18 of 18 Permanent WFM Jobs in London

experience working with external payroll providers. Background in: Payroll & T&A vendors (e.g. UKG, Replicon, Legion, or similar), or Consulting firms specializing in payroll, workforce management, or HR systems, or In‐house payroll transformation roles in international organizations. Technical & Functional Skills Deep understanding of payroll‐relevant T&A data ...

processes including inbound, outbound, sales & marketing campaigns, employee queries, and customer support desksExperience working in integrated Contact Centre environments across:Delivery & Service ManagementWorkforce Management (WFM)LearningReporting & AnalyticsQualityMethodologies and Technical KnowledgeProcess Improvement methodologiesKnowledge of simple automation principles such as call deflection, webchat, Conversational AI, and chatbotsWorking knowledge of Contact Centre solutions ...

etc. Exposure to Copilot for Service, Copilot Studio or conversational AI from a functional design perspective. Experience with D365 Customer Insights, knowledge management or workforce management concepts. Familiarity with Power Platform capabilities used to extend service experiences. Awareness of new Dynamics 365 releases and roadmap. Why Join KPMG’s Microsoft ...

share knowledge and best practices. Qualifications Significant experience (10+ years) delivering HCM projects or programmes. Strong knowledge of HR systems, including HRIS, payroll, and workforce management solutions. Experience with ADP GlobalView and Celergo is desirable. Experience working with UK payroll and regulatory frameworks (including HMRC; GDPR knowledge preferred). Excellent ...

Inside IR35 The Opportunity: We are seeking an experienced professional with deep expertise in resource management, consulting operations and contingent workforce management within a Professional Services environment. As a recognised authority and key contributor, this role within our Resource Management Office (RMO) requires sound judgement, strong commercial acumen ...

Capgemini to build and pitch solutions.Support solution design, proposal development, RFP responses, and client presentations.Provide thought leadership on emerging technologies including AI, Conversational AI, Workforce Management, Digital Channels, and Contact Centre Modernisation.Work independently while effectively engaging cross-functional teams and the wider CoE.Build strong relationships with executive stakeholders, customers, partners ...

savings. Track record of around 3- 5 years of new business sales success closing ability and experience Ideally experience in selling HR tech/Workforce Management but any B2B SaaS sales market experience considered Self starter - self motivated - autonomous but can also work in a team strategy Excellent verbal ...

consolidate fragmented health data, analyse patient costs, identify health inequalities, improve workforce planning, and deliver better-informed clinical and operational decisions. They also provide workforce management software that supports the scheduling and management of care teams. Part of a global technology group operating in more than 50 countries and supporting ...

looking for:- We’re especially interested in candidates with experience in:- NHS or healthcare technology implementations. Enterprise SaaS onboarding or professional services. Workforce management, rostering, scheduling or operational platforms. Clinical systems deployment or digital transformation programmes. Large, multi-stakeholder organisational change environ Strong implementation and project leadership experience. Excellent stakeholder ...

/Junior PM into a role with real ownership? We're recruiting on behalf of a fast-growing, global HR technology business that powers workforce management for some of the world's biggest brands across 140+ countries. Our client is scaling fast — and they need a driven Product Manager ...

frontline market, and that curiosity shows in how you sell Bonus: experience selling into frontline sectors (social care, hospitality, retail), or a background in workforce management, HR tech, or adjacent enterprise SaaS Benefits Salary: £120,000 - £150,000 base, double OTE (£240,000 - £300,000 on-target earnings) Hybrid: Based ...

Barbican). Hybrid. 2 days a week onsite. (Applicants must be eligible for Security Clearance) We're working with a global leader in AI workforce management solutions to find a certified Security Auditor click apply for full job details ...

Barbican). Hybrid. 2 days a week onsite. (Applicants must be eligible for Security Clearance) We're working with a global leader in AI workforce management solutions to find a certified Security Auditor. This is a fantastic opportunity to join a company that's setting the highest standards in cybersecurity ...

implementation. Key Responsibilities Own the end-to-end solution architecture across a major enterprise programme. Design complex integrations between payroll, ERP, HR, finance, and workforce management systems. Produce detailed functional and technical specifications for development teams. Define data models, business logic, API integrations, and system interfaces. Collaborate with client stakeholders … continuous improvement across the solution. About You Proven experience as a Solution Architect delivering enterprise software implementations. Strong background within payroll software, recruitment technology, workforce management, or staffing solutions. Hands-on Salesforce architecture experience is essential, including data modelling, Apex, SOQL, Flows, Platform Events, and API integrations. Extensive experience designing ...

10+ years' experience selling enterprise software into supply chain, warehousing or logistics. Experience selling Warehouse Management (WMS), Labour Management (LMS) or Workforce Management (WFM) solutions. A proven track record of winning complex enterprise sales. Confidence engaging C-suite and senior operational stakeholders. What's on Offer ...

models (LLMs), prompt engineering, retrieval-augmented generation (RAG), and model evaluation Contact center domain expertise including understanding of IVR/IVA design, routing strategies, workforce management, quality management, and CX metrics Preferred Qualifications Experience with agentic AI patterns including multi-agent orchestration, tool use, function calling, chain-of-thought reasoning … autonomous agent workflows Experience with CCaaS adjacent capabilities including Analytics, WFM/WFO, CRM technologies. Familiarity with interoperability protocols such as MCP (Model Context Protocol) for standardized tool integration and/or A2A (Agent-to-Agent) for multi-agent communication Experience with Amazon Connect or other enterprise contact center platforms ...

United Kingdom - London; United Kingdom - Southampton At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest ...

multi-site organisation undertaking a major technology and operational transformation programme and are seeking an experienced Project Manager to lead the implementation of a workforce management and scheduling solution. This is a high-profile role where you will work with operational teams, senior stakeholders, and technology partners to deliver … delivering complex technology and business transformation projects within large, operationally focused environments. Key requirements include: Experience delivering large-scale technology transformation programmes. Background implementing workforce management, scheduling, rostering, planning, or optimisation systems. Strong stakeholder management skills, including engagement with senior leadership teams. Experience working across multiple sites, business units ...