2 of 2 Permanent IT Analyst Jobs in Loughborough

Insight Global is looking for a Senior Digital & IT Analyst to work on-site at one of our leading manufacturing clients in Loughborough. As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and business processes, responsible for maintaining … general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations. Must … haves: Minimum 4 years hands-on IT Systems experience Recent experience as an IT project manager with exposure to project management skills, standards, methods, and techniques Comfortable dealing with ServiceNow ticketing, documentation and dashboards to analyse and run data assessments to achieve efficiency objectives Demonstrated leadership desire or More ❯

We're hiring a Digital & IT Senior Analyst with strong technical expertise and a strategic mindset. This role goes beyond ticket resolution, it's about leading IT projects, analyzing business needs, and delivering smart, scalable solutions in a manufacturing environment. Role: Senior IT Analyst … years Location: Loughborough Working Days: 5 days/week in office Duration: Permanent (should be eligible for BPSS clearance) What You'll Do: Lead IT infrastructure and digital projects Analyze business processes and develop tech strategies Provide advanced support using ServiceNow and ITIL best practices Deliver outstanding customer service … and user training Work closely with teams to implement solutions that drive results What You Bring: Degree or relevant IT certifications 4+ years' IT experience, including project management Strong communication, problem-solving, and customer service skills Experience with ServiceNow and in manufacturing environments Proactive, detail-oriented, and strategic More ❯