City of London, London, United Kingdom Hybrid / WFH Options
Gem Partnership
Senior Application SupportSpecialist - Finance Systems Package: £75,000 - £90,000 + 10% bonus + 9% Pension Contribution + Private Medical Location: London (hybrid working) My client is a rapidly growing FTSE250 international organisation offering a range of solutions to the global Professional Services sector. They are seeking a Senior Application SupportSpecialist - Finance Systems to … lead the support, enhancement, and optimisation of their finance systems as part of the Application Support function, with primary focus on Sage Intacct and Concur. The Role Serve as the technical and functional expert for their financial applications within a collaborative team environment, ensuring system reliability, process efficiency, and regulatory compliance whilst supporting business growth and operational excellence … Working closely with the Application Support team, Finance stakeholders, and Software Engineering team, you will bridge the gap between business requirements and technical implementation, driving continuous improvement of their financial technology capabilities within their Microsoft-centric, Azure-native environment Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions Proactively identify More ❯
The Role uMotif's Customer Support team is looking for a UK based SupportSpecialist who would be responsible for supporting customers during core UK business hours.The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this … role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts,investigating and solving technical issues and supporting your team and the wider business … to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you More ❯
IP SupportSpecialist – London A leading IP firm is seeking an experienced IP SupportSpecialist to join its busy and growing IT & Engineeringgroup based in Cambridge. This firm is known for its collaborative culture, strong values and progressive approach, offering a fantastic opportunity to develop your career in a supportive and dynamic environment.You will play a … EP and international) Handling WIP charges and overseeing monthly billing, including e-billing platforms Maintaining document accuracy and data integrity within internal systems Liaising with attorneys and clients to support matter progression Assisting with file opening, case monitoring and general IP administrative tasks Requirements: Previous experience in a patent support or formalities role, ideally within a professional services More ❯
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
london (city of london), south east england, united kingdom
Russell Tobin
IT SupportSpecialist 📍 Onsite – Central London 📅 12-Month Contract Salary - £19.50 per hour PAYE Our client is one of the world’s leading technology companies, transforming how people connect, communicate, and share through innovative digital platforms. Role Overview We are seeking an IT SupportSpecialist to provide hands-on technical assistance to users, ensuring smooth operation More ❯
Job Title: Ecommerce Marketplace Integration & SupportSpecialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & SupportSpecialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯
Job Title: Ecommerce Marketplace Integration & SupportSpecialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & SupportSpecialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯
london (ilford), south east england, united kingdom
XFORT
Job Title: Ecommerce Marketplace Integration & SupportSpecialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & SupportSpecialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯
Job Title: Ecommerce Marketplace Integration & SupportSpecialist Background: Maher Limited is a fast-growing business that sells its XFORT brand of door and window hardware, primarily through Amazon (UK and Europe), with a growing presence on other e-commerce platforms. With anticipated sales exceeding £6.5m this financial year, Maher Limited has become a recognised player in the hardware … s right, sharing knowledge, and finding better ways to serve our customers and grow our brand. Job Description: We are seeking a hands-on, tech-savvy Ecommerce Marketplace Integration & SupportSpecialist to join our ecommerce operations team. This role is responsible for ensuring accurate product listing uploads, smooth integration across sales channels, and proactive resolution of marketplace issues. … analytics tools to monitor performance and detect listing or sync issues. Troubleshoot listing errors, investigate upload failures, and take corrective action in collaboration with marketplace support. Open and manage support cases with sales channels (e.g., Amazon, eBay) to resolve technical or listing issues. Maintain accurate product and inventory data using Microsoft Excel and other internal tools. Support the More ❯
Join a dynamic team at a leading global technology company as a Distribution Channel SupportSpecialist! You will play a pivotal role in empowering the distribution sales channel, providing data-driven insights that fuel strategic decision-making and drive business growth. By developing and implementing comprehensive reporting solutions, you'll directly impact the success of the channel partners … and contribute to the overall performance of the distribution business. As a Distribution Channel SupportSpecialist, you will: Identify and acquire essential data sources, both internal and external, to ensure comprehensive data coverage for tracking distribution business performance. Develop, implement, and maintain reports that offer actionable insights to the distribution channel team on a recurring and ad-hoc … they influence the world around us. Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence. More ❯
