2 of 2 Permanent Product Strategy Jobs in Maidstone

Instructional Designer Manager

Location
Maidstone, England, United Kingdom
audit professionals list Caseware as a skill on their LinkedIn profiles! The Manager Instructional Design leads the design and delivery of high-quality, standardized product education content that supports global product adoption and customer success. This role is accountable for learning strategy execution, content quality, and consistency … leads a team of Instructional Designers and multimedia creators, establishing global standards, templates, and workflows that enable scalable, reusable learning content. Working closely with Product, Professional Services, Product Training, and SMEs, this role ensures complex technical knowledge is translated into clear, learner-focused education. This role sits within ...

Solutions Consultant

Location
Maidstone, England, United Kingdom
customers evaluate and implement Caseware products. Strategize with customers on their evaluation & implementation journeys, identifying needs (e.g. communications, change management, training, champion and support strategy etc.) and working with them to develop a project plan to ensure key requirements are addressed. Create and maintain product demo strategies … handled through existing support channels (e.g. coordination of access, licenses, account maintenance, escalating support). Assist in the development and maintenance of a product knowledge base for team members to access as a supplemental resource to the SC team. Capture, and where appropriate respond to, customer and prospect feedback ...