Senior Desktop SupportSpecialist page is loaded Senior Desktop Support Specialistremote type: On-sitelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R66 Role Overview: Senior Desktop SupportSpecialist (London, UK - Onsite) If you're an experienced Desktop Supportspecialist seeking a role where your technical expertise and outstanding … customer service skills can make a real impact, this opportunity could be for you! The Senior Desktop SupportSpecialist will act as an escalation point for the Desktop Support team members and must possess an advanced technical background to resolve all in-scope support services, including break-fix, deskside support, telecom support, new system … installation and VIP support. The Senior Desktop SupportSpecialist will be assigned a daily senior shift which they will be responsible for monitoring the ticket queue with the Service Desk to ensure that there are no SLA breeches and that our support meets or exceeds defined professional quality standards.At Cornerstone Research, you will be part of a More ❯
Technology SupportSpecialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology SupportSpecialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology SupportSpecialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology SupportSpecialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯
Technology SupportSpecialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology SupportSpecialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology SupportSpecialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology SupportSpecialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯
london (city of london), south east england, united kingdom
Larbey Evans
Technology SupportSpecialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology SupportSpecialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology SupportSpecialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology SupportSpecialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
Senior Specialist IM Support | £85K | London | Financial Services Overview A leading global business is seeking a Senior IM SupportSpecialist to lead the support function for a complex Marketing IM software estate.This leadership role combines hands-on technical expertise with strategic oversight, giving you the opportunity to shape support services, partner with business stakeholders … and ensure the delivery of resilient technology solutions across trading, marketing, and operational processes. Responsibilities Lead and mentor the IM Marketing Support team. Define and implement support strategy, policies, and processes. Manage ticketing, escalations, and vendor relationships. Collaborate on deployments, enhancements, and service introduction. Drive proactive monitoring, compliance, and continuous improvement. Partner with business stakeholders to align technology … with goals. Skills & Experience 5+ years’ experience in IM/software support. Proven experience leading technical support teams. Strong background in trading, risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools (DevOps, JIRA, ServiceNow). Skilled in building, documenting, and improving More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hunter Dunning
A Digital Design BIM SupportSpecialist job is now available to join a leading practice in London. This senior position sits within the digital delivery team and will provide both technical expertise and strategic guidance to ensure excellence across a wide and complex portfolio of projects. The role is focused entirely on supporting project teams in their use … the Year 2022 and ranked as a World Architecture Top 100 practice, this consultancy offers a rewarding and supportive environment for career growth. Role & Responsibilities Provide day to day specialistsupport to project teams using Revit, AutoCAD, Autodesk Construction Cloud, CDE solutions, Atvero and related digital platforms Lead digital coordination by running clash avoidance workshops, carrying out model … and internal quality standards. Required Skills & Experience Architectural background with a strong interest in digital design and delivery A minimum of ten years' experience working in BIM or digital support roles within the architectural sector and all candidates must have relevant UK experience Advanced knowledge of Revit, AutoCAD, Autodesk Construction Cloud and associated software Proven experience of applying BS More ❯
Technology SupportSpecialist London | Full-time | Hybrid We're working with a US law firm seeking a Technology SupportSpecialist to join their London office. This is a hands-on role supporting hardware, software, mobile devices and AV systems. This role is ideal for someone who enjoys solving problems, working closely with users, and keeping things … running smoothly. The Role Reporting to the Senior Manager, you'll be the go-to person for deskside support, troubleshooting, and tech setup across the London office. You'll also work with colleagues across Europe, including occasional travel to Paris, and play a key role in maintaining video conferencing systems, managing inventory, and supporting mobile and remote setups. Key … Responsibilities Respond to support requests via phone, email and ticketing system, logging all actions taken Provide deskside support for hardware, software and mobile devices Set up and relocate desks, workstations and phones using Cisco tools Maintain and troubleshoot AV and video conferencing systems (Zoom, WebEx, Teams) Manage inventory, replacing equipment as needed Diagnose technical issues and escalate where More ❯
