51 to 75 of 159 Permanent Customer Service Jobs in Manchester

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »

a knowledge based shared framework to avoid single points of failure. To develop the DST’s to ensure there is an equal balance of customer focus and technical ability. To effectively manage, appraise and develop all DST’S. To motivate and performance manage all DST’S in line with … calls to develop the DST and prevent future problems. To continually review, define and rewrite all Desktop Support Technicians procedures. To actively manage all customer issues and manage the whole escalation process effectively. To act as the first liaison point to all customer complaints. Continually account manage all … existing customers to ensure a high level of retention is achieved. To identify opportunities for service improvement and make recommendations. Skills and Qualifications: Comptia Network+. Excellent knowledge of Windows 10 and above, Mail Server and Microsoft Office suites. Candidates must have a fundamental knowledge of networking i.e. TCP/ more »

Manchester (Remote) Salary: Up to 65k DOE Job type: Full time, permanent The Role: As a Modern Workplace Consultant, you will be in a customer facing role in our highly performing Modern Workplace team to cover all aspects of: requirements gathering, solution design, installation and implementation of Microsoft Office … TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and … Server Reporting Services desirable Relevant previous experience in similar role (preferably two years minimum) Proven track record of delivering solutions, multiple projects and maintaining customer relationships Benefits; Company bonus scheme 25 days annual leave + public holidays Life assurance 4 x Salary Contributory pension scheme at 4% matched Perk more »

Field Service Engineer Nationwide Service Provider Greater Manchester Salary: £31,800 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Workwear + Training Does the thought of servicing and repairing a wide range of equipment including vehicle mounted onboard power … serving Engineers. Close support network of experienced Engineers and Managers Full back up head office support with available parts 24/7. As Field Service Engineer you will carry out both planned and unplanned service and breakdown repair service to the customer base throughout Greater Manchester. more »

Field Service Engineer Nationwide Service Provider Greater Manchester Salary: £31,800 + door to door + on-call + overtime = £40k - £50k + Company Van + Tools + Workwear + Training Does the thought of servicing and repairing a wide range of equipment including vehicle mounted onboard power … serving Engineers. Close support network of experienced Engineers and Managers Full back up head office support with available parts 24/7. As Field Service Engineer you will carry out both planned and unplanned service and breakdown repair service to the customer base throughout Greater Manchester. more »

of people. Job Description As a Quality Assurance Officer , you will conduct Quality Assurance (QA) activity in order to ensure the delivery of good customer outcomes by colleagues working within process guidelines and adhering to regulatory requirements & company policy. You will consider the overall customer journey and Consumer … Duty expectations when carrying out the QA activity; ensuring fair & consistent customer outcomes have been reached, which are sustainable in the long-term. As a Quality Assurance Officer, we are looking for someone to: Complete Quality Assurance activity in line with productivity expectations Maintain SME knowledge of business procedures … accurate, right first time QA assessments are undertaken Display consistent decision-making and provide constructive feedback to colleagues to drive improvements in competence and customer outcomes Help to identify key risks, trends and areas for improvement and ensure that both best practice and common findings are shared with colleagues more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

1st/2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet/VOIP services. more »

Are you passionate about IT? Thrive off providing excellent customer service? Want to join a company with genuine career progression opportunities? We are looking for a Tier 2 Engineer to join our team; based in our ISOC (Intercitys Secure Operations Centre), to support the managed services customers networks … line diagnosis with a view to resolution Be able to work without continuous supervision and be trusted to provide professional support services to Intercity customer To be able to self-educate and attain industry standard IT accreditation Liaise with clients to analyse, review, identify and develop relationships the meet …/exceed customer need Contribute to highest levels of prospect and customer satisfaction Make recommendations on improvements to Intercity services and service quality Key Skills and Experience: A minimum of one years experience providing security solutions in a technical support role CCNA or equivalent Be familiar with more »

