1 of 1 Permanent Line Management Jobs in Macclesfield

IT are looking to recruit an IT Operations Technical Analyst to join our busy team based in Macclesfield. Main responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in … a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the … Windows-based environment. ITIL Foundation Level certification. Experience with Microsoft cloud-based technologies such as Office 365 and Entra ID Administration. Knowledge of Asset Management and Mobile Device Management technologies, such as Intune. Relevant certifications such as MCSE, MCSA, or MCDST. Salary/package: Pension – match contribution from More ❯