1 to 25 of 38 Permanent Support Analyst Jobs in London

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. ...

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. ...

Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. ...

Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. ...

/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. This role is ideal for someone … strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues ...

Senior Infrastructure Support Analyst | London | Hybrid 4 days | Permanent A leading financial services client in London is seeking a Senior Infrastructure Support Analyst talented to join their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with … client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics: VIP & Executive Support Excellence - Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients with exceptional customer service skills. Ability ...

Application Support Analyst - City Application Support Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities First point of contact for legacy system issues—triaging, updating … resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service ...

Application Support Analyst - City Application Support Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities First point of contact for legacy system issues—triaging, updating … resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role in the development … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

seasoned IT professional who thrives on solving complex technical issues, leading knowledge initiatives, and influencing support excellence across the service desk? ROCK is seeking a Senior Advanced Support Analyst to take ownership of our most challenging support escalations and play a pivotal role in the development … resolution but also on driving operational maturity through knowledge sharing and incident leadership. You'll serve as a key escalation point within the Advanced Support Team (AST), managing high-impact incidents while also acting as a technical liaison for key clients when required. What you will be doing ...

Support Analyst (Contract) Location: London Duration: Initial 6 month, either extended or made full time there after Rate : £250 per day Outside IR35 Our clilent has been a trusted investment partner for over 40 years, powered by a collaborative and innovative team culture. They're now seeking … Support Analyst (Contractor) to join their London office on a hybrid basis (2–3 days per week onsite) . The Role: Build, configure, and deploy laptops & end-user devices Provide Tier 1 & Tier 2 support across hardware, software & networks Support onboarding/offboarding and AV/ ...

Support Analyst (Contract) Location: London Duration: Initial 6 month, either extended or made full time there after Rate : £250 per day Outside IR35 Our clilent has been a trusted investment partner for over 40 years, powered by a collaborative and innovative team culture. They're now seeking … Support Analyst (Contractor) to join their London office on a hybrid basis (2–3 days per week onsite) . The Role: Build, configure, and deploy laptops & end-user devices Provide Tier 1 & Tier 2 support across hardware, software & networks Support onboarding/offboarding and AV/ ...

Desktop Support Analyst – Global Investment Firm Location: London Employment Type: Full-Time About the Role Our client, a leading independent investment management and strategic advisory firm with a global footprint across the US, Europe, and Asia, is seeking a Desktop Support Analyst to join their London … values-driven organization that prioritizes collaboration, innovation, and client service. In this role, you will be the first point of contact for IT support, providing hands-on and remote assistance to colleagues across multiple global offices. You’ll work closely with local and international technology teams to ensure seamless ...

Desktop Support Analyst – Global Investment Firm Location: London Employment Type: Full-Time About the Role Our client, a leading independent investment management and strategic advisory firm with a global footprint across the US, Europe, and Asia, is seeking a Desktop Support Analyst to join their London … values-driven organization that prioritizes collaboration, innovation, and client service. In this role, you will be the first point of contact for IT support, providing hands-on and remote assistance to colleagues across multiple global offices. You’ll work closely with local and international technology teams to ensure seamless ...

Finance Systems Support Analyst Whitehall Resources are currently looking for a SAP Finance Systems Support Analyst. This role will be Inside of IR35, so you will be required to use an FCSA Accredited Umbrella Company. Key Requirements: - To provide first line support for users using … S4HANA Public Cloud Finance System & SAP Analytics Cloud. - To provide occasional cover and support for team member around SAP Supplier Lifecycle Portal & ARIBA. - The Finance Systems Support Analyst, will be responsible for maintaining and supporting the organization's finance systems. - This role involves providing first line support ...

