2 of 2 Permanent Service Transition Analyst Jobs in London

We are searching for a Service Transition Analyst to join a team undergoing significant change with new technologies and opportunities for development. This role offers exposure to a variety of digital ticketing technologies, suppliers and customers, while following best practice processes that align with recognised IT industry frameworks. As a Service Transition Analyst, you … will support the Transition team to ensure new and changed services are ready for operational use and can be supported effectively after go-live. Responsibilities - Contribute to detailed Transition plans with input from internal teams and external suppliers - Maintain and validate service acceptance criteria during readiness reviews - Support Early Life activities immediately after go-live - Report on … Transition progress and readiness status - Help improve Transition processes and documentation - Act as a point of contact for Transition-related queries and risks - Strong knowledge of Microsoft Office applications - Familiarity with IT service management frameworks or service transition practices - Experience with digital ticketing or service delivery systems - Any relevant qualifications in ITIL or More ❯

roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an IT Service Transition Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the … backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change. This is the job As an IT Service Transition Analyst , you'll play a key role in ensuring that new and changed IT services are transitioned into live operations smoothly, safely, and effectively. Working closely with project … teams, architects, and operational colleagues, you'll help assess service readiness, identify support needs, and ensure all acceptance criteria are met. What will I be doing? Support the Service Introduction Manager in managing service transitions across a £6m project portfolio. Act as a quality gate for service readiness, ensuring all deliverables meet operational standards. Collaborate with More ❯