1 to 25 of 53 Permanent Support Analyst Jobs in London

D365 F&O Support Analyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – London – Hybrid - Permanent … k plus package Our leading global end user client are actively looking for a D365 F&O Support Analyst to their existing support team. This is a great opportunity to work for a fast-paced and exciting organisation with fantastic opportunities to grow and develop your career within D365. The client is based in London where the … Dynamics Finance and Operations (Accounts Payable, Accounts Receivable, GL, Chart of Accounts, Project Management, Sales/Purchase Orders, System Administration) A proven track record supporting 1st and 2nd line support on D365 Basic understanding off accounting concepts like AR/AP/GL Experience in problem solving, analysis and support – working autonomously or within a team Background in More ❯

IT Support Analyst/2nd Line Support Analyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm … and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations, printers, and peripheral devices Perform routine hardware maintenance and troubleshooting Support technology setups in meeting rooms, including video conferencing and presentations Assist with software installations, upgrades, and user training Collaborate with local tech teams on installations, rollouts, and small projects … Key Experience & Skills: Proven experience in technology/user support roles Strong knowledge of Windows OS, Microsoft 365 (Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information More ❯

Kronos Support Analyst Based out of any UK office - Hybrid work set up 45,000 - 56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office on a very much hybrid work set up who are looking to employ an experienced and … well-rounded Kronos Support Analyst on a 1-year FTC. The successful candidate will be based within the Support Functions team, acting as the technical lead for the migration of Kronos Workforce Central (on premise, Time & Attendance solution) to UKG's SaaS solution, UKG Pro Workforce Management. Additionally, the role will be incorporated by providing BAU support for the existing Kronos Workforce Central solution deployed across the business. Traveling to sites may be required to provide first and second line support, administration, and training. Benefits Salary: 45,000 - 56,700 per annum 25 day's holidays Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯

Cash Equities Trading/Application Support Analyst Working with a leading Financial Client based in London to secure for them a permanent Cash Equity Trading/Application Support Analyst. The role sits within execution services which manages the banks trading platform, Algo Trading and middle office applications. DMA/DSA Trading, Derivatives trading platform. Algo trading platform … around vendor systems such as Fidessa/Raptor/TMS. Location – London Salary - c£100,000 + Bonus + Bens Key skills: Experience working as a Cash Equities Trading Support Analyst FIX SQL Windows Linux Fidessa or Raptor or TMS or similar Desirable SQL Java Python Responsibilities: Support as part of a global technical team which covers … Front office, Middle office users of the investment banking division on cash equities and derivatives. Level 1 and Level 2 support of applications Monitoring of production systems End user requests Escalation of incidents to development team, tech enhancements Please apply now for immediate consideration and further details. Keywords: Cash Equity trading platform support, Cash Equities Support Analyst More ❯

Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell … side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation More ❯

End User Support Analyst UST are looking for a permanent End User Support Analyst to support one of our flag ship clients in West Sussex. Location Chichester Full time 5 days in the office About the role The successful candidate will have hands-on onsite support for our office, ensuring end-user device uptime … standards. Key Responsibilities Install, configure, and maintain IT devices (laptops, desktops, printers, mobile devices, Teams Rooms, AV systems, Wi-Fi APs). Troubleshoot hardware, OS, and application-related issues. Support M365 suite (Outlook, Teams, OneDrive, SharePoint) and related productivity tools. Perform IMAC/D (Installs, Moves, Adds, Changes/Deletions) and break-fix support. Deliver onboarding/offboarding support for end users. Provide VIP and executive support ensuring confidentiality and responsiveness. Support VDI environments (AWS Workspaces, Azure Virtual Desktop). Apply OS updates, security patches, and manage endpoint vulnerability remediation. Assist in software packaging and deployments. Support network connectivity, Wi-Fi troubleshooting, and conference room technology. Technical Skills Strong Windows/macOS troubleshooting skills. Familiar More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, London, Mainly Remote Application Support Analyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

Senior Technology support Analyst - London Purpose of role Reporting to the Head of IT, Senior Technology Support Analyst will provide technical support to all staff at London & Partners including our international offices. This role will provide business as usual laptop/user support on 1st, 2nd line issues and requests. To be a specialist … in cloud systems matters, including security and automation, licencing, Virtual networks. Provide a Pro-active approach to support and engaging with users. Assist with Project work as required. Out of hours cover will be required on occasions to support international users and internal events. Key Tasks 1. Cloud and Infrastructure Engineering (3rd Line Expertise) Azure & M365 Specialism: Serve … internal security policies. Identity and Access: Manage the full lifecycle of user accounts within MS Entra ID ensuring compliance with least privilege principles . Data Governance: Execute tasks to support the organisation's data governance and lifecycle policies, including audit logging and access reviews (leveraging tools like Purview is a bonus). System Hardening: Take an active, continuous approach More ❯

Application Support Analyst – Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.We’re looking for … a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you’ll troubleshoot issues, coordinate releases, and … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯

Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have an … exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is for our … Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business. Main Responsibilities: Professionally handle incoming support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate issues to More ❯

Senior Infrastructure Support Analyst Location: London | Hybrid: 3 days | Permanent Salary: Competitive with excellent bonus and benefits McCabe & Barton are partnering with a leading financial services client in London who is seeking a Senior Infrastructure Support Analyst to join their talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus … on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations … under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices More ❯

IT Support Analyst Up to 34,000 per annum + benefits West London - Full Time, On Site A premier league football club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity to work in … a dynamic environment supporting both hospitality and business operations. You'll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware and software issues … across Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years' experience in a support role. Experience with Windows 11 Familiarity with Office 365 administration More ❯

