starters. Main experience and skills required: IT support within a professional services environment. iManage Work 10. Good troubleshooting and analytical skills. Knowledge of Windows10 and Microsoft Office 365. Understanding of PC Hardware and operating systems. Experience of logging tickets. To be considered for this role more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
work autonomously and use initiative, with a proactive attitude. • Good knowledge of internet security and data privacy principles is a MUST • Knowledge of Windows10/11, MacOS and Active Directory, and experience with Microsoft Azure • Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams more »
throughout the business Mentor, share and transfer knowledge to more junior members of the team Good knowledge and understanding of Microsoft Suite and Windows10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2nd Line Support Analyst - London/ more »
/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for a Law Firm enviroment • Knowledge of Windows10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in more »
requests through the clients' Helpdesk system and keeping them updated on the status of their queries. Troubleshooting desktop environments that run on the MicrosoftWindows operating system. Providing front-line support for all system users and maintaining their desktop equipment. Assigning queries to the appropriate resource and generating … user/technical support and feedback to users and management according to SLA's. Solid understanding of networking in a switched environment and Windows10 and 11 components, including M365. Skills in managing and administering Microsoft Defender Security. Active participation in handling Helpdesk requests in an more »
Server, Desktop etc. Excellent documentation skills for knowledge transfer. Strong communication skills at all corporate levels. TECHNOLOGIES Good Knowledge: Microsoft 365 Suite, Intune, Windows 10+ Some knowledge: VPN, SSO and MFA Technologies, Networking, Firewall (Palo Alto). Nice to have, but not esstential: Linux, Docker, Powershell and Bash more »
on-site support for local and global users. Offer application support and troubleshoot hardware issues. Skills Required: Essential software knowledge: iManage/FileSite, Windows10, Office 365, Citrix. Proficiency with essential hardware: laptops, desktops and phones. Experience working in a legal or professional services environment. Does more »
within a global team supporting multiple regions and time zones. ● In-depth knowledge of and the ability to perform advanced troubleshooting on macOS, Windows10, Chrome OS, VPNs, and SaaS applications (Okta, Google Workspaces, Slack, Zoom, O365) ● Provide other services to reduce tickets and ticket closure more »
desks around the company. Ensure production stability and help troubleshoot live production problems. Skills/Experience Essential 5 Years+: React C# .Net Core Windows server, Linux, On-premises and AWS GIT ci/cd pipelines SQL Server Docker, Windows10, Linux IntelliJ, VSCode, Visual more »
Proven experience as a Desktop Support Engineer or similar role, with exposure audio-video systems. * In-depth knowledge of desktop operating systems, including Windows10 & 11. * Experience troubleshooting audio-video systems, including codecs, and conferencing platform ( Microsoft Teams). * Strong understanding of network connectivity, protocols, and more »
include: Judge and assess any issues users may face. Maintenance of the firm’s hardware through the asset management system. Demonstrate proficiency in Windows10 OS and other core applications, including Microsoft Suite. Provide support for other apps such as Zoom, WebEx, Skype for Business and more »
successful IS Analyst: Experience preferably within a large law firm environment, 1-2 years+ experience and strong knowledge of supporting applications such as Windows10, Microsoft Office products, Outlook, and iManage (use of backup software and knowledge of servers is advantageous). more »
technologies Background of working with Managers of other departments and being able to manage stakeholder relationships Strong IT skills including Office 365 and Windows10 Pro environment Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems more »
is essential. Ability to plan time effectively, meet deadlines and remain calm in challenging and pressurised situations. Technical experience Knowledge/Hands on: Windows Server 2012/2016/2019/2022 Windows 7/10/11 Office 2013/2016/ more »
party where appropriate Essential technical and interpersonal skills: · 3 years’ experience using Microsoft Development Stack including MVC and .Net Core. · SQL Server 2019, Windows Server 2019, MicrosoftWindows 10. · Understanding of source control, Azure DevOps/GIT would be advantageous. · Familiarity with standard project life cycle more »
systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage document management system applications (FileSite, iManage, Work 10). * Proficiency using virtual meeting platforms (Webex, Teams and Zoom) * Knowledge of Windows 10. * Knowledge of mobile devices (iPhone, Android). * Knowledge more »
