1 to 25 of 28 Permanent User-Centered Design (UCD) Jobs in London

across Government and Defence. This is an opportunity to work on a high-profile transformation initiative where User-Centred Design (UCD), Service Design and Artificial Intelligence are driving the future of service delivery. You'll work within multidisciplinary teams to design … Essential Experience Proven experience as a Service Designer delivering large-scale digital transformation programmes. Strong understanding of User-Centred Design (UCD) principles and practices. Significant experience working within Central Government organisations. Strong knowledge of GDS Service Standard and Government Digital delivery frameworks. Experience creating service blueprints ...

About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public sector programmes that … deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping ...

About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public sector programmes that … deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping ...

skills and is not afraid to take on new challenges. Skills and experience required Proven experience and knowledge of using GOV.UK Prototype Kit, design systems and design patterns Proven experience of understanding and ensuring usability, accessibility, and inclusivity, in line with WCAG and GOV.UK design … creating effective, user-centred interactions across channels. Participates in user research activities, using qualitative and quantitative evidence to inform design decisions and service improvements. Rapidly prototypes and tests designs using a range of methods, including paper, digital, and code-based prototypes Produces clear interaction ...

world's largest banks and financial organisations to manage billions in risk exposure. The role will involve data heavy end-to-end design, understanding client needs and business goals and translating into intuitive experiences, developing and maintaining design systems and building powerful prototypes to share with … with product, technology, support, professional services, and client-facing teams to gather and analyse requirements, translating complex problems into robust interfaces promoting user-centered design principles. This hybrid UX/UI role will require expertise at all stages of the product lifecycle, from discovery ...

Senior Service Designer to work within a multidisciplinary team delivering complex digital services for a UK public sector client. You will lead service design activity across the service lifecycle, working from Discovery and Alpha through Beta and Live , depending on the assignment. You will help teams understand complex … service landscapes, identify user and organisational needs, and design coherent end-to-end services across digital and non-digital channels. Working alongside user researchers, interaction designers, content designers, product managers, business analysts, delivery managers, developers, architects, policy colleagues and operational teams, you will ensure ...

with Service Designers, Product Managers and Delivery teams Supporting service teams through discovery, alpha, beta and live phases Championing user-centred design and evidence-based decision making Key experience required: Proven User Research experience within Government, Public Sector or large-scale digital environments Strong ...

with Service Designers, Product Managers and Delivery teams Supporting service teams through discovery, alpha, beta and live phases Championing user-centred design and evidence-based decision making Key experience required: Proven User Research experience within Government, Public Sector or large-scale digital environments Strong ...

Service Designer GDS Service Design/User Research/Prototyping/Accessibility/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £70,000 - £75,000 DOE + Training and Benefits Do you want … heart of government digital delivery, from evaluating live services to shaping what gets built next. You'll join a growing Experience Design team within a large global technology consultancy, working alongside multidisciplinary, multi-vendor teams on services built to the GDS Service Standard. You'll also help shape ...

someone with experience of developing and improving digital services, websites or online platforms, who understands the importance of user-centred design and digital accessibility. You'll be confident interpreting data, identifying barriers and translating complex information into practical solutions. Collaborative, analytical and proactive ...

develop their T-shaped skills and is not afraid to take on new challenges. Skills and experience required User-centred design and ways of working Experience designing content and interactions for UK Government or public sector digital services, working to the Government Service Standard, and WCAG … Ability to design simple, usable, accessible services that meet user needs, policy intent, and business objectives. Demonstrable knowledge of GOV.UK content and design standards, including plain English and accessibility, ideally with experience of taking services through service assessments Experience working in agile, multidisciplinary teams ...

fast-paced environment. This would be well suited to a user-centred, strategic UX Designer who can confidently lead the entire design lifecycle, from understanding user needs through research to delivering polished experiences ready for development. Responsibilities: Own the end-to-end UX process … teammates Requirements: Experience as a UX Designer, Product Designer, or similar role Excellent knowledge of the iGaming industry Strong portfolio demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma and Adobe XD Working knowledge of user research ...

already have all the answers, please dont apply for this role. Were looking for a Lead User Researcher to join our Design and Research team who asks questions of us, our processes, and our clients. The key is someone who can ask the right questions … work closely with our clients in user-focused engagements and support us in developing long-term relationships. Who we are Our design team is a collaborative mix of service designers, researchers, UX and UI designers, working shoulder-to-shoulder with engineers, delivery managers, AI and data ...

programme focused on developing advanced investigative and analytical capabilities. You'll play a key role in understanding user needs, shaping service design decisions, and ensuring products deliver genuine value to operational users. Working within a multidisciplinary agile environment, you'll support the Discovery and Alpha phases … high-profile programme, helping teams design services that enable users to identify complex patterns, relationships and risks across large-scale datasets. The Role As a User Researcher, you will plan, design and conduct research activities that provide deep insight into user behaviours ...

client, part of our client, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep … technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private ...

discussions. Analyse, document and validate functional and non-functional requirements. Translate business needs into clear, actionable requirements that development teams can use to design and build solutions. Produce detailed functional specifications, user stories, acceptance criteria and supporting analysis documentation. Maintain requirements traceability and manage changes … Challenge requirements where appropriate to ensure that proposed solutions address the underlying business need rather than simply replicating existing processes. Process Analysis and Design Analyse and document As-Is business processes, identifying inefficiencies, pain points, opportunities and constraints. Design To-Be processes that support ...

Service Designer to join a secure transformation programme, designing, and improving end-to-end digital services. Key experience: Strong Service Design/UCD background End-to-end service mapping, journey mapping, and service blueprints Workshop facilitation and stakeholder engagement Experience working in Agile multidisciplinary teams Government/public ...

Service Designer to join a secure transformation programme, designing, and improving end-to-end digital services. Key experience: * Strong Service Design/UCD background * End-to-end service mapping, journey mapping, and service blueprints * Workshop facilitation and stakeholder engagement * Experience xehkeey working in Agile multidisciplinary teams * Government/ ...

Service Designer - Digital Customer Experience London | Hybrid Working £60,000-£75,000 + Benefits, Perks & Healthcare Permanent Opportunity Design better services. Make a real impact. We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on exciting transformation programmes where design, technology and customer experience come together. You'll use research, insight and creative thinking to solve complex problems, improve customer journeys and design services that make a genuine difference. What will you be doing? Research users and stakeholders to understand needs, challenges and opportunities. Map customer journeys ...

client, part of our client, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep … technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private ...

constraints, assumptions and opportunities. Supporting options appraisal, business cases, procurement and benefits realisation. Working with service, clinical, application, data and technical colleagues throughout design and delivery. Supporting testing, implementation, transition, hypercare and optimisation. Producing clear analysis products, reports and recommendations for programme and governance forums. Promoting consistent business … related discipline, acquired through relevant experience, professional development and/or qualifications. Evidence of continuing professional development relevant to business analysis, transformation, service design, digital delivery, change or improvement. Desirable Recognised qualification or professional certification in business analysis, such as BCS or an equivalent qualification. Relevant training ...

client, part of our client, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep … technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private ...

work on some exciting new projects. Were looking for a user-centred UX Designer who can confidently lead the entire design lifecycle from understanding user needs through research to delivering polished experiences ready for development. This role is ideal for someone who thrives … beautiful Ideally you will have: 3+ years of experience as a UX Designer, Product Designer, or similar role Strong portfolio demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma, Adobe XD Working knowledge of user research methods ...

client, part of our client, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep … technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private ...

range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.User-centred design and agile working You're able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs. … experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services. You've a detailed understanding and experience of working ...