1 of 1 Permanent 2nd Line Support Jobs in Luton

1st/2nd Line IT Support Engineer (Internal Systems) About the Role We are looking for a proactive and service-driven 1st/2nd Line IT Support Engineer to join our internal IT team within a fast-paced MSP environment. Unlike a traditional MSP support role, this position … Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities 1st/2nd Line Technical Support Provide first and second-line support to internal users across multiple offices and remote locations. Troubleshoot issues across Windows desktop and server environments, Microsoft 365, Azure AD, and common business applications. … Assist with internal infrastructure upgrades, migrations, and improvement initiatives. Take ownership of small internal IT projects under guidance from senior engineers. Skills & Experience Essential Experience in a 1st or 2nd line support role (MSP experience advantageous but not required). Strong technical understanding of: Windows 10/11 Microsoft 365 administration Active Directory/Azure More ❯