1 of 1 Permanent Service Relationship Manager Jobs in London

inclusiveness, using the power of diverse teams & individuals working together to deliver outstanding performance. Creating, developing and delivering new assurance frameworks for Business Comms product suites aligning the service & support functions with customer service excellence Represent the Business Comms service & support teams at customer pre-sales workshops, providing an overview of our assurance capabilities … commercial team in partner growth and retention strategies as a key member of the bid team, providing support for re-contracts, tenders and RFP's; building the appropriate service & assurance frameworks Ownership of the WiFi Planned Maintenance notification process, informing internal stakeholders and external partners of upcoming planned maintenance. Act in a consultative capacity to technical teams on … Ops Manager or Service & Ops Manager Skills/Experience Required: An experienced Operational manager with a track record of managing Customer Relationship Managers Experience of case managing complex customer queries/complaints Experience of leveraging new ways of working and best practice to drive results Comfortable working within a high-pressure More ❯