Technical Support Specialist
- Hiring Organisation
- Xapien
- Location
- City of London, London, United Kingdom
Role: We’re looking for a Technical Support Specialist who is passionate about helping engineers overcome technical challenges to achieve their goals. You'll troubleshoot issues, identify workarounds and document your findings to help future engineers ship faster. This role involves blending technical problem solving … with developer empathy and close collaboration with the Engineering, Solutions and Product teams. You'll own complex technical queries, act as a trusted advisor to both customers and internal teams, and help drive improvements in product, processes, and peer development. You’ll be solving high-impact problems, supporting cross ...