13 of 13 Permanent Support Specialist Jobs in London

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a … clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency. * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. … how-to notes, and reference materials that help marketing teams work confidently and independently. * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features. * Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into More ❯

This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones. Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a … clear view of data, audiences, and platform behaviour. This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.* Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. … how-to notes, and reference materials that help marketing teams work confidently and independently.* Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.* Support global adoption of emerging CRM practices, tools, and platform updates. Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into More ❯

IT Support Specialist – Join a Fast-Growing Retail Tech Team! Location: Head Office (London) + travel to Stores in Central and West London (fully paid for). Working Hours: Monday–Friday, 10:00am–6:30pm (Head Office) Additional Support: Remote support required until 9:00pm Mon–Fri and across weekends Salary: £50,000–£60,000 + … you thrive in dynamic environments and love supporting both hardware and software across multiple locations? If so, we want you on our team! We’re looking for an IT Support Specialist to join our vibrant and growing client's retail business, supporting 12 supermarket locations and their London Head Office . This is a fantastic opportunity to play … LAN, and Wi-Fi across all sites Configure firewalls, routers, switches, and secure VPN/SD-WAN connections Oversee hardware installations (POS, PCs, printers, CCTV, etc.) Retail Systems & POS Support and update POS/payment terminal software Ensure seamless data sync between stores and head office Troubleshoot till and payment issues for store staff Software & Cloud Systems Manage ERP More ❯

2nd Line Helpdesk Support Specialist Location: Onsite – London, Victoria Salary: £40,000 per annum Start Date: ASAP Employer: Global Leading IT Consultancy About the Role Chapman Tate is seeking a skilled and customer-focused 2nd Line Helpdesk Support Specialist to join a prestigious global consultancy working onsite across London and Guildford. This is an excellent opportunity … for an experienced IT support professional who thrives in fast-paced environments and is confident supporting diverse users within a consultancy-driven setting. You will act as a key escalation point for technical issues, ensuring high-quality support, timely resolution, and exceptional communication always. Key Responsibilities Provide 2nd line technical support for onsite users, escalating complex issues … where required. Install, configure, and maintain hardware, software, and systems. Troubleshoot and support internet protocol–related issues. Support database applications and diagnose application-related errors. Manage tickets and ensure issues are resolved within agreed SLAs. Deliver a high standard of customer service, ensuring clear communication and professional handling of all queries. Collaborate with wider IT teams across the More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service … provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

based in London, with a team of doctors, researchers, developers and data scientists that bring together software engineering, machine learning expertise and medical experience to build clinical algorithms to support primary care clinicians. The team is dedicated to creating digital health software to deliver Population Health interventions individualized to patients. This involves the continuous scanning of the entire health … work with over 250 primary care practices covering 2.5 million patients. The Role We are looking for an experienced GP Practice Manager to join our team as a Practice Support Specialist; to ensure our clients achieve the best possible outcomes with our software. If you meet the following criteria, we want to hear from you: A solid understanding … skills Enthusiasm for technology in primary care The ideal candidate will bring a strategic mindset, operational expertise, and a commitment to fostering great customer relationships. We are looking Practice Support Specialist to ensure our clients achieve the best possible outcomes with our software. If you understand the workings of GP practices and have exceptional people skills, we want More ❯

Are you an experienced MAC Support Specialist who thrives in a fast-paced, client-focused IT services environment? Our client — a leading IT solutions and managed services provider based in London — is seeking a talented Apple specialist to deliver exceptional support to their diverse portfolio of clients. Key Responsibilities Provide 1st and 2nd line support … configure, and maintain devices using Mobile Device Management (MDM) tools such as Jamf , Addigy,Kandji , or Mosyle . Diagnose and resolve hardware, software, and networking issues efficiently and professionally. Support system deployments, upgrades, and integrations within mixed Apple/Windows environments. Deliver outstanding customer service — both remotely and onsite — with a focus on building long-term client relationships. Collaborate … with internal teams to ensure service levels and client expectations are consistently exceeded. Skills & Experience Proven experience supporting Apple environments within an IT support or managed services setting. Apple certifications (e.g. ACSP, ACiT, or similar) highly desirable. Strong understanding of Device Management and deployment workflows. Excellent communication and client-facing skills , with the ability to explain technical issues clearly More ❯

industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us achieve our goal. As the first point of contact for existing customers, you will play an integral role in our … patient, and honest support. Your contribution will make a meaningful impact on our customers' lives, ensuring their success and satisfaction with our software. If you are passionate about customer support and have a strong interest in technology, we would love to hear from you. Join us in our mission to make a difference in the lives of tradespeople On … a typical day you will; Answer inbound support queries via Zendesk, email, live chat and phone Work closely alongside our Sales and Customer Success teams to provide support assistance when required to help our trialists get over the line and to help onboard new customers. Assist our development team in finding bugs and other product related issues. Work More ❯

mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward. As a Senior IT Support Specialist in the Strava group IT, you'll be on the front lines of our technical operations, ensuring a smooth and empowering technology experience for our employees in … model that translates to more than half of your time on-site in our London office — three days per week. What You'll Do: In this role, you will: Support Onboarding & Offboarding Ensure new hires are set up for success by provisioning hardware, software, tools, and access from day one. Partner with People Operations to offboard employees and handle … the secure return of assets and access revocation. Technical Support Troubleshoot and resolve hardware, software, and connectivity issues quickly and effectively. Respond to help desk requests and manage tickets with a high level of professionalism and urgency. Assist with account and password resets, access requests, and day-to-day support inquiries. Process Documentation Accurately log support activities More ❯

be typical. We believe in challenging the status quo. We encourage our teammates to make their jobs their own. Due to further expansion, we are seeking an Technical Application Support Specialist to help us to continue to dominate one of the most buoyant, fastest-growing industries, that is changing the world and the speed at which we receive … items. The successful candidate will join the team providing support to our clients on escalated technical issues including problems relating to software, hardware and peripherals. They will be responsible for responding to, updating and resolving support tickets in a timely manner and according to SLAs. The candidate must have excellent problem-solving skills in order to diagnose, evaluate … performing testing the configuration of our products, major incident management, root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention. This position will support multiple bespoke applications developed in-house by LineTen and some of the hardware we provide to our clients to run these applications. This position will require independent work, sharing More ❯

empathy and active listening, resolving inquiries confidently and consistently. Troubleshoot technical issues methodically: Diagnose and resolve technical issues quickly, liaising with engineering teams to ensure a smooth learning experience. Support AI and knowledge management initiatives: Help improve our AI agent, maintain knowledge bases, and support processes that enhance automated and human-led customer support. Use analytical and problem … solving skills: Identify patterns, opportunities for improvement, and process enhancements to drive efficiency and elevate the customer experience. Support smooth customer service operations: Ensure all tasks are completed promptly and to a high standard, collaborating closely with tutors and the Customer Experience team. (Optional) Contribute to scaling initiatives: Work on strategic projects that prepare Up Learn for its next … class experience at every touchpoint. Exceptional organisational and time management skills, managing multiple tasks while maintaining attention to detail. Self-motivated and proactive, taking initiative to improve processes and support scaling initiatives. Team player with a collaborative mindset, working closely with tutors, the Customer Experience team, and cross-functional teams. Preferred but not essential: Experience with AI tools, technical More ❯