and compliance with the IT standards with solid understanding of data analysis, budgeting, and business operations for the UK and European countries. Certifications in ITIL, Cisco, Microsoft, or similar credentials Superior analytical and problem-solving capabilities. Excellent organizational and leadership skills, with the ability to manage teams and stakeholders for more »
and acting upon them out of hours if necessary.Keep up-to-date with the latest security news, principles, techniques and protocolsGeneral DutiesOperate in an ITIL V3 & ISO27001 focused service delivery frameworkStakeholder ManagementWork to defined Service Level Agreements and Key Performance IndicatorsOther duties as assignedKnowledge, skills and experience requiredA proven track more »
weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong more »
