and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field … deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft … change management processes within an ITIL-based service environment. Security awareness and best practices – Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good More ❯
ensuring traders have the tools to effectively support and advise their clients. The IT Support Engineer will be providing 1st/2nd Line support working with Desktop PCs, Windows Servers and dealer boards, trading platforms and other software applications. As such this is an excellent opportunity to gain exposure to technologies normally out of reach to 1st Line … the following: Good Active Directory experience - password resets and account creation Experience supporting Office 365/Outlook/Exchange/Word/PowerPoint/Excel Proven experience of Windows10 Desktop support Windows Server troubleshooting experience eg printer connection issues Basic networking skills with DNS, TCP/IP, LANs, WANs Passion around IT and … position will have some of the below: Intune/MDM experience Networking experience (routers & switches, firewalls etc) Microsoft SQL VMware Endpoint protection technologies Knowledge of HTML/CSS Windows Server 2012, 2012R2 2016 and 2019 Experience working within the financial sector or supporting financial applications eg Bloomberg The IT Support Engineer will be performing 1st/2nd Line More ❯
some of the skill sets outlined below. Where our client asks for knowledge, they expect an understanding of the relevant technology not necessarily hands on experience: Experience with Windows Server 2016, 2019 and 2022. Experience with Office365/M365 and Azure. Experience with Hyper-V. Experience of Windows10 and 11 desktop operating systems. … Basic Knowledge of Mac OSX operating systems. Experience with Windows Active Directory. Knowledge of Windows File/Exchange Servers. Knowledge of networking, DNS, DHCP, TCP/IP and VPN. Experience of troubleshooting and fault finding. Experience with hardware maintenance and repair. Experience with backup and antivirus software solutions. Knowledge of Linux operating systems. If this IT More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like … application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Chameleon IT Solutions Limited
work as required, as well as basic training/inductions of new users. The role is expected to comprise of 80% support/20% project work. Essential Skills Windows10/11 Troubleshooting various desktop issues Windows Server 2008 R2/2012 R2/2016 Basic Apple Products Support Administration of Microsoft 365, SharePoint More ❯
an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. More ❯
an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. More ❯
Bromley, Greater London, Bromley Town, United Kingdom
Devonshire Hayes Recruitment Specialists Ltd
an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent customer service skills both over the phone and in person. More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
+ Private healthcare, subsidised meals As Service Desk Manager you will be responsible for the day to day support and maintenance of all end user services Windows, M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client access to back-office applications that are supported by the applications team, End user security management. … technical knowledge of M365 architecture and administration, and an understanding of Microsoft best practice. Managing and Governing Sharepoint in an Enterprise environment General familiarity with Microsoft stack technologies: MicrosoftWindows10/11. Microsoft Office applications support (Word, Excel, etc) o Windows server, AD, AAD, Exchange online, etc Experience working in a multinational environment More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
issues via phone, email, and face-to-face, keeping users updated. Configure, maintain and test IT services, including meeting room technology and shared equipment. Support Microsoft 365 applications, Windows10/11, Active Directory, and Azure environments. Assist with the setup of new IT equipment, including desktop builds and network cabling. Deliver IT inductions and training … Take part in project-based work with the wider IT team. About You 1–2 years’ experience in a 1st/2nd line IT support role. Knowledge of Windows OS, Microsoft Office/365, Active Directory, and Azure. Strong communication skills, confident working with staff at all levels. Organised, proactive, and able to manage your own workload effectively. More ❯
You ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line technical support via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows10 … best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office 365 and remote support tools. Excellent communication and customer service More ❯
