2 of 2 DemandTrendPermanent Customer Requirements Jobs in Maidstone

strong background in Cyber Security, Voice, and Network Infrastructure to join our team. This is a client-facing role where you will engage directly with end customers, understanding their requirements and translating them into effective, commercially viable solutions. The ideal candidate will have both deep technical knowledge and the ability to communicate complex concepts in a clear, compelling manner. … Key Responsibilities: Work closely with sales teams to understand customer needs and design tailored solutions across Cyber Security, Voice, and Network Infrastructure. Conduct technical presentations, product demonstrations, and solution workshops for prospective and existing clients. Act as the technical lead in the presales process, ensuring proposed solutions meet both customer requirements and best practice standards. Facilitate smooth … validation activities. Work collaboratively with internal technical teams to ensure smooth handover from presales to delivery. Skills & Experience Required: Proven experience as a Presales Architect, Solutions Architect, or similar customer-facing technical role. Strong expertise in Cyber Security, including firewalls, endpoint protection, secure access, and related technologies. Knowledge of Voice solutions (on-premise and cloud-based) and telephony integration. More ❯

salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to … will be required for this role. Key responsibilities: Diagnose, repair, and maintain hardware (PC's, laptops, local and network printers and associated peripherals) covering several sites (depending on the customer). This may also include basic Servers, AV, telephony, and relevant network activities in line with customer requirements. Complete operating system/application related incidents to customer/manufacturer procedures and specifications where required. Complete IMAC projects to customer procedures and specifications where required. Communicate with Call Administration and/or Service Delivery Manager and the site throughout the day where required. Complete part movements (RMA generation & physical movement) in a timely manner, returning items as directed. Achieve the KPI targets set for your role. More ❯