1 to 7 of 7 Permanent WFM Jobs in London with Remote Work Options

products. Excellent stakeholder management skills. Experience in new product development and the innovation cycle. Experience in an allied field such as HR Tech, Workflow, Workforce Management, Contact or Call Centre, People Analytics or similar. more »

this role will be responsible for the delivery of an organisation wide repairs transformation programme. This includes projects such as a review of processes, workforce management tooling, contract management and repair monitoring. What's required Ideally proven experience leading repairs transformation encompassing the operational and digital delivery. Customer-focused, placing more »

understanding of contact centre operations and how contact centres run. Must have the generics of how telephony work, forecasting and scheduling agent adherence (a workforce management metric that tells how effectively an agent follows their schedule) with expertise in LEAN methodology (set of business principles that prioritizes continuous improvement). more »

firm, are currently looking for a Senior Planning & Forecasting Manager to be responsible for the European Outsourced Contact Centre operation. As the Workforce Management (WFM) Lead, you will be responsible for accurate resource forecasting and planning, as well as monthly commercial reporting and forecasting. You'll also play a critical … annual planning cycle. This is a high profile role with lots of responsibility. A brilliant opportunity! The following skills/experience is essential: Strong WFM background Good understanding of an outsourced vendor model environment Good understanding of contact centre/call centre Familiarity with WFM software Excellent communication skills Salary more »

UKG OneView Consultant London/Remote £60-90K A leading professional services firm, is looking for an experienced Workforce Management Consultant with UKG experience to join their fast-growing practice in the UK. As a trusted recruitment partner, I've been working closely with the UK Lead for workforce … management technology to find the perfect candidate for this role. UKG OneView Consultant - Skills Required: Extensive experience in workforce management and delivering advisory services and technology solutions Subject matter expertise in UKG solutions Strong people management skills and a passion for sharing knowledge and developing teams Commercial awareness and professional … ll have the chance to: Manage client projects and technology implementations, leading the delivery team Provide expert advice to clients on optimum technology and workforce management strategies Understand client needs, design requirements, and lead all aspects of configuration for UKG implementations Participate in project estimations and manage financials, contracting, and more »

workforce transformation journey at Sainsbury’s. You’ll support the Head of Labour Systems and Analytics to deliver the labour strategy and introduce a workforce management solution that will give colleagues choice, customers great service, and deliver value for the business.In this role you’ll be working with retail and … to drive adoption and compliance to our business processes. You’ll be partnering across retail and tech to be the business representation for our workforce management technology products to ensure that solutions are designed and delivered so they are ready and fit for retail, as well as ensuring that retail … automation through technology and doing the right thing for our business, our colleagues and our customers.More about the role Proactively lead and challenge our workforce management vision by creating a culture of transformative thinking, which delivers innovative solutions and businesses processes for colleagues and line mangers, resulting in a great more »

Contact Centre Director (Consumer Sales) - Digital Learning in Higher Education! £90-110k + 20% bonus Central London (hybrid working) Join a leader in the digital learning industry! I am working exclusively with a forward-thinking commercial company to hire more »