1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support WindowsServer, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage … in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of WindowsServer 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience More ❯
Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects, both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments, and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years’ experience in IT … MSP environment Full driving licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, WindowsServer (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments More ❯
Skills & Experience Significant hands-on experience with CAT cabling installation, testing and fault resolution Secondary school education (minimum), ideally with Microsoft Certified Professional qualification Strong working knowledge of: WindowsServer and Desktop OS Active Directory, Group Policy Microsoft 365 administration and SharePoint Online Core networking: DNS, routing, switching Fibre installation and troubleshooting POS and AV/ More ❯