Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
a range of product, service and customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Contextual enquiry Interviews Diarystudies Questionnaire design Customer journey mapping Service blueprinting Creative workshop facilitation Storyboarding Service safari Persona development Co-creation Paper prototyping About working for us Our focus is to More ❯
a range of product, service and customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Contextual enquiry Interviews Diarystudies Questionnaire design Customer journey mapping Service blueprinting Creative workshop facilitation Storyboarding Service safari Persona development Co-creation Paper prototyping About working for us Our focus is to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including remote and in person interviews, observations, diarystudies, concept testing and usability studies. Use quantitative methods such as surveys to identify actionable insights and collaborate with More ❯