journey. This role is simply pivotal to that journey. The question is, are you the Researcher Support Associate to provide the high level of service delivery to our researcher population? Can you do it? The answer is yes, if you can provide first class administration support to assist in … when we move to Manchester Science Park) Is this You? Reporting into the Lead and Senior Associates, youll be experienced in delivering excellent customer service and/or service delivery in a fast-paced administration environment, proficient with using MS Office and CRM systems, passionate about meeting … a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisation’s operational teams. Requesting, removing, and aligning information in line with within agreed SLA’s. Providing regular and more »

is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of ex-military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of … team and handle administrative work alongside building and supporting a strong team culture - Analyse performance and suggest process improvements to optimise work and improve customer service - Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one … of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros more »

support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues. Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management. Build … ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions. Participate in cross … functional projects and initiatives to enhance service delivery and client satisfaction. Experience required: Experience in providing 2nd/3rd Line support within an MSP environment. Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. AZ more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

THE ROLE · Calibration, repairing, servicing, and installing Industrial weighing equipment at a variety of customer premises, from laboratories to Energy plants Installation and commissioning of a full range of weighing systems ranging from lab balances to fully automated software-controlled platform and weighbridge weighing systems, Windows based touch screen … To provide successful breakdown servicing and preventative maintenance to Weightron Bilanciai Ltd clients or their associated agents. · To calibrate individual products and systems at customer premises in line with procedural requirements. · To test and verify product for Trade Use purposes following the companies Self Verification procedures. · To assist in … To be able to work alone or in a team and take instruction. · To have good communication skills, both with customers and with the service team. · To be responsible for accurate management of your vehicle spare parts stock to ensure a high level of first-time fix, replenishment and more »

operating systems and Office 365. * Familiarity with networking concepts, including TCP/IP, DNS, DHCP, etc. * Experience with Active Directory administration. * Excellent communication and customer service skills. * Ability to work independently and as part of a team. * Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are desirable more »

in the Korn Ferry database. Developing tools and solutions for recurring client requests. Suggesting process improvements to help create efficiencies. Providing responsive and proactive customer service via telephone, e-mail, etc. Manage, review, and send HR and/or recruiting-related correspondence and documents to clients and candidates. more »

hybrid model after successful completion of the probationary period. Key Responsibilities: Manage commercial insurance accounts, with a focus on combined commercial policies Provide exceptional customer service and support for new business and renewals Utilise Acturis software to efficiently manage client accounts and policies Develop strong relationships with clients … insurers, and service providers Negotiate favourable terms and pricing for commercial clients Adhere to company processes, procedures, and broking team standards Support and collaborate with other broking teams as needed Required Qualifications and Experience: Proven experience as a commercial account handler, preferably with combined commercial insurance background Proficiency in more »

Field Service Engineer (Compressors) Covering Northwest/Yorkshire patch (Liverpool, Manchester, Leeds, Huddersfield) £40,000 - £45,000 + In-House Training + Progression + 33 Days' Holiday + Van + Fuelcard + Company Bonus Are you a Field Service Engineer looking to join a specialist market leader, covering … benefits package. The role will be covering the Northwest & West Yorkshire, servicing & installing their variety of top range equipment for their growing high end customer base. The position will be based from home, with occasional travel to the company site. The right candidate will need knowledge with compressors and … will ideally be experienced with travelling around to different sites providing an excellent service to customers. A fantastic opportunity for a Field Service Engineer looking to develop their career as an industry expert within a company that cares for their employees. The Role Service, maintenance and examination more »

Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1500 people, they have … online sales channels. This position requires a unique blend of technical, analytical, strategic & management skills to ensure that the eCommerce platform is meeting the customer needs in a rapidly evolving digital landscape. You will be responsible for LWCs customer ordering portal and the upkeep of our public facing … management & optimisation of the companys B2C and B2B eCommerce websites and corporate sites. 2. Analytics & Reporting: Continuously monitor and analyse performance, sales data and customer behaviour to identify opportunities from improvement and informed strategic decision-making. 3. Collaboration & Project Management: Work closely with cross-functional teams, including IT, Marketing more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations. Essential Experience: Previous experience of similar roles in an Engineering environment Excellent customer service skills Excellent communication skills - both verbal and written Drive for continuous improvement Enthusiastic and conscientious; with a team player attitude. Good level more »

V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »

V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »