3rd Line Technical Support - IT
Macclesfield, England, United Kingdom
Bodycote
Bodycote Macclesfield, England, United Kingdom 3rd Line Technical Support - IT Join Our Team as a 3rd Line Technical Support - IT! Are you a skilled IT professional looking for a dynamic role that blends hands-on technology work with travel and collaboration across Europe and the US? Bodycote Group IT is … seeking a 3rd Line Technical Support Specialist to join our team. This is a great chance to work in a diverse, technically challenging environment with cutting-edge and legacy technologies. Key Responsibilities: Responsibility for resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Day to … Chinese. Involvement in new and ongoing BAU IT projects to upgrade and improve the Bodycote infrastructure. Qualifications, Experience and Skills: Minimum of 5 years of experience operating as a 3rd line support or similar. Strong technical background covering Active Directory, Exchange 2016, Exchange Online, Office 365, Azure Services, Remote Desktop and Terminal Services. Strong experience More ❯
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