TechnicalAccountManager Banking Client HQ Reporting to: Group Account Director Hours: Mon-Fri Position Concept As the post holder, you will be expected to have a detailed technical understanding of the installed MEP systems, contingency procedures and be proactive in coaching other members of your team to ensure capability is consistent within the team. … The TechnicalAccountManager will also be expected to become familiar with all aspects of the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the TechnicalAccountManager will be accountable for the delivery of all day-to-day MEP activities, including the … Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during these works. The TechnicalAccountManager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The TechnicalAccountManager will be More ❯
business, managing customer relationships and upsells, customer experience, facilitating daily operations, and performing cross-collaborative tasks across the company. The team is currently split into seven verticals: Sales Engineering, TechnicalAccount Management, Platform Compliance & Operations, Relationship Management, Settlement and Trading Operations, Technical Solution Engineers, and Customer Experience. TechnicalAccount Management manages the post-sales technical engagement with the customer, leading all technical requirements and delivery of functionality for the initial phase, as well as maintaining the relationship with the platform for additional phases of their integration and expansion. The TechnicalAccountManager also works closely with the Relationship Management Team to roll out complex new use cases and new projects … with existing customers. Successful candidates will be excited by the challenges of learning a highly technical product in an evolving regulatory environment, leading complex technical integrations, building relationships with customers, and driving real improvement in customer operations through our solutions. This role reports to the VP, Global Head of TechnicalAccount Management. Responsibilities Work closely with More ❯
TechnicalAccountManager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry … into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The TechnicalAccountManager (TAM) sits within our Technical Services team and reports to the TechnicalAccount Management Lead. This customer-facing role blends technical … advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems. Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution - including front-end implementation, data modelling, real-time data processing, and more. Educate and enable our customers through tailored workshops and advisory sessions. Collaborate More ❯
Senior Specialist, TechnicalAccountManager page is loaded Senior Specialist, TechnicalAccountManager Apply locations London time type Full time posted on Posted 15 Days Ago job requisition id R7614 Company Description We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when … better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description In Enterprise TechnicalAccount Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment … solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you'll be doing: Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure More ❯
Senior TechnicalAccountManager, (ES - SI - Strat) Job ID: Amazon EU SARL (UK Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, TechnicalAccount Managers (TAM) support our … including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM, you will help craft and execute strategies to … drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy More ❯
Snr. TechnicalAccountManager, AWS Enterprise Support Job ID: AWS EMEA SARL (UK Branch) - F93 At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a … and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going More ❯
Specialist TechnicalAccountManager - Security and Compliance, EMEA EU North Are you a technologist with deep expertise in Cloud Security and Compliance? We're looking for Security and Compliance experts to help customers build confidence and capability to operate their most critical and sensitive workloads at scale on AWS. As a Specialist TechnicalAccountManager … as a trusted customer advisor and strategist for security and compliance. This is a post-sales advisory role within our Enterprise Support team, where you can further develop your technical, leadership, and consulting skills while working with organizations facing sophisticated security and compliance challenges. You'll provide strategic guidance to customers on implementing robust security controls, compliance frameworks, and … level customers including public sector. Join us in helping customers build secure, compliant cloud environments that enable innovation while meeting stringent regulatory Key job responsibilities • Provide customers with deep technical expertise in security and compliance to achieve operational excellence in security, resilience, and efficiency. • Collaborate with TechnicalAccount Managers, Solutions Architects, and account managers to ideate More ❯
Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. At Amazon, our vision is to be earth's most customer-centric company. In … and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going More ❯
French speaking TechnicalAccountManager Orpington Ref: 157FR Company Profile A world-leading environmental solutions provider Responsibilities French speaking TechnicalAccountManager Sales - Business Development - Technical Support - Sales Engineer Location: Orpington, South East London (Kent, Essex, Surrey areas) Hybrid - 3 days at home and 2 days in the office with occasional international travel … and visiting clients in order to maintain strong relationships The Role: - Recognise new markets to increase brand awareness and revenue - Conduct client consultations to present quotes and proposals - Provide technical support and product recommendations to customers - Manage given projects in an efficient and timely manner - Represent the company at industry events and trade shows - Travel to France and French … speaking African countries to visit customer sites Candidate's Profile - Fluent in French (written and spoken) - Essential - Experience in Technical or Field Sales - Required - Project management or Engineering experience - Ideal - Construction background in oil and gas - Preferred - Technically minded candidate - Flexible and mobile to be able to visit clients abroad More ❯
Senior TechnicalAccountManager - Portfolios - French Speaker Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news … quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. Our Team: The Portfolios Account Management Team sits within the Managed Investments & Benchmark division of the Data Department. As a team, we are responsible for sourcing proprietary portfolio holdings information, normalizing it and making … Terminal and Enterprise products. We source this information through establishing and maintaining strong relationships with fund houses globally, and other content partners in the funds industry. Within the Portfolios Account Management Team, we help our clients make quicker and more informed decisions by empowering them with the right tools to analyze portfolios and provide them with visibility over the More ❯
Senior TechnicalAccountManager - Portfolios - French Speaker Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news … quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. Our Team: The Portfolios Account Management Team sits within the Managed Investments & Benchmark division of the Data Department. As a team, we are responsible for sourcing proprietary portfolio holdings information, normalizing it and making … Terminal and Enterprise products. We source this information through establishing and maintaining strong relationships with fund houses globally, and other content partners in the funds industry. Within the Portfolios Account Management Team, we help our clients make quicker and more informed decisions by empowering them with the right tools to analyze portfolios and provide them with visibility over the More ❯
Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a … strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
Team Description Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers … as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
Job Title: TechnicalAccountManager - Maritime Location: UK or Europe Who are we recruiting for? A fast-growing, high-impact tech innovator transforming global connectivity in remote environments. After significant growth and proven success across Europe and the US, they are now looking to expand their team by hiring a TechnicalAccount Manager. What will … you be doing? Act as the assured bridge between technical support, operations, and customers, delivering world-class service Host operational calls, provide portal training, and ensure seamless ticket handling Collaborate cross-functionally with teams across Europe and India Travel across Europe twice a quarter, plus occasional visits to Miramar Influence innovation in satellite and network-based connectivity solutions Are More ❯
The TechnicalAccount Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of … these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value … their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technicalMore ❯
businesses, wherever they happen to be, receive payments from their customers. So, we set about building an open payments gateway that enables merchants across the globe to receive direct, account-to-account payments - in real time. Now, on the back of a record-breaking $23.5 million Series A and $60 million Series B funding round, we're building … an all-star team to achieve our goal of 'real-time payments everywhere'. About the role: As a TechnicalAccountManager, you will be the critical link between our clients and internal teams, managing the full merchant lifecycle - from pre-go-live implementation and solution delivery to post-go-live ramp support. You will own client … relationships, ensure smooth integration, drive adoption through education and technical improvements and manage incidents with a customer-centric mindset. What the role involves: Defining best solutions, gathering requirements and supporting the end-to-end implementation and solution delivery for new merchants, ensuring timely, high-quality launches Manage multiple integrations at the same time and ensure appropriate prioritisation Work closely More ❯
intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. The TechnicalAccountManager will provide account management and high-level technical support to project teams and customers. They will define and oversee the inception and implementation … of solutions as well as support post go-live to help support the Customer and grow the Saviynt platform. Responsibilities: Provide technical support for customers to support pre-sales and post-sales processes. Assist in Pre-Sales activity helping analyzing prospects' business and technical requirements and developing service propositions that meet those needs (RFP Professional Services estimates, Project … Plans, ROM's, SOW's). Owns all technical aspects of the solution and delivery of that solution (Execution of the SOW) communicating with customers and internal teams to explain products and implementation schedules. Produce Service implementation Scoping and ROM documents as well as Service implementation Contracts/SOW's for Saviynt solutions. Produce Service implementation estimates and plans More ❯
TechnicalAccountManager - Programmatic Location: Central London, Soho Salary: £45k base plus 10% bonus and excellent company benefits Date Posted: 29 May 2015 Job Type: Permenant Company: Media Trading Company Contact: Job Ref: TAMp45 Job Description We have an exciting opportunity with an International Media Trading Company, offering advertisers the best performing DSP platforms for their digital … campaigns across display, video, mobile and social media. Working with direct advertisers, you will support the sales team on client pitches, providing technical support, and giving clients an insight in the potential the RTB campaigns can achieve. You will work on the on-boarding process on new clients and gather customer requirements. You will be responsible for placing tracking More ❯
on the horizon, we're scaling quickly toward long-term growth and IPO readiness. Join us as we define the future of SaaS security! We are hiring a proactive TechnicalAccountManager (TAM) professional to join our Customer Success team. If you're excited to be part of a winning team of a SaaS security start-up … the usage of Obsidian solutions and be a subject matter expert on SaaS security challenges and best-practices. The TAM's responsibility is to partner with customers in a technical and educational capacity throughout the life of the customer partnership. The TAM is also the voice of the customer within Obsidian, providing important feedback to product management and engineering. … is a 100% remote role with preference for candidates located in the Western region of the United States. About the Role: Deliver the highest level of customer experience and technical assistance to customers and partners. Manage simultaneous customer requests, inquiries and issues of varying complexity and priority. Take ownership of driving complex scenarios and issues, working with appropriate stakeholders More ❯
costs by up to 70 percent, this solution offers a unified view across logs, metrics, traces, and security events all in real time. Now they are looking for a TechnicalAccountManager to join the mission. This is not your typical post sales role. You will become the trusted technical advisor for new clients, helping them … delivered every step of the way. Your impact will be significant. You will work closely with both engineers and executive stakeholders, solving problems, smoothing out integrations, and translating complex technical concepts into clear and actionable guidance. Whether you are delivering onboarding sessions, troubleshooting in a containerised environment, or demonstrating features to a room full of CTOs, you will be … the key link. They are ideally looking for someone with: Strong experience supporting technical products in a customer facing capacity Deep understanding of cloud native technologies and modern observability stacks such as Grafana, DataDog, Splunk or similar A hands on mindset and the ability to work comfortably across Kubernetes, microservices, and comparable environments Beyond technical skills, they value More ❯
teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a TechnicalAccount Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovate and transformative endeavors across various technologies, including GenAI, AI/… Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises. Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of … services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you: - Act as a More ❯
Client liaison and support staff management (embedded engineers and PMs) for global clients enterprise security systems, maximising potential new business through a thorough technical understanding of their needs. Provide the client with sound advice on the right products (Access-C Cure/Lenel & CCTV) to meet their needs. Candidates will ideally have a background with an integrator working on More ❯
