2 of 2 Permanent Customer Service Jobs in Loughborough

million users and over 40,000 organisations rely on Access software to help their organisation thrive. Responsibilities: Provide 1st line support via our Service Desk system for a wide range of external and internal applications, operating systems, virtual environments and hardware and achieve team SLA’s Acting … customers and internal user base To log, update and manage all calls via the IT call logging system Incident categorisation, prioritisation and escalation of Service Desk incidents and requests To take ownership of problems and be proactive when dealing with all issues Provide basic maintenance and break-fix solutions ...

Your First Year at Vectare Months 1–3: Introduction to Vectare's Operations and Initial Training Orientation & Overview Training in Operations Team Building Activities Customer Service Skills Development Practical Customer Service Experience Months 4–6: Shadowing and Assisting in Client Relationship Management Shadowing Account Managers Assisting … quality experience. Work collaboratively with other teams (Contact, Development, Operations, Support, Implementation, etc.) to serve client needs. Provide consultative partnerships to maximise product and service efficacy for clients. Retention Track and understand the health of clients within the portfolio. Identify at-risk situations and work closely with the Client ...