3 of 3 Permanent Customer Experience Jobs in Luton

Account & Project Manager Location: Cranfield, Bedfordshire (Hybrid) Department: Customer Success Reports to: Chief Customer Experience Officer Salary: £40,000 About Us Guestia is a fast-growing SaaS company delivering event, guest, and ticket management solutions to some of the world’s leading sports marketing agencies. Our platform powers hospitality programs, sponsorship activations, and VIP experiences for major … client teams and end users to ensure confidence and adoption. Collect feedback to inform product improvements and contribute to knowledge-sharing across the business. Requirements Essential 3–5 years’ experience in account management, client services, or project management within SaaS, technology, or sports marketing. Proven track record of managing enterprise or agency accounts with complex stakeholder environments. Strong project … solving skills. Ability to remain calm under pressure and deliver in fast-paced, event-driven environments. Strong technical aptitude – comfortable learning software platforms and guiding clients through usage. Desirable Experience in sports, hospitality, or live event operations. Familiarity with ticketing systems, CRM, or event management platforms. Formal project management certification (e.g., PMP, Prince2, Agile). What We Offer Opportunity More ❯

best you can be in your role? An opportunity has arisen to join a leading Security systems Company as a Service engineer covering Manchester and the surrounding areas. Previous experience of working with Security systems such as C-Cure is preferable but is certainly not essential as our client offers a world-class training programme and personalised development plant … for EVERY employee. Our client's customer base includes some of the world's most recognisable brands and the customer experience is front and centre to everything that they do. Our client has an outstanding culture, which is why candidates regularly ask to work for this company? Want to find out more? Then call us now on More ❯

supplying high-quality solutions to the security industry. Our products are trusted by installers, integrators, and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our products. … You’ll use your technical knowledge, problem-solving skills, and product expertise to troubleshoot issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control systems … to the R&D team where necessary Keep detailed records of support cases in our CRM system Support product testing and documentation when required What We’re Looking For: Experience in technical support or engineering, ideally in the security, access control, or related electronics industry Strong troubleshooting and problem-solving skills Excellent communication skills with a customer-first More ❯