PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line SupportAnalyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line SupportAnalyst Key Responsibilities More ❯
IT Desktop SupportAnalyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop SupportAnalyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop SupportAnalyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
D365 F&O SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F … O SupportAnalyst to provide 1st and 2nd line support. Candidates need to have previous D365 F&O experience and knowledge of either Finance or SCM. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets … including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the More ❯
london, south east england, united kingdom Hybrid / WFH Options
Catch Resource Management
D365 F&O SupportAnalyst – Support, associate, supportanalyst, support consultant, junior functional consultant, D365, SCM, D365FO, D365 F&O, Dynamics 365, Dynamics 365 finance & operations, supply chain, ERP, Finance – UK - Hybrid - £35k-45k Our end user client are looking for a D365 F … O SupportAnalyst to provide 1st and 2nd line support. Candidates need to have previous D365 F&O experience and knowledge of either Finance or SCM. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets … including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary. Take ownership of customer problems and follow up the More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Crone Corkill
IT SupportAnalyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT SupportAnalyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … SupportAnalyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT SupportAnalyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Crone Corkill
IT SupportAnalyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT SupportAnalyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … SupportAnalyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT SupportAnalyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯
Senior IT SupportAnalyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior IT SupportAnalyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 2nd …/3rd Line focused Senior IT SupportAnalyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource to assist with … have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as a Senior IT SupportAnalyst? Act as an escalation point for 1st Line and resolve 2nd & 3rd Line issues Design, implement, and troubleshoot Windows Server services including More ❯
london (city of london), south east england, united kingdom
Crone Corkill
Senior IT SupportAnalyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior IT SupportAnalyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 2nd …/3rd Line focused Senior IT SupportAnalyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource to assist with … have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as a Senior IT SupportAnalyst? Act as an escalation point for 1st Line and resolve 2nd & 3rd Line issues Design, implement, and troubleshoot Windows Server services including More ❯
Technical SupportAnalyst - A fantastic opportunity has arisen for a Technical SupportAnalyst to join a fast-paced, collaborative team within a leading financial services environment. This role is ideal for someone who thrives on solving complex technical issues and is passionate about maintaining the integrity … of critical trading platforms. 🌐 Technical SupportAnalyst - What You’ll Be Doing: Deliver high-quality, customer-focused technical support, ensuring timely issue resolution and escalation where necessary. Troubleshoot technical problems, gather diagnostic data, and contribute to root cause analysis. Maintain and manage security reference data to ensure … platform accuracy and compliance. Produce detailed reports following production incidents to support operational continuity. Contribute to automation and scripting initiatives to enhance operational efficiency. 🧠 What You’ll Bring: A degree-level qualification or equivalent experience in a STEM related subject. Strong knowledge of Linux/Unix environments Scripting experience More ❯
Technical SupportAnalyst - A fantastic opportunity has arisen for a Technical SupportAnalyst to join a fast-paced, collaborative team within a leading financial services environment. This role is ideal for someone who thrives on solving complex technical issues and is passionate about maintaining the integrity … of critical trading platforms. 🌐 Technical SupportAnalyst - What You’ll Be Doing: Deliver high-quality, customer-focused technical support, ensuring timely issue resolution and escalation where necessary. Troubleshoot technical problems, gather diagnostic data, and contribute to root cause analysis. Maintain and manage security reference data to ensure … platform accuracy and compliance. Produce detailed reports following production incidents to support operational continuity. Contribute to automation and scripting initiatives to enhance operational efficiency. 🧠 What You’ll Bring: A degree-level qualification or equivalent experience in a STEM related subject. Strong knowledge of Linux/Unix environments Scripting experience More ❯
Desktop SupportAnalyst/Application SupportAnalyst – Investment Management/Trading Our client is an Investment Management company based in central London and has a requirement for an IT Support Analyst. The IT Support team's primary responsibility is providing premium support for … up for all technology-related client issues and requests. The role would suit a Graduate who has several years commercial experience in an IT support/Desktop Support role. The client is open to candidates who have previous trading environment experience or those wishing to transition into this More ❯