Finance Systems Support Analyst Whitehall Resources are currently looking for a SAP Finance Systems Support Analyst. This role will be Inside of IR35, so you will be required to use an FCSA Accredited Umbrella Company. Key Requirements: - To provide first line support for users using … S4HANA Public Cloud Finance System & SAP Analytics Cloud. - To provide occasional cover and support for team member around SAP Supplier Lifecycle Portal & ARIBA. - The Finance Systems Support Analyst, will be responsible for maintaining and supporting the organization's finance systems. - This role involves providing first line support ...

Senior Infrastructure Support Analyst London Hybrid 4 days Permanent A leading financial services client in London is seeking a Senior Infrastructure Support Analyst talented to join their team. Please see below for key details. Role Overview: Provide expert-level infrastructure and technical support with ...

world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Graduate Application Support Analyst (Day Shift) – London Location: London | Hybrid Kickstart your career in tech with a role that makes a real impact. Why join … Calastone, we’re transforming the way the global investment industry connects. As an Application Support Analyst, you’ll be at the heart of our technology operations—keeping things running smoothly, supporting clients, and helping launch new products that shape the future of finance. What ...

world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Graduate Application Support Analyst (Day Shift) – London Location: London | Hybrid Kickstart your career in tech with a role that makes a real impact. Why join … Calastone, we’re transforming the way the global investment industry connects. As an Application Support Analyst, you’ll be at the heart of our technology operations—keeping things running smoothly, supporting clients, and helping launch new products that shape the future of finance. What ...

Desktop Support Analyst – London (On-site, 5 days a week) We are looking for someone to join the European arm of a leading financial firm , where you would working across several teams; including the trade floor. What You’ll Be Doing You’ll be the face … support, delivering high-quality technical service to a user base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows 10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes ...

Desktop Support Analyst – London (On-site, 5 days a week) We are looking for someone to join the European arm of a leading financial firm , where you would working across several teams; including the trade floor. What You’ll Be Doing You’ll be the face … support, delivering high-quality technical service to a user base of around 350 people - including front-office traders and senior stakeholders. Provide 1st & 2nd line support across Windows 10/11, Office 365, and VDI environments. Troubleshoot hardware, software, and network issues - digging deep to find root causes ...

Support Analyst International Bank based in London Permanent position Salary £32k plus benefits Full time in the office Job Purpose The role supports the smooth running of IT applications and operational environments that serve both internal and external customers. The post holder will assist with monitoring, troubleshooting … learn banking IT systems, operational resilience, and best practices in application support. Main responsibilities will include; Assist with day-to-day monitoring and support of IT applications, ensuring high availability and stability. Log, track and resolve system issues in a timely manner, escalating to senior staff or vendors where ...

Support & Tactical Operations Analyst Contract | Inside IR35 | £300/day | Hybrid (2–3 days London office required) About the Role We are looking for a highly organised and analytical Support & Tactical Operations Analyst to join a global tech businesses Operations team. This role is perfect … someone who enjoys solving complex customer issues, analysing operational patterns, and working across Support, Product, and Engineering teams to drive improvements. You will be responsible for triaging and investigating customer-impacting issues, identifying root causes, and coordinating with internal teams to ensure issues are resolved quickly and efficiently. Alongside ...

fantastic new permanent role for an experienced Service Support Analyst Engineer to join a Global Support and Operations Team. The ideal candidate will have hands-on experience of supporting integration and middleware technologies within complex healthcare environments, particularly the NHS. You will be adept in trouble shooting … integration and enterprise systems across the client base. While a large majority of the clients are healthcare related, there is also an opportunity to support financial and enterprise clients as required. In addition to these responsibilities, you will also provide internal technical support to the existing workforce including ...

fantastic new permanent role for an experienced Service Support Analyst Engineer to join a Global Support and Operations Team. The ideal candidate will have hands-on experience of supporting integration and middleware technologies within complex healthcare environments, particularly the NHS. You will be adept in trouble shooting … integration and enterprise systems across the client base. While a large majority of the clients are healthcare related, there is also an opportunity to support financial and enterprise clients as required. In addition to these responsibilities, you will also provide internal technical support to the existing workforce including ...