Service Transition Manager
- Hiring Organisation
- DGH Recruitment
- Location
- City of London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
Service Transition Manager - Permanent - London (Hybrid) A fantastic opportunity has arisen for a Service Transition Manager to join our London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and lifecycle aligned to ITIL Own and optimise … analytics, feedback, and AI to enhance knowledge effectiveness and delivery Capture and structure knowledge with SMEs across applications and services Plan and manage service transition for new or changed services, ensuring operational readiness Manage risks, escalations, and stakeholder communication throughout transition Oversee change, release, testing, and deployment activities ...