Permanent Support Analyst Jobs in London

1 to 25 of 101 Permanent Support Analyst Jobs in London

IT Support Analyst (Law Firm)

London Area, United Kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities More ❯
Posted:

IT Support Analyst (Law Firm)

london, south east england, United Kingdom
DGH Recruitment
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities More ❯
Posted:

Product Support Analyst (Bilingual Dutch / English)

london, south east england, united kingdom
Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
Posted:

Product Support Analyst (Bilingual Dutch / English)

south west london, south east england, United Kingdom
Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
Posted:

Product Support Analyst (Bilingual Dutch / English)

west london, south east england, United Kingdom
Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
Posted:

IT Desktop Support Analyst

London Area, United Kingdom
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
Posted:

IT Desktop Support Analyst

london, south east england, United Kingdom
DGH Recruitment
IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
Posted:

D365 F&O Support Analyst

London Area, United Kingdom
Hybrid / WFH Options
Catch Resource Management
D365 F&O Support AnalystSupport, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F … O Support Analyst to provide 1st and 2nd line support. Candidates need to have previous D365 F&O experience and knowledge of either Finance or SCM. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets … including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the More ❯
Posted:

D365 F&O Support Analyst

london, south east england, United Kingdom
Hybrid / WFH Options
Catch Resource Management
D365 F&O Support AnalystSupport, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F … O Support Analyst to provide 1st and 2nd line support. Candidates need to have previous D365 F&O experience and knowledge of either Finance or SCM. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets … including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the More ❯
Posted:

IT Support Analyst

City Of London, England, United Kingdom
Hybrid / WFH Options
Crone Corkill
IT Support Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯
Posted:

IT Support Analyst

london (city of london), south east england, United Kingdom
Hybrid / WFH Options
Crone Corkill
IT Support Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯
Posted:

IT Support Analyst

london, south east england, United Kingdom
Hybrid / WFH Options
Crone Corkill
IT Support Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯
Posted:

Senior IT Support Analyst FTC

City Of London, England, United Kingdom
Crone Corkill
Senior IT Support Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 2nd …/3rd Line focused Senior IT Support Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource to assist with … have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as a Senior IT Support Analyst? Act as an escalation point for 1st Line and resolve 2nd & 3rd Line issues Design, implement, and troubleshoot Windows Server services including More ❯
Posted:

Senior IT Support Analyst FTC

london (city of london), south east england, United Kingdom
Crone Corkill
Senior IT Support Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 2nd …/3rd Line focused Senior IT Support Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource to assist with … have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as a Senior IT Support Analyst? Act as an escalation point for 1st Line and resolve 2nd & 3rd Line issues Design, implement, and troubleshoot Windows Server services including More ❯
Posted:

Senior IT Support Analyst FTC

london, south east england, United Kingdom
Crone Corkill
Senior IT Support Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 2nd …/3rd Line focused Senior IT Support Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource to assist with … have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as a Senior IT Support Analyst? Act as an escalation point for 1st Line and resolve 2nd & 3rd Line issues Design, implement, and troubleshoot Windows Server services including More ❯
Posted:

Technical Support Analyst

London Area, United Kingdom
Miller Maxwell Ltd
Technical Support Analyst - A fantastic opportunity has arisen for a Technical Support Analyst to join a fast-paced, collaborative team within a leading financial services environment. This role is ideal for someone who thrives on solving complex technical issues and is passionate about maintaining the integrity … of critical trading platforms. 🌐 Technical Support Analyst - What You’ll Be Doing: Deliver high-quality, customer-focused technical support, ensuring timely issue resolution and escalation where necessary. Troubleshoot technical problems, gather diagnostic data, and contribute to root cause analysis. Maintain and manage security reference data to ensure … platform accuracy and compliance. Produce detailed reports following production incidents to support operational continuity. Contribute to automation and scripting initiatives to enhance operational efficiency. 🧠 What You’ll Bring: A degree-level qualification or equivalent experience in a STEM related subject. Strong knowledge of Linux/Unix environments Scripting experience More ❯
Posted:

Technical Support Analyst

london, south east england, United Kingdom
Miller Maxwell Ltd
Technical Support Analyst - A fantastic opportunity has arisen for a Technical Support Analyst to join a fast-paced, collaborative team within a leading financial services environment. This role is ideal for someone who thrives on solving complex technical issues and is passionate about maintaining the integrity … of critical trading platforms. 🌐 Technical Support Analyst - What You’ll Be Doing: Deliver high-quality, customer-focused technical support, ensuring timely issue resolution and escalation where necessary. Troubleshoot technical problems, gather diagnostic data, and contribute to root cause analysis. Maintain and manage security reference data to ensure … platform accuracy and compliance. Produce detailed reports following production incidents to support operational continuity. Contribute to automation and scripting initiatives to enhance operational efficiency. 🧠 What You’ll Bring: A degree-level qualification or equivalent experience in a STEM related subject. Strong knowledge of Linux/Unix environments Scripting experience More ❯
Posted:

Desktop Support Analyst / Application Support Analyst – Investment Management / Trading

london, south east england, United Kingdom
psd group
Desktop Support Analyst/Application Support Analyst – Investment Management/Trading Our client is an Investment Management company based in central London and has a requirement for an IT Support Analyst. The IT Support team's primary responsibility is providing premium support for … up for all technology-related client issues and requests. The role would suit a Graduate who has several years commercial experience in an IT support/Desktop Support role. The client is open to candidates who have previous trading environment experience or those wishing to transition into this More ❯
Posted:

Marketview Support Analyst

Greater London, England, United Kingdom
mthree
MarketView Support Analyst - MMI, Market Data and ION gateway support experience Major investment bank requires a Senior Marketview Support Analyst to join their Fixed Income E-Trading IT area. The successful candidate will play a pivotal role towards L2 support, ongoing maintenance, and project … based ECN on-boarding of electronically traded credit and rates bonds. Responsibilities will include analysis, configuration, 1st and 2nd line support of MarketView in addition to new releases of the product. Candidates will have detailed MarketView, MMI, Market Data and ION gateways support and configuration experience, a solid … at all levels within highly demanding front office environments. Essential skills: ION Trading - Marketview Front Office Fixed Income MMI Unix SQL Gateway configuration MarketView Support Analyst - MMI, Market Data and ION gateway support experience More ❯
Posted:

Marketview Support Analyst

london, south east england, United Kingdom
mthree
MarketView Support Analyst - MMI, Market Data and ION gateway support experience Major investment bank requires a Senior Marketview Support Analyst to join their Fixed Income E-Trading IT area. The successful candidate will play a pivotal role towards L2 support, ongoing maintenance, and project … based ECN on-boarding of electronically traded credit and rates bonds. Responsibilities will include analysis, configuration, 1st and 2nd line support of MarketView in addition to new releases of the product. Candidates will have detailed MarketView, MMI, Market Data and ION gateways support and configuration experience, a solid … at all levels within highly demanding front office environments. Essential skills: ION Trading - Marketview Front Office Fixed Income MMI Unix SQL Gateway configuration MarketView Support Analyst - MMI, Market Data and ION gateway support experience More ❯
Posted:

Application Support Analyst

London Area, United Kingdom
Miller Maxwell Ltd
Application Support Analyst | Derivatives Trading. Are you an Application Support Analyst with a passion for technology and a desire to work in a fast-paced trading environment? A dynamic derivatives trading firm is looking for an Application Support Analyst to join their growing team. … technology, gaining hands-on experience with cutting-edge systems and real-time trading platforms. 🛠️ What You’ll Be Doing: Provide first and second-line support for trading applications, ensuring smooth and uninterrupted trading operations. Troubleshoot technical issues across multiple platforms and maintain system performance. Collaborate with developers, traders, and … improve system efficiency. 🔍 What You’ll Bring: A degree in Computer Science , Engineering , or a related technical field 1-2 years of commercial application support experience. Proficiency in Linux , especially command-line tools. Solid understanding of SQL for data querying and analysis. Experience with scripting languages such as Python More ❯
Posted:

Application Support Analyst

london, south east england, United Kingdom
Miller Maxwell Ltd
Application Support Analyst | Derivatives Trading. Are you an Application Support Analyst with a passion for technology and a desire to work in a fast-paced trading environment? A dynamic derivatives trading firm is looking for an Application Support Analyst to join their growing team. … technology, gaining hands-on experience with cutting-edge systems and real-time trading platforms. 🛠️ What You’ll Be Doing: Provide first and second-line support for trading applications, ensuring smooth and uninterrupted trading operations. Troubleshoot technical issues across multiple platforms and maintain system performance. Collaborate with developers, traders, and … improve system efficiency. 🔍 What You’ll Bring: A degree in Computer Science , Engineering , or a related technical field 1-2 years of commercial application support experience. Proficiency in Linux , especially command-line tools. Solid understanding of SQL for data querying and analysis. Experience with scripting languages such as Python More ❯
Posted:

Junior Application Support Analyst

London Area, United Kingdom
Quant Capital
Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide … a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning … global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and More ❯
Posted:

Junior Application Support Analyst

london, south east england, United Kingdom
Quant Capital
Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide … a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning … global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and More ❯
Posted:

Helpdesk and Desktop Support Analyst

London
Nexus Jobs Limited
Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral … hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments More ❯
Employment Type: Permanent
Salary: £40,000 - £55,000
Posted:
Support Analyst
London
10th Percentile
£31,500
25th Percentile
£40,000
Median
£47,500
75th Percentile
£61,250
90th Percentile
£74,000