19 of 19 Permanent Support Analyst Jobs in London

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. ...

User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst … Duties: * Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; * Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York; * Log all calls using ...

television, film, streaming and digital platforms. Due to continued investment and growth, they are expanding their technology offering and keen to appoint an Application Support Analyst. This is a home-based role for a 6-month fixed term contract paying a salary range of £40,000 to £50,000. … experienced Application Support Analyst, you will support across a range of commercial applications. Responsible for tickets, system improvements to improve services. Application Support Analyst: Duties Record & update all support activity to allow effective reporting Document solutions to assist with common issues Identify & recommend enhancements ...

Support Analyst – End User, On-Site Our client is urgently looking for an experienced IT Support Analyst to join their team based in London on a permanent basis. Please note, the role is on-site 5 days per week. You will be tasked with delivering … user support in-person. You will be rewarded with an excellent salary, as well as a benefits package including annual leave, pension scheme, staff trips, modern workspaces and a great time environment! IT Support Analyst – Key Skills: Microsoft 365 Active Directory Windows 11 iPhone & Laptop support ...

/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. This role is ideal for someone … strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues ...

/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. This role is ideal for someone … strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues ...

Senior Infrastructure Support Analyst | London | Hybrid 4 days | Permanent A leading financial services client in London is seeking a Senior Infrastructure Support Analyst talented to join their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with … client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics: VIP & Executive Support Excellence - Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients with exceptional customer service skills. Ability ...

Application Support Analyst - VB.NET EXPERIENCE ESSENTIAL Location: London - Hybrid (4 days onsite) Are you ready to bring your technical expertise into a dynamic, regulated financial services environment? Our client is seeking a highly skilled Application Support Analyst to join their team and play a pivotal role … maintaining, supporting, and enhancing bespoke applications that underpin critical business operations. Key Responsibilities Provide hands-on support for bespoke and custom-built applications hosted on Windows Server environments operating in load-balanced pools . Troubleshoot and maintain services across the logic layer , ensuring optimal performance and minimal downtime. Work ...

Senior Infrastructure Support Analyst London Hybrid 4 days Permanent A leading financial services client in London is seeking a Senior Infrastructure Support Analyst talented to join their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with ...

Support Analyst International Bank based in London Permanent position Salary £32k plus benefits Full time in the office Job Purpose The role supports the smooth running of IT applications and operational environments that serve both internal and external customers. The post holder will assist with monitoring, troubleshooting … learn banking IT systems, operational resilience, and best practices in application support. Main responsibilities will include; Assist with day-to-day monitoring and support of IT applications, ensuring high availability and stability. Log, track and resolve system issues in a timely manner, escalating to senior staff or vendors where ...

Support Analyst International Bank based in London Permanent position Salary £32k plus benefits Full time in the office Job Purpose The role supports the smooth running of IT applications and operational environments that serve both internal and external customers. The post holder will assist with monitoring, troubleshooting … learn banking IT systems, operational resilience, and best practices in application support. Main responsibilities will include; Assist with day-to-day monitoring and support of IT applications, ensuring high availability and stability. Log, track and resolve system issues in a timely manner, escalating to senior staff or vendors where ...

Support & Tactical Operations Analyst Contract | Inside IR35 | £300/day | Hybrid (2–3 days London office required) About the Role We are looking for a highly organised and analytical Support & Tactical Operations Analyst to join a global tech businesses Operations team. This role is perfect … someone who enjoys solving complex customer issues, analysing operational patterns, and working across Support, Product, and Engineering teams to drive improvements. You will be responsible for triaging and investigating customer-impacting issues , identifying root causes, and coordinating with internal teams to ensure issues are resolved quickly and efficiently. Alongside ...

Support & Tactical Operations Analyst Contract | Inside IR35 | £300/day | Hybrid (2–3 days London office required) About the Role We are looking for a highly organised and analytical Support & Tactical Operations Analyst to join a global tech businesses Operations team. This role is perfect … someone who enjoys solving complex customer issues, analysing operational patterns, and working across Support, Product, and Engineering teams to drive improvements. You will be responsible for triaging and investigating customer-impacting issues , identifying root causes, and coordinating with internal teams to ensure issues are resolved quickly and efficiently. Alongside ...

Infrastructure Support Analyst LMS IT Department Salary: £42,159 - £47,071 per annum plus London Allowance £5,560 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with a unique computing environment using Windows, Apple … will join a tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering IT infrastructure and user support services to the LMS community. You will contribute to the development and deployment of backend technologies that underpin the Facility’s operations. Additionally ...

/3rd Line Support Analyst, Windows, Linux, Networking This is a broad and varied role so ideal candidates have 1st to 3rd Line experience with some Network Engineering and whilst not essential previous Application Support and Financial/Banking would be beneficial. A superb opportunity, working … first point of contact troubleshooting hardware and software issues, and completing PC builds and optimisations through to 3rd Line Server/Network Support with the opportunity to work on numerous projects. Essential Skills: Excellent knowledge of Windows Desktop 10/11 Experience with Office 365 Windows Server 2016/ ...

Dynamics AX & PowerApps Support Analyst is required by a London City based international wholesaler paying up to £40k, you will support the UK and international sites and get involved with Dynamics AX rollouts, reporting, support and maintenance for internal users This is an excellent opportunity … Experience training users on the platform - Understanding Purchase Ledger and Sales Ledger information - PowerApps exposure/interest/exposure - A good technical background to support users issues so some experience with Azure and cloud-based servers would be highly advantageous. This is a great opportunity for someone to broaden ...

Connectivity Analyst Contract (6 Months) London/Hybrid Financial Services Client IR35: Inside IR35 Overview A leading financial services client is looking for an experienced FIX Connectivity Analyst to support their Global Markets Electronic Trading Infrastructure team. This is a hands-on contract role focused … onboarding, certification, and production support across multi-asset trading platforms. Key Responsibilities Onboard institutional clients and vendors to FIX trading platforms Configure and certify FIX sessions across UAT and Production Support FIX 4.2/4.4/5.0 message flows Monitor and troubleshoot live FIX sessions (sequence gaps, rejects ...

Connectivity Analyst Contract (6 Months) London/Hybrid Financial Services Client IR35: Inside IR35 Overview A leading financial services client is looking for an experienced FIX Connectivity Analyst to support their Global Markets Electronic Trading Infrastructure team. This is a hands-on contract role focused … onboarding, certification, and production support across multi-asset trading platforms. Key Responsibilities Onboard institutional clients and vendors to FIX trading platforms Configure and certify FIX sessions across UAT and Production Support FIX 4.2/4.4/5.0 message flows Monitor and troubleshoot live FIX sessions (sequence gaps, rejects ...

Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented Field Desktop Support Engineer to join their team to look after there offices in South East London. Key Responsibilities: Active Directory Management: Provide user account management, group policy administration, and support for Active Directory-related issues. Microsoft 365 Entra: Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality. Laptop Builds, Screen Issues, Docking Stations & Configurations: Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers ...