1 of 1 Permanent Desktop Support Jobs in Maidenhead

Office is based in Maidenhead, but we also have sites in Bedford, Welwyn Garden City, and Hook. Due to our continuing growth, we are on the lookout for a Desktop Support Administrator to join our Help Desk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at … to day queries via phone and email as well as face to face, supporting all Microsoft technologies; you will be able to accurately log technical issues, providing first line support to internal users. Essential Accurately record technical issues from end users and provide first line support escalating where appropriate. Liaising with the Desktop Support Team Leader … to provide administrative support where necessary. Supporting our users with various Office 365 technologies. Creation of internal Helpdesk Knowledge base article. Install and configure IT equipment and various technologies. Resolve first line incidents and upgrade different types of software and hardware Provide support for all MS products such as Word, Excel, Outlook, Powerpoint. Accurately record, update and document More ❯