user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. Role Overview We are seeking a skilled and client-focused Technical SupportSpecialist to manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role also involves supporting … client account management to ensure a seamless service experience. Key Responsibilities Manage the company's IT infrastructure . Provide technical IT support to clients. Support with the installation and deployment of software as well as any permanent or temporary company hardware provided to clients. Assist with client account management to ensure smooth operations and strong client relationships. Bachelor … s degree in IT, Computer Science, or related field (or equivalent experience). 2-4 years of experience in IT support, technical support, or systems administration . Strong troubleshooting and problem-solving skills. Hands-on experience with software installation, hardware setup, and system maintenance . Excellent communication skills with the ability to explain technical concepts to non-technical More ❯
We are looking for a Business SupportSpecialist who will work with our business support team, specifically supporting our core business systems. This role will include some coding, utilization, and understanding of AI best practices. However, the core responsibility will be supporting the wider business with Business Central queries and tickets. Must-haves: Experience in coding and … Ability to explain complex issues in an easy-to-understand way. Ability to work within a team. Nice to have: Experience with Business Central 2.6 in a development or support role. Any Microsoft or coding certifications or equivalents. 2+ years in IT support or business support roles. Relevant certification and training will be provided to successful candidates. More ❯
What we are looking for The Post Production SupportSpecialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with … Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management … and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections More ❯
industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer SupportSpecialist with strong people skills to help us achieve our goal. As the first point of contact for existing customers, you will play an integral role in our … patient, and honest support. Your contribution will make a meaningful impact on our customers' lives, ensuring their success and satisfaction with our software. If you are passionate about customer support and have a strong interest in technology, we would love to hear from you. Join us in our mission to make a difference in the lives of tradespeople! On … a typical day you will; Answer inbound support queries via Zendesk, email, live chat and phone Work closely alongside our Sales and Customer Success teams to provide support assistance when required to help our trialists get over the line and to help onboard new customers. Assist our development team in finding bugs and other product related issues. Work More ❯
is powered by a world-class team with hubs in New York, London, and Lisbon. We'regrowingandwe'recurrentlylookingforaProductSupportSpecialisttojoinus! About the role We're seeking an experienced and enthusiastic Product SupportSpecialist to join our growing global team. As part of the Reachdesk Product Support team, you'll be communicating directly with B2B customers and vendors to answer … priorities, and roadmap based on your frontline knowledge of customer needs. Last but not least, you'll have a unique opportunity to make an impact on a growing Product Support team! KeyResponsibilitiesinclude: Communicating directly with users and vendors to answer product questions and address issues through email, chat, and video conferencing. Providing consultative service by identifying customer goals, directing … all responsibilities are met while consistently achieving the weekly goal for resolved tickets. Writing and improving Reachdesk's help documentation. Assisting in the development of best practices for handling support requests. Identifying and tracking customer feedback to better advocate on behalf of our users. Acting as a liaison between customers and the Product/Engineering teams to resolve product More ❯
by Deloitte's Fast 500 , Linkedin's Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees! About the Role As a Customer SupportSpecialist, UK, you will be the first-responder for Attentive's customers in the UK and globally, troubleshooting and resolving technical issues, and helping to reduce and remove … friction between our customers and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry. This role requires a special combination of high-level professional communication skills, the ability to analyze, troubleshoot, and resolve complex technical issues, and the leadership acumen needed to help us … establish the Attentive Support program in the UK region. You are a resident expert on all facets of our platform and the broader ecommerce industry, and work cross-functionally with marketing, sales, product, and design to bridge the gap between product and customers. Your core responsibility will be communicating with Attentive customers via email and live chat to provide More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Aker Systems Limited
means you must be a UK national or have resided in the UK for at least 5 years. This is a remote role with flexible working. The Associate Business SupportSpecialist will work within the Business Support Team within our busy Customer Delivery Department providing day-to-day administrative and operational support to the department. Duties … dependencies found within the Customer Office Collaborating with different teams to identify and implement process improvements Answering ad hoc queries from across the business Additional tasks as required to support the Customer Office function Core Competencies: Previous experience working for an IT services business a plus Good knowledge of the Office 365 suite, with proficiency in MS Excel in More ❯