Product SupportSpecialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product SupportSpecialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯
Product SupportSpecialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product SupportSpecialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯
Join Our client as an IT Support Specialist. Are you passionate about technology and eager to help others? Do you thrive in a dynamic environment where your skills can truly make a difference? If so, we have the perfect opportunity for you. Our client, a forward-thinking market research consultancy, is on the lookout for an enthusiastic IT SupportSpecialist to join their team. What You'll Do: As an IT SupportSpecialist, you will be the backbone of the UK tech operations, ensuring that systems run smoothly and efficiently. Your role will include: Providing top-notch technical support to staff, assisting with hardware and software issues Troubleshooting and resolving IT-related problems in … creating user guides for better team understanding What We're Looking For: Our client is seeking a proactive and tech-savvy individual who has: A solid background in IT support or related fields Excellent problem-solving skills and a knack for troubleshooting Strong communication skills to effectively assist and collaborate with team members Knowledge of network systems, hardware, and More ❯
Barron McCann are excited to be recruiting for a Field SupportSpecialist in the Enfield (North London Area). Barron McCann have created 8 new Field SupportSpecialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯
Barron McCann are excited to be recruiting for a Field SupportSpecialist in the Enfield (North London Area). Barron McCann have created 8 new Field SupportSpecialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯
Enfield, Enfield Town, Greater London, United Kingdom
Precept Recruit
Barron McCann are excited to be recruiting for a Field SupportSpecialist in the Enfield (North London Area). Barron McCann have created 8 new Field SupportSpecialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯
Are you an experienced MAC SupportSpecialist who thrives in a fast-paced, client-focused IT services environment? Our client — a leading IT solutions and managed services provider based in London — is seeking a talented Apple specialist to deliver exceptional support to their diverse portfolio of clients. Key Responsibilities Provide 1st and 2nd line support … configure, and maintain devices using Mobile Device Management (MDM) tools such as Jamf , Addigy, Kandji , or Mosyle . Diagnose and resolve hardware, software, and networking issues efficiently and professionally. Support system deployments, upgrades, and integrations within mixed Apple/Windows environments. Deliver outstanding customer service — both remotely and onsite — with a focus on building long-term client relationships. Collaborate … with internal teams to ensure service levels and client expectations are consistently exceeded. Skills & Experience Proven experience supporting Apple environments within an IT support or managed services setting. Apple certifications (e.g. ACSP, ACiT, or similar) highly desirable. Strong understanding of Device Management and deployment workflows. Excellent communication and client-facing skills , with the ability to explain technical issues clearly More ❯
Application Support Analyst – Insurance Systems (London Market) 📍London (Hybrid) | 💼 Permanent | 💰 Competitive Salary + Benefits Are you ready to make a real impact in the insurance technology space? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation. We’re looking … for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you’ll troubleshoot issues, coordinate releases … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯
Application Support Analyst – Insurance Systems (London Market) 📍London (Hybrid) | 💼 Permanent | 💰 Competitive Salary + Benefits Are you ready to make a real impact in the insurance technology space? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation. We’re looking … for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you’ll troubleshoot issues, coordinate releases … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯
Application Support Analyst – Insurance Systems (London Market) 📍London (Hybrid) | 💼 Permanent | 💰 Competitive Salary + Benefits Are you ready to make a real impact in the insurance technology space? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation. We’re looking … for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you’ll troubleshoot issues, coordinate releases … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯
london (city of london), south east england, united kingdom
Arthur Recruitment
Application Support Analyst – Insurance Systems (London Market) 📍London (Hybrid) | 💼 Permanent | 💰 Competitive Salary + Benefits Are you ready to make a real impact in the insurance technology space? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation. We’re looking … for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you’ll troubleshoot issues, coordinate releases … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