater London, Putney, United Kingdom
Clear IT Recruitment
Our client is seeking a Third Line ServiceDeskAnalyst, to be based in their Putney, London office. There will be paid for travel with frequent visits to their services on average 2-3 days per week. As Third Line ServiceDeskAnalyst, you … helpdesk, and the maintenance and support of hardware and software for: · 150 PCs and laptops many not office based. · Approximately 350 staff and 100 service users across 35 sites in the UK and Isle of Man. · Support other service users across a range of mobile devices including Chromebooks … and phones Key aspects of the Role: · Provide primarily second and third line user support to staff and service users; to provide overflow and relief for first line support, including precise call logging. · Monitor response times to incidents ensuring we remain within our SLAs while providing high levels of more »