Premier Customer Success Manager - NHS Software
Loughborough, Leicestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
The Access Group
allocated to support a cause that matters to you. About you: You are a highly collaborative, strategic professional with a strong background in executive stakeholder engagement, digital transformation, and customer success. With a proven track record of working with NHS leaders, and ideally community mental health organisations, you … drive adoption is complemented by your strong organisational skills in orchestrating cross-functional teams, managing success plans, mitigating renewal risks, and ensuring high-value engagement throughout the customer journey. Day-to-day, you will: • Own and manage a portfolio of strategic NHS customers and drive Gross Revenue Retention (GRR … digital transformation and change management. • Deliver on key elements of the premier plan service including leading Quarterly Business Reviews (QBRs) and executive briefings, driving engagement and showcasing ROI. • Use data analytics and success metrics to track adoption trends, predict renewal risks, and drive strategic interventions. Your skills and experiences More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: