1 to 2 of 2 Permanent TCP/IP Jobs in Maidstone

Senior Helpdesk Engineer (L2 / L3) Kent Hybrid - £35k + excellent benefits & career development Overview: An exciting opportunity has arisen for large MSP based in Kent for a Senior Helpdesk Engineer (L2 / L3). You will be responsible for providing 2 nd and 3 rd … to gain exposure to more advanced areas of IT by working alongside the Projects and Cyber teams. Role & Responsibilities: Technical Support: Provide 2nd / 3rd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve … Experience creating and managing scripts using PowerShell and RMM tools. Experience with endpoint management and support. Familiarity with networking concepts and technologies (e.g., TCP / IP, DNS, DHCP) Problem Solving: Strong analytical and problem-solving skills. Ability to troubleshoot complex technical issues and provide more »

1st / 2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st / 2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for technology and a … wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st / 2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with basic network and connectivity … of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking / Desktop equipment at client sites. Requirements: Previous experience in a similar 1st / 2nd line support role. Strong technical skills and ability more »