Macclesfield, Cheshire, England, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
global IT teams to support over 4,000 users The Person: Broad knowledge of Windows Server and Client operating systems Strong understanding of Microsoft technologies: Active Directory, Group Policy, DNS, DHCP, Exchange, and NTFS Familiarity with networking fundamentals (LAN, WAN, switches) and anti-virus software Experience with backup technologies and data protection best practices Excellent communication, analytical, and problem-solving More ❯
solution and you’ve got the experience to know when to apply each. Whether it’s a forgotten password, a printer on strike, or something buried deep in the DNS config, you’re the one people trust to get it sorted. You’re calm under pressure, confident with users, and just as comfortable dealing with 1st line tickets as you … in it for you? Salary : £28,000 - £34,000 (depending on experience) Location : Macclesfield - 3 days onsite, 2 days from home Tech Environment : Windows Server, Active Directory, O365, Exchange, DNS, DHCP, Intune, Azure Support Variety : 1st and 2nd line across desktops, mobile, cloud, infrastructure, and networking Team : Work with a collaborative, global IT team supporting users across 180+ locations Perks … where necessary What you’ll bring to the table: Solid experience in a service desk role supporting Microsoft-based environments Good knowledge of Windows OS (client and server), AD, DNS, DHCP, and M365 Some hands-on exposure to cloud platforms like Azure and tools like Intune A customer-first mindset with excellent communication and troubleshooting skills Familiarity with ITIL practices More ❯
