1 of 1 Permanent Customer Experience Jobs in Loughborough

Digital Product Owner

Hiring Organisation
British Gypsum
Location
Loughborough, Leicestershire, United Kingdom
Employment Type
Permanent
Digital Product Owner roles to help shape and deliver best-in-class digital solutions for the SGIS. This role is all about maximising customer value - understanding real customer problems and translating them into impactful digital products. You'll sit at the heart of digital delivery, working with customers … improvements Digital technical support and guidance tools Digital construction and BIM-enabled solutions Defining and tracking KPIs and performance metrics (e.g. customer satisfaction, CX, lead generation, call reduction) Using data, feedback, and Build-Measure-Learn loops to drive continuous improvement Influencing stakeholders across Marketing, Sales, Technical Support, Customer ...