Need to Be Successful: 5+ years of IT experience that demonstrates increasing capability and responsibility; professional services experience preferred. Exceptional hardware troubleshooting and diagnosis skills. Expertise in supporting Windows10 in large scale enterprise Microsoft Active Directory Environment. Proficient knowledge of Microsoft server software, GP, AD, and system administration. Proficient knowledge in Microsoft Endpoint Configuration Manager. … Jabber), Mobile Device Support, and VPN. Excellent knowledge of Office O365. Excellent knowledge of conference room equipment and support. Comp TII A+ and MTA (Microsoft Technology Associate) current Windows version required; MCSA (Microsoft Certified Solutions Associate), and project management training preferred. Bachelor's Degree in Computer Science or related field preferred (or equivalent combination of education and experience More ❯
organisational skills. The successful candidate will have: Minimum 1 year of IT support experience at 2nd Line/Desktop level Experience with Microsoft 365 (Admin Tenant) Proficiency in Windows10/11 and Microsoft Office Basic networking knowledge Hands-on experience with IT hardware and tools Excellent written and verbal communication skills GCSE (or equivalent) in More ❯
experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management Collaborate with third-party vendors and internal teams Champion a security-first mindset in all tasks What You … ll Bring: Experience with Microsoft 365, Windows10/11, Active Directory Strong communication and organisational skills A self-motivated, can-do attitude with a passion for learning Basic networking knowledge and familiarity with Apple iOS IT Support Technician Due to the volume of applications received for positions, it will not be possible to respond to More ❯
is IT User Support/Operations based in London and full-time. This description presents the IT User Support/Operations position and related responsibilities and qualifications. Responsibilities Windows10 and Microsoft O365 troubleshooting Resolution of software and hardware issues (laptops, desktops, printers) Installation and configuration of laptops Software issues for in-house applications Handling tickets More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
network issues, escalate complex technical issues, support remote workforce and assist in the maintenance of IT equipment such as laptops and desktops. You will manage software applications, support Windows virtual and physical server management and liaise with MSP's where required. In order to be suitable for this role you will have experience in supporting Windows10/11 client environments, Office 365, Azure and Active Directory. You will hold knowledge of servers, desktops and laptops as well as have familiarity with network protocols and hardware troubleshooting. You must be a consummate communicator with proven experience of delivering 1st and 2nd line support. This is a fantastic opportunity for an IT professional More ❯
an experienced and knowledgeable In-Office IT Support Assistant on a permanent, full-time basis. Salary to £40,000 + exceptional employee benefits, including 30 days annual leave 10:00-18:00 working hours and office based (Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2-3 years of IT support … in configuring, installing, and supporting the hardware and connectivity components of single user workstation is desirable Proven experience with desktop and server operating systems, including application support experience (Windows10, Office 365) Knowledge of videoconferencing/telecom support and iOS and Android devices Experience with Asset Tracking and process is desirable More ❯
e-learning modules. - Experience in technical writing or IT training (ideally both). - Strong knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint). - Familiarity with Windows10/11 desktops. - Familiarity with Apple iOS devices. This is a hybrid opportunity, you would be expected to work in the office 2 or 3 days More ❯
e-learning modules. - Experience in technical writing or IT training (ideally both). - Strong knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint). - Familiarity with Windows10/11 desktops. - Familiarity with Apple iOS devices. This is a hybrid opportunity, you would be expected to work in the office 2 days per week. More ❯
Bromley, Greater London, Bromley Town, United Kingdom
Devonshire Hayes Recruitment Specialists Ltd
e-learning modules. - Experience in technical writing or IT training (ideally both). - Strong knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint). - Familiarity with Windows10/11 desktops. - Familiarity with Apple iOS devices. This is a hybrid opportunity, you would be expected to work in the office 2 or 3 days More ❯
technology for non-technical people. Experience required Delivering the IT elements of the firm's induction and trainee Training programmes Training expertise in Microsoft 365 suite. Familiarity with Windows10/11 desktops. Familiarity with Apple iOS devices. Experience in Technical Writing and documentation, producing training materials and user guides. Running Live groups and live training. More ❯
who simplifies technology for non-technical people. Experience required Delivering the IT elements of the firm's induction and trainee Training programmesTraining expertise in Microsoft 365 suite.Familiarity with Windows10/11 desktops.Familiarity with Apple iOS devices.Experience in Technical Writing and documentation, producing training materials and user guides.Running Live groups and live training. Fantastic opportunity for More ❯