Desktop SupportAnalyst/Application SupportAnalyst – Investment Management/Trading Our client is an Investment Management company based in central London and has a requirement for an IT Support Analyst. The IT Support team's primary responsibility is providing premium support for … up for all technology-related client issues and requests. The role would suit a Graduate who has several years commercial experience in an IT support/Desktop Support role. The client is open to candidates who have previous trading environment experience or those wishing to transition into this More ❯
MarketView SupportAnalyst - MMI, Market Data and ION gateway support experience Major investment bank requires a Senior Marketview SupportAnalyst to join their Fixed Income E-Trading IT area. The successful candidate will play a pivotal role towards L2 support, ongoing maintenance, and project … based ECN on-boarding of electronically traded credit and rates bonds. Responsibilities will include analysis, configuration, 1st and 2nd line support of MarketView in addition to new releases of the product. Candidates will have detailed MarketView, MMI, Market Data and ION gateways support and configuration experience, a solid … at all levels within highly demanding front office environments. Essential skills: ION Trading - Marketview Front Office Fixed Income MMI Unix SQL Gateway configuration MarketView SupportAnalyst - MMI, Market Data and ION gateway support experience More ❯
MarketView SupportAnalyst - MMI, Market Data and ION gateway support experience Major investment bank requires a Senior Marketview SupportAnalyst to join their Fixed Income E-Trading IT area. The successful candidate will play a pivotal role towards L2 support, ongoing maintenance, and project … based ECN on-boarding of electronically traded credit and rates bonds. Responsibilities will include analysis, configuration, 1st and 2nd line support of MarketView in addition to new releases of the product. Candidates will have detailed MarketView, MMI, Market Data and ION gateways support and configuration experience, a solid … at all levels within highly demanding front office environments. Essential skills: ION Trading - Marketview Front Office Fixed Income MMI Unix SQL Gateway configuration MarketView SupportAnalyst - MMI, Market Data and ION gateway support experience More ❯
SupportAnalyst, Portfolio Management System SupportAnalyst, Portfolio Management System Apply locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id R27340 LiquidityBook, a FactSet company, is a leading financial technology firm delivering innovative software solutions to hedge funds, asset … managers, banks, and brokers. We are looking for a bright, motivated, and analytically inclined individual to join our team, providing exceptional client services, technical support, and deployment expertise to our expanding global client base. We are seeking a skilled and detail-oriented SupportAnalyst to join our … team supporting our Portfolio Management System (PMS). The successful candidate will provide technical support, resolve complex issues, and ensure seamless operation of our PMS platform. This role involves collaborating with internal stakeholders, clients, and vendors to deliver exceptional service and maintain high-quality system performance. Key Responsibilities: Technical More ❯
Application SupportAnalyst | Derivatives Trading. Are you an Application SupportAnalyst with a passion for technology and a desire to work in a fast-paced trading environment? A dynamic derivatives trading firm is looking for an Application SupportAnalyst to join their growing team. … technology, gaining hands-on experience with cutting-edge systems and real-time trading platforms. 🛠️ What You’ll Be Doing: Provide first and second-line support for trading applications, ensuring smooth and uninterrupted trading operations. Troubleshoot technical issues across multiple platforms and maintain system performance. Collaborate with developers, traders, and … improve system efficiency. 🔍 What You’ll Bring: A degree in Computer Science , Engineering , or a related technical field 1-2 years of commercial application support experience. Proficiency in Linux , especially command-line tools. Solid understanding of SQL for data querying and analysis. Experience with scripting languages such as Python More ❯
Application SupportAnalyst | Derivatives Trading. Are you an Application SupportAnalyst with a passion for technology and a desire to work in a fast-paced trading environment? A dynamic derivatives trading firm is looking for an Application SupportAnalyst to join their growing team. … technology, gaining hands-on experience with cutting-edge systems and real-time trading platforms. 🛠️ What You’ll Be Doing: Provide first and second-line support for trading applications, ensuring smooth and uninterrupted trading operations. Troubleshoot technical issues across multiple platforms and maintain system performance. Collaborate with developers, traders, and … improve system efficiency. 🔍 What You’ll Bring: A degree in Computer Science , Engineering , or a related technical field 1-2 years of commercial application support experience. Proficiency in Linux , especially command-line tools. Solid understanding of SQL for data querying and analysis. Experience with scripting languages such as Python More ❯