IT Support Analyst - Hospitality Up to £34,000 per annum + benefits West London – Full Time, On Site We are representing a premier sports club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity … to work in a dynamic environment supporting both hospitality and business operations. You’ll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware … and software issues across Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years’ experience in a support role. Experience with Windows 11 Familiarity with More ❯

Application Support Analyst -Compliance Systems Based in London - 2/3 days in office Up to £50,000 (depending on experience) Outstanding Excel Skills, ServiceNow and SQL Junior to Mid-Level A well-established organisation is looking for an IT Support Analyst to join their Compliance team. This is a fantastic opportunity for someone with strong … technical skills and a proactive attitude to support key business systems and contribute to operational success in a collaborative environment. Key Responsibilities Provide 2nd line support for compliance-specific applications, ensuring smooth operation and timely issue resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain … system configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues, and configuration changes. Assist the Compliance team with compiling reports and statistics using Excel and Power BI . Key Skills More ❯

Application Support Analyst - Hybrid Role - London - Trading - £60,000 - £70,000 Harrington Starr is proud to partner with a leading Trading firm in London, offering an exciting opportunity for an Application Support Analyst to join their dynamic support team. This role is ideal for a support professional with strong technical and business acumen, excellent More ❯

IT Support Analyst London, NW1 35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of … customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods More ❯

IT Support Analyst London, NW1 £35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of … customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods More ❯

Application Support Analyst - City - 6 months contract - Inside IR35 Application Support Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities First point of contact for legacy system issues—triaging, updating, and resolving support tickets … and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. More ❯

Application Support Analyst – Join a Leading Software Solutions Provider Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product/Application Support Analyst to join our growing team, supporting innovative applications used across the insurance and financial services sectors. As the first point of contact for … our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless service experience. This is a hands-on position where you’ll combine technical expertise with strong communication and relationship skills to deliver outstanding results. What you’ll be doing: Managing incidents from start to finish, ensuring SLAs … re looking for: Strong customer focus and communication skills Experience with Service Desk tools (e.g., Jira Service Desk) SQL or database scripting skills (preferred) Knowledge of ITIL framework and support processes Detail-oriented, proactive, and able to manage multiple priorities Experience in the insurance or Lloyd’s market (advantageous but not essential) Why join us? You’ll be part More ❯

Kapiti/Equation Support Analyst - 12 month FTC - 3 Days in London/2 Days WFH Job Purpose: Responsible for providing business and technology support for core applications. Key Responsibilities: Core Responsibilities: Provide technical support for production applications (eg, Kapiti/GMM/OFAC). Ensure application availability, reliability, and stability. Own and resolve production issues … promptly using appropriate methodologies. Liaise with users, internal tech teams, and vendors to resolve issues. Maintain support documentation and operations manuals, including disaster recovery (DR). Adhere to change management and compliance procedures. Participate in after-hours on-call support and reduce repeat issues. Assist with capacity planning and new software deployments. Ensure DR/BCP procedures are … implemented and validated. Manage system maintenance and proactively handle incidents (eg, via ServiceNOW). Identify opportunities for automation and system improvements. Project Responsibilities: Ensure smooth transition of projects into support with proper handover and documentation. Additional Responsibilities: Promote knowledge sharing across applications. Manage vendor relationships and escalate issues as needed. Collaborate with the Service Desk on reporting and monitoring. More ❯

Great opportunity available for an IT Support Analyst to join an award-winning Luxury Tour Operator in London, this role is to provide assistance to all IT users. The role as an IT Support Analyst is available on a hybrid basis. The purpose of this role is to be part of a proactive team of support … problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Prioritise and schedule problems. Escalate problems when unable to resolve to senior support staff and/or third-party suppliers. Perform post-resolution follow-ups to help with requests. Apply diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and More ❯

IT Infrastructure Support Analyst Up to £47,000 | 12-Month Fixed Term Contract | 3 Days Onsite We’re supporting our client in the search for an experienced IT Infrastructure Support Analyst to join their Business Change and Infrastructure team on a 12-month fixed term basis. This is an exciting opportunity to play a key role … in a major IT transformation project, providing technical expertise and hands-on support across infrastructure, servers, and cloud environments. You’ll work closely with external service providers and international technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to Active Directory, Windows … Ensure compliance with IT policies, procedures, and security requirements. Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience with incident and problem management. ITIL V3 Foundation qualification (or equivalent). Excellent communication, organisational, and troubleshooting skills. Ability to work collaboratively across teams and manage More ❯

IT Infrastructure Support Analyst Up to £47,000 | 12-Month Fixed Term Contract | 3 Days Onsite We’re supporting our client in the search for an experienced IT Infrastructure Support Analyst to join their Business Change and Infrastructure team on a 12-month fixed term basis. This is an exciting opportunity to play a key role … in a major IT transformation project, providing technical expertise and hands-on support across infrastructure, servers, and cloud environments. You’ll work closely with external service providers and international technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to Active Directory, Windows … Ensure compliance with IT policies, procedures, and security requirements. Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience with incident and problem management. ITIL V3 Foundation qualification (or equivalent). Excellent communication, organisational, and troubleshooting skills. Ability to work collaboratively across teams and manage More ❯

Finance Applications Support Analyst Elite 3E (billing) or Aderant Expert, SQL, ITSM - Global This is an excellent opportunity to join a renowned global company and a leading brand in the legal sector's 'magic circle.' Following a recent merger, the organization is undergoing significant transformation, including unifying its finance applications and data. The Finance Systems Support Team … is responsible for supporting core time & billing systems (Elite 3E), as well as ERP, expenses, and tax applications. They are seeking an experienced Senior Support Analyst with strong Elite 3E billing knowledge to join their global team. Youll need the following skills and experience: Significant application support experience with Elite 3E or Aderant Expert Deep technical expertise More ❯