2 of 2 Permanent CRM Manager Jobs in Manchester

We’re looking for a CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, you’ll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy … planning, executing, and optimising campaigns using data and automation tools, with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach … Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues with data, processes or campaign workflows Monitor campaign performance and provide insights to More ❯

develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client's CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers' needs. Thought leadership: Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