Senior IT Support Technician
- Hiring Organisation
- Yolk Recruitment Limited
- Location
- Lydney, Gloucestershire, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
root-cause analysis and permanent corrective action. Supporting on-site infrastructure, end-user computing and manufacturing-adjacent systems. Working across Windows environments, endpoint management, Active Directory, Exchange and identity management. Supporting endpoint configuration, patching, system hardening and security controls. Leading site-level IT projects including technology refreshes, infrastructure upgrades … continuous improvement initiatives. Supporting incident, problem and change management within an ITIL-aligned environment. Monitoring recurring issues and service performance to help reduce incidents and downtime. Supporting hardware standards and asset lifecycle management. Working with global IT teams, vendors and third parties on technical solutions. Providing technical guidance ...