Enterprise Service Manager
- Hiring Organisation
- Clifford Chance
- Location
- Greater London, United Kingdom
- Employment Type
- Full Time
implementation, the role will provide ongoing support, leveraging new opportunities and process mining to continuously improve the services we provide to colleagues. Key responsibilities Workflow & Process Review: Partner with HR to review and redesign processes to maximise the benefits of digitising workflow. This means actively identifying where AI, automation … alongside Workday is desirable. AI, Agents & Automation: Practical experience deploying AI-assisted capabilities within ServiceNow or similar platforms, including NowAssist, virtual agent configuration, automated workflow and agentic task handling. Comfortable identifying where AI classification, automation and end-to-end agentic fulfilment can replace manual processes and able to make ...