15 of 15 Permanent Case Management Jobs in Manchester

Project Manager (Case/Matter Management - Global Rollout) Location: Manchester (2 days in office/3 days remote - flexible hybrid working) Salary: Circa £120,000 + benefits About the Role My client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter management system to ShareDo, a … modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are seeking a highly methodical, delivery-focused Project Manager with experience leading large-scale technology deployments within a law firm or professional services environment. This is a unique … and future digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured project governance, ensuring scope, budget, timelines, and quality are met. (Success will More ❯

Senior Case Management Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯

Services team in the UK. This role can sit in Manchester or Remote in England. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … Case Management System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects … ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement - helping ensure solutions More ❯

as they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages including the practice management More ❯

as they will allow remote working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages including the practice management More ❯

Service Cloud Expertise: 5+ years of hands-on experience with Salesforce Service Cloud, including configuration, customization, and integration with other systems. Proven ability to design and implement solutions for case management, knowledge management, and omni-channel support. Leadership & Influence: Proven ability to lead and influence cross-functional teams, including offshore engineering teams, to deliver complex projects on … Communication: Exceptional communication and presentation skills, with the ability to articulate a clear product vision and strategy to both technical and non-technical audiences. Proven ability to influence senior management and advocate for product priorities. Product Lifecycle Management: A proven track record of leading the launch and management of software products (front-end, back-end, or both More ❯

Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Application Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

Senior Applications Specialist - Manchester (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A law firm in Manchester is seeking a Senior Applications Specialist to join their applications team and play a key … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Application Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

your colleagues in Costs and with the wider business. Key Responsibilities File Review : Analyse files, set strategies, and document insights. Cost Strategy : Prepare and update cost strategy reports. Caseload Management : Maintain accurate records using our case management system. Client Updates : Provide clear updates to clients on case progress. Cost Negotiation : Review and negotiate end-of-life … GCSEs (grade 5/C or above) in Maths and English. Communication: Strong written and verbal skills, with client liaison experience. Telephone Negotiation: Effective at securing favourable outcomes. Caseload Management: Efficiently handles own caseload, meeting targets. Initiative: Proactive and resourceful. Planning: Expert in prioritizing workloads. Listening: Excellent listening skills. Decision-Making: Confident under pressure. Teamwork: Collaborative and supportive. IT More ❯

life of the file. You need to be able to build strong working relationships with both your colleagues in Costs and with the wider business. Key Responsibilities Responsible for management of own caseload using in-house case management system including timely and accurate maintenance of the system along with billing and management information ensuring completeness of … weaknesses and preparing a document to reflect this. Preparing cost strategy reports, updating through the life of the case. Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested. Undertaking periodic reviews of files in line with Client requirements. Negotiating costs advantageous More ❯

life of the file. You need to be able to build strong working relationships with both your colleagues in Costs and with the wider business. Key Responsibilities Responsible for management of own caseload using in-house case management system including timely and accurate maintenance of the system along with billing and management information ensuring completeness of … weaknesses and preparing a document to reflect this. Preparing cost strategy reports, updating through the life of the case. Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested. Undertaking periodic reviews of files in line with Client requirements. Negotiating costs advantageous More ❯

business cases to improve efficiency, reduce risk, and enhance performance. Deliver impactful insight and commentary to senior leaders, including board-level reporting. Champion a culture of data-led performance management across the organisation. Collaborate with BI and engineering colleagues to strengthen data foundations and deliver a single version of the truth. What We’re Looking For 5 years’ experience … Tableau. Degree-level education in maths, statistics, economics, or similar. Experience with board reporting and senior stakeholder engagement. Experience within enforcement, compliance or other regulated services. (Desirable) Knowledge of case management systems, operational metrics, or tools like Python (Desirable) What’s in it for you? Competitive Salary Hybrid working — typically 1–2 days per week in our Rochdale More ❯

that our success is a collective achievement. As a Property Claims Manager based in Bolton, youll be the hero behind the scenes. What will your day look like: Proactive Case Management: Youll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether its clients or direct customers … A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements: Relevant Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to make an impact? Apply now and lets create something extraordinary together! Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications More ❯

Case Management Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯

who bring fresh perspectives to our evolving workplace. You'll provide expert advice, guidance, and coaching to our managers across a range of HR matters, including: Employee relations Absence management, performance management, investigations, disciplinaries, grievances. Strategic support Assisting HR Business Partners with key change projects. Compliance & policy updates Ensuring HR practices align with legislation and best practice. Collaboration … Working closely with teams to ensure seamless HR operations and case management. What is on offer: Work for an innovative, future-focused organisation who develop and support their people. Flexibility on base location due to required regional travel across the North West. Competitive benefits Bonus potential (up to 10%), 25 days annual leave, private healthcare, leading pension scheme, and More ❯