Deskside Support Engineer
- Hiring Organisation
- ECS
- Location
- Lytham St. Annes, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
experience who enjoys working in customer-facing environments. Key Responsibilities: Provide onsite / deskside and remote support within SLA targets Perform hardware break-fix, device replacements and IMAC activities Diagnose and resolve desktop, hardware, software and connectivity issues Manage ticket updates, escalations … user communication Support additional customer sites where required Skills & Experience: Previous IT Support, Deskside or Field Engineering experience Strong Windows OS and desktop / laptop troubleshooting skills Experience with hardware support, networking and remote access technologies Exposure to Active Directory and Microsoft Office / Office 365 beneficial Strong ...