3 of 3 DemandTrendPermanent SLA Jobs in Maidstone

Join a successful and collaborative TechOps team within the housing sector. Our client excited to be searching for an IT Support Analyst who will play a part in supporting SLA levels and delivering exceptional service across their organisation. About the role You'll be the go-to person for technical assistance and support, helping colleagues and maintaining internal systems. From More ❯

IT, cloud, connectivity, cybersecurity, and support services to a wide client base. In this role, you’ll act as the primary point of contact for the service desk, ensuring SLA targets are met, customer relationships are maintained, and issues are resolved effectively in collaboration with the technical team. You’ll also oversee ticket management, reporting, quality checks, and customer complaints More ❯

year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key More ❯