Junior Support Analyst
- Hiring Organisation
- Berry Recruitment Group Ltd
- Location
- Lyndhurst, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £26,000
leading provider of healthcare service solutions are looking for a Junior Support Analyst to join the team in the office based in Totton. The job involves: Providing first-point technical support for users via telephone, email, and ticketing systems, resolving common IT issues quickly. Troubleshooting problems with desktops, laptops … user devices. Logging all incidents and requests accurately, escalating more complex issues to the 2nd or 3rd Line when required. Providing excellent customer service experiences. About you: What are we looking for? A keen interest in IT Customer service experience would be advantageous Technical IT experience ...