Junior Application SupportAnalyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application SupportAnalyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide … a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application SupportAnalyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning … global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and More ❯
Innovative Systems, one of the world's most trusted providers of data quality and compliance solutions, is looking for an Application SupportAnalyst (Software SupportAnalyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills … over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing As an Application SupportAnalyst, you will use problem-solving, communication, and SQL skills to provide support and issue resolution via email or phone. Your tasks … thinking skills. Excellent English communication skills, both verbal and written, at a native or business level. Willingness to participate in a minimal after-hours support rotation. Nice to have : Knowledge of programming languages such as C, C++, C#, Java, JavaScript, HTML, XML. Experience in fintech or financial services industry. More ❯
Category: IT or Software Desktop Service and Support Level: Experienced (Non-Manager) Term: contract, 3 months Weekly hours: 37.5 Salary: GBP 25 per hour Location: London IT SupportAnalyst - Temporary £25 per hour (inclusive of holiday pay) Hybrid - London office - 3 days per week Are you an … experienced 1st and 2nd Line IT SupportAnalyst? We are recruiting for an IT SupportAnalyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. You will also be involved in project-based work and supporting the … manager in delivering the IT strategy. To apply, you should have a solid technical background, with experience in providing technical support to end-users. You will have experience in managing and maintaining hardware, software, and network infrastructure. Additionally, you will have experience in managing user accounts, configuring laptops, and More ❯
Senior IT SupportAnalyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for an Senior IT SupportAnalyst (Law Firm) to join our London based global law firm on a permanent basis. **Please note this role is onsite 5 days per … week** Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high levels of quality and timely actions, including response, ongoing communications, setting and meeting expectations and resolution, for IS service to the firm. Coordinate and track all Change Forms … relating to new hires, departures, support and name changes. Provide a white glove service to the business and continually strive to improve the service being provided Develop other team members and their knowledge Lead on projects and take responsibility and ownership for various tasks assigned to them by other More ❯
Senior IT SupportAnalyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for an Senior IT SupportAnalyst (Law Firm) to join our London based global law firm on a permanent basis. **Please note this role is onsite 5 days per … week** Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high levels of quality and timely actions, including response, ongoing communications, setting and meeting expectations and resolution, for IS service to the firm. Coordinate and track all Change Forms … relating to new hires, departures, support and name changes. Provide a white glove service to the business and continually strive to improve the service being provided Develop other team members and their knowledge Lead on projects and take responsibility and ownership for various tasks assigned to them by other More ❯
Job Title: Operations SupportAnalyst Employment type: Contract Location: Greater London - Hybrid Salary: Upto £60,000 Operations SupportAnalyst - £60,000 - Hybrid 2-3 days/week in London office We're seeking an experienced Operations SupportAnalyst to join a dynamic team supporting More ❯
Senior SupportAnalyst - Claims Senior SupportAnalyst - Claims Apply locations London - UK time type Full time posted on Posted 30+ Days Ago job requisition id R Looking for a role that will have a meaningful impact on IT? We are looking for an individual to support our wholesale business providing operational support, and maintenance of application services aligned to the team. What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence … manage incidents and requests Agree and clearly communicate business priorities and outcomes to all stakeholders Work on-call with peers on bridge calls to support the major incident and rollout processes Proactively lead initiatives, including problem resolution, change and release activities Support development, and release of project deliverables More ❯
leading institutions, including the three largest US banks and three of the world's five largest investment banks. We're looking for a Product SupportAnalyst to grow our UK support coverage. We are open to talking to both mid and senior level candidates. This role will … report to our Head of Product Support and IT. Cutover Product Support Analysts provide exceptional support ensuring our growing B2B client-base have the best possible experience with Cutover. As a team we're committed to being the customer advocate, resolving technical issues, answering usage questions, and … web/SaaS technologies, a keen investigative mindset, a positive demeanour and a dedication to continual improvement. What will you be doing as Product SupportAnalyst Day-to-day support for our enterprise clients; prioritising requests, resolving technical enquiries, usage questions and keeping customers updated primarily via More ❯
