schedules and downtime. Experience working on IBM Planning Analytics, PAX and PAW is plus. Experience developing or supporting TM1 models on GL Reporting, Driver based Forecasting, Scenario Planning, Profitability, Workforcemanagement, Supply Chain is added advantage. User Support and training to groups and individuals promoting good TM1 practice, tips, hints and techniques. IBM Certified TM1 Developer/Analyst/Solution More ❯
executive stakeholders and communicate complex ideas clearly. - Strong leadership and organizational change skills. Preferred Qualifications: - Experience in high-growth or private equity-backed environments. - Familiarity with SaaS, compliance, or workforcemanagement platforms. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be More ❯
Agile ways of working. This role will focus on delivering the digital agenda for important Core HR priorities, including Talent & Performance processes within Workday as well as our Contingent Workforcemanagement processes in SAP Fieldglass. You will be responsible for developing and presenting new business cases for continued investments into our HR technology systems. You will represent the voice of More ❯
across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforcemanagement solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an More ❯
across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforcemanagement solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We've built an More ❯
About Assembled Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforcemanagement, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed More ❯
Collaborate with the Data Manager and Invoicing Manager to ensure all reports are timely, clean, and aligned with financial data. System Oversight & Governance Oversee planning and data systems (e.g., workforcemanagement, access control, screening tools). Maintain and improve data governance protocols to ensure accuracy, consistency, and audit-readiness. Drive automation, standardisation, and continual improvement across all planning and data … a high-performing team. Strong understanding of workforce planning and capacity management. High proficiency in Microsoft Excel and data visualisation tools (e.g., Power BI, Tableau). Experience working with workforcemanagement software and time & attendance platforms. Excellent attention to detail, organisational skills, and ability to work to tight deadlines. Strong communication and stakeholder management capabilities. Minimum of five years continuous More ❯
partnerships and outcomes. Shape the future: Develop mid- and long-term plans for growth, efficiency, and operational resilience across all hubs and markets. Collaborate cross-functionally: Work closely with WorkforceManagement, Customer Care Operations, Operational Excellence, Strategic Finance, and Product teams to deliver an outstanding global customer experience. Balance strategic and hands-on: Lead with a strategic lens while remaining … experience managing global vendor partnerships. Excellent communication skills with the ability to influence across cultures and levels. Fluent in English (spoken and written). Deep knowledge of CRM and workforcemanagement tools such as Zendesk, Intercom, Calabrio. A proactive, solution-oriented mindset with the ability to thrive in a fast-paced, evolving environment. Our Benefits A competitive compensation package, including More ❯
About Us The real economy employs 3 billion people in frontline jobs, yet frontline teams are still left to choose between paper and Excel or decade-old workforcemanagement solutions to take care of the most important part of their businesses - their people. Enter Sona, the Frontline Operating System; an end-to-end platform to manage a shift-based workforce … and empower its teams. Sona upgrades the functionality you expect from any workforcemanagement software - including scheduling, time & attendance, HR, and Payroll - with industry-specific plugins, dedicated features to empower staff, and a consumer-grade experience that simplifies frontline work for everyone. In just three years, we've already made a deep impact on the lives of tens of thousands More ❯
other teams can use. Tooling that enables our 3,500 customer support agents to give the best possible support for customers and automating away things that distract from that. Workforcemanagement systems that ensure our customers are connected to high-quality support as quickly as possible, efficiently route customer requests to the right support person at the right time and … manage forecasting and scheduling of a 3,500 strong workforce. This role will primarily focus on our customer support tooling and workforcemanagement systems. As a Senior Staff Engineer: A Senior Staff Engineer at Monzo is a technical (IC) leadership position. As a Senior Staff Engineer in the Operations collective at Monzo, you will: Partner with the Engineering Director supporting More ❯
