1 of 1 Permanent Technical Support Officer Jobs in London

for creative thinkers, who can adapt to the ever-changing life that is start up and want to join them on their mission! Role Our client is seeking a Technical Support Officer to join their expanding London-based team. The successful candidate will play a vital role in supporting customers across the EMEA. This position involves providing … hands-on technical assistance, managing system configurations, and ensuring the smooth onboarding of new clients. With strong analytical and problem-solving skills, you’ll help maintain accurate data processes and ensure that client operations continue to run efficiently. Key responsibilities include: Acting as one of the primary technical contacts within the support function, assisting clients and coordinating … with engineering teams when required. Managing the technical helpdesk for multiple regions, ensuring prompt and effective resolution of support requests. Providing client education and guidance on new or existing system features via the helpdesk portal. Uploading and managing key master data such as driver, vehicle, and customer information. Customising document templates (PDFs, emails) to meet individual client requirements. More ❯