Exciting opportunity to work with a Big4 Tech Company as a SupportSpecialist, based in London! 8 months contract London, UK (5 days onsite) Support the expansion and operational excellence of the program by identifying, vetting, and onboarding partners while ensuring seamless integration with existing delivery infrastructure. Ongoing management of the partner. Key Responsibilities: * Identify and evaluate … program standards * Lead the onboarding process, coordinating with partner teams to establish necessary infrastructure and systems * Manage documentation and compliance requirements for new partner setup * Provide ongoing partner management support, serving as the primary point of contact for operational issues * Monitor partner performance metrics and implement improvements as needed * Troubleshoot operational challenges and develop solutions to enhance program efficiency More ❯
Exciting opportunity to work with a Big4 Tech Company as a SupportSpecialist, based in London! 8 months contract London, UK (5 days onsite) Support the expansion and operational excellence of the program by identifying, vetting, and onboarding partners while ensuring seamless integration with existing delivery infrastructure. Ongoing management of the partner. Key Responsibilities: * Identify and evaluate … program standards * Lead the onboarding process, coordinating with partner teams to establish necessary infrastructure and systems * Manage documentation and compliance requirements for new partner setup * Provide ongoing partner management support, serving as the primary point of contact for operational issues * Monitor partner performance metrics and implement improvements as needed * Troubleshoot operational challenges and develop solutions to enhance program efficiency More ❯
Exciting opportunity to work with a Big4 Tech Company as a SupportSpecialist, based in London! 8 months contract London, UK (5 days onsite) Support the expansion and operational excellence of the program by identifying, vetting, and onboarding partners while ensuring seamless integration with existing delivery infrastructure. Ongoing management of the partner. Key Responsibilities: * Identify and evaluate … program standards * Lead the onboarding process, coordinating with partner teams to establish necessary infrastructure and systems * Manage documentation and compliance requirements for new partner setup * Provide ongoing partner management support, serving as the primary point of contact for operational issues * Monitor partner performance metrics and implement improvements as needed * Troubleshoot operational challenges and develop solutions to enhance program efficiency More ❯
london (city of london), south east england, united kingdom
Morgan McKinley
Exciting opportunity to work with a Big4 Tech Company as a SupportSpecialist, based in London! 8 months contract London, UK (5 days onsite) Support the expansion and operational excellence of the program by identifying, vetting, and onboarding partners while ensuring seamless integration with existing delivery infrastructure. Ongoing management of the partner. Key Responsibilities: * Identify and evaluate … program standards * Lead the onboarding process, coordinating with partner teams to establish necessary infrastructure and systems * Manage documentation and compliance requirements for new partner setup * Provide ongoing partner management support, serving as the primary point of contact for operational issues * Monitor partner performance metrics and implement improvements as needed * Troubleshoot operational challenges and develop solutions to enhance program efficiency More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Computappoint
Finance Systems Application Support Analyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application support analyst will have the opportunity to liaise with the Finance Director to help shape and … processes. Our client is seeking a talented finan https://userfiles/Computappoint/WebContent/1.Perm%20Advert%20branding.png created=25-02-13-09-27-50 ce application support analyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with … Providing technical support for their financial systems, specifically Sage Intacct and Concur, ensuring all relevant features are leveraged to ensure business success Working with senior stakeholders to help shape the roadmap of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous More ❯
away from reservations, this role is perfect for a Business Travel Consultant with great GDS knowledge who has a passion for technology and wants to share their knowledge and support with clients and in-house staff. The position of Travel Technology Support is one in which you’ll be delivering 1st level technical support to both your … things travel and technology, you’ll be natural problem solver and have an ability to relate to and explain resolutions to users of the systems. As a Travel Technology Support Consultant, your role will include: Being the first point of contact for internal technical queries and either solving the issue yourself or escalating to the relevant team Setting up … and testing systems Working with a multitude of systems including Galileo, Amadeus, Atriis and more Working to deadlines to resolve issues and handle queries efficiently Providing navigational support for online booking systems Working with both external clients of the company and staff - including new starters to the company and longer term employee’s Supporting staff with scripting, updating travel More ❯