Senior IT Support Technician
- Hiring Organisation
- Yolk Recruitment Limited
- Location
- Lydney, Gloucestershire, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
senior technical escalation point for complex and critical on-site IT incidents. Taking ownership of high-impact issues from diagnosis through to root-cause analysis and permanent corrective action. Supporting on-site infrastructure, end-user computing and manufacturing-adjacent systems. Working across Windows environments, endpoint management, Active … Microsoft Office Active Directory, Exchange and identity management Endpoint configuration and patching System hardening and security controls ITSM platforms Incident, problem and change management Root-cause analysis and technical problem-solving Supporting on-site infrastructure and end-user technology Experience mentoring other IT professionals would